Skeie's Jewelers

4.8
353 reviews

About

Watch Store
Skeies Jewelers is proud to be part of the worldwide network of Official Rolex Retailers, allowed to sell and maintain Rolex Watches.

Location

Skeie's Jewelers
10 Oakway Center, EUGENE, OR
97401, United States

Hours

Reviews

4.8
353 reviews
5 stars
320
4 stars
15
3 stars
6
2 stars
4
1 star
8

What are people saying?

AI-generated from recent customer reviews

Customer Service

The staff at Skeie's Jewelers consistently received high praise for their friendliness, professionalism, and attentiveness, with many customers highlighting individual associates like Hayley, Sarah, and Torre for their exceptional service.

Product Quality

Customers expressed satisfaction with the quality and craftsmanship of the jewelry and watches, noting beautiful designs and excellent results from custom orders.

Communication

While many reviews praised the communication from staff, some customers reported issues with follow-up and clarity regarding product availability, particularly concerning high-demand items like Rolex watches.

Store Environment

The store is described as welcoming and warm, creating a pleasant shopping experience that encourages repeat visits.

Customization and Repairs

Skeie's Jewelers is recognized for their ability to handle custom designs and repairs effectively, with many customers appreciating the personal touch in these services.
  • GD
    Grampy Deathblade
    Dec 15, 2025
    5.0
    Awesome Amazing service. No change as the watch was too old. Beautiful gift boxes. WONDERFUL staff
  • EM
    Eric Musekamp
    Dec 2, 2025
    5.0
    Beautiful watch
  • MC
    Marisela Canales
    Nov 20, 2025
    5.0
    Ashley S is amazing! She took the time to understand exactly what I was looking for and helped me choose the perfect piece. Her attention to detail, honesty, and genuine passion for what she does made the whole experience feel special. I couldn’t be happier. Highly recommend!
  • DY
    David Yu
    Nov 12, 2025
    5.0
    I had such a great experience working with Hayley at Skeie’s Jewelers! I stopped by the store just to browse and ended up learning so much from her. She was incredibly professional, patient, and honest, never once making me feel pressured to buy. Her passion for watches really shows, and she went above and beyond to help me find the perfect piece. The whole team at Skeie’s made me feel welcome from the moment I walked in — it’s clear they truly care about their customers. I’ll definitely be coming back for future purchases and highly recommend asking for Hayley if you visit!And hopefully I will have a chance purchase a nice Rolex watch for me someday!
  • AN
    Andy Nguyen
    Nov 8, 2025
    1.0
    Skeie doesn't represent a brand. I hope Rolex is looking into this. I will email Rolex US to bring to their attention. Skeie should be investigated. In 2021, I worked with Lexi in the hope of buying a gold watch. I was looking for a yellow gold date day in a black dial with a diamond. I have visited the showroom a few times. Each visit, she took down my name and phone number. I checked back every 6 months; however, each time I did, it got pushed to the following year. In 2025, that's after four years, I escalated to a manager, Andrew. When I talked to Andrew in June 2025, he said it seems like, for that particular watch, I will be looking for another 2 years. This doesn't represent Rolex. When it comes to communication, Skeie's Jewelers has zero communication. They don't intend to sell it or have any interest in helping. I understand some watches are hard to get, which I also told them I am open to any other dial. Many of you might have thought Why did I spend this much effort in a business for a watch. I am just disappointed that I spent that much time patiently waiting for their lips to promise, but no delivery. Rolex, this is a great AD example to be investigated.

Frequently Asked Questions About Skeie's Jewelers

What products and services does Skeie's Jewelers offer?

Skeie's Jewelers is an Official Rolex Retailer, authorized to sell and maintain Rolex watches.

Where is Skeie's Jewelers located?

Skeie's Jewelers is located at 10 Oakway Center, Eugene, OR 97401, USA.