The staff at Skeie's Jewelers consistently received high praise for their friendliness, professionalism, and attentiveness, with many customers highlighting individual associates like Hayley, Sarah, and Torre for their exceptional service.
Product Quality
Customers expressed satisfaction with the quality and craftsmanship of the jewelry and watches, noting beautiful designs and excellent results from custom orders.
Communication
While many reviews praised the communication from staff, some customers reported issues with follow-up and clarity regarding product availability, particularly concerning high-demand items like Rolex watches.
Store Environment
The store is described as welcoming and warm, creating a pleasant shopping experience that encourages repeat visits.
Customization and Repairs
Skeie's Jewelers is recognized for their ability to handle custom designs and repairs effectively, with many customers appreciating the personal touch in these services.
GD
Grampy Deathblade
Dec 15, 2025
5.0
Awesome Amazing service.
No change as the watch was too old.
Beautiful gift boxes.
WONDERFUL staff
EM
Eric Musekamp
Dec 2, 2025
5.0
Beautiful watch
MC
Marisela Canales
Nov 20, 2025
5.0
Ashley S is amazing! She took the time to understand exactly what I was looking for and helped me choose the perfect piece. Her attention to detail, honesty, and genuine passion for what she does made the whole experience feel special. I couldn’t be happier. Highly recommend!
DY
David Yu
Nov 12, 2025
5.0
I had such a great experience working with Hayley at Skeie’s Jewelers! I stopped by the store just to browse and ended up learning so much from her. She was incredibly professional, patient, and honest, never once making me feel pressured to buy. Her passion for watches really shows, and she went above and beyond to help me find the perfect piece.
The whole team at Skeie’s made me feel welcome from the moment I walked in — it’s clear they truly care about their customers. I’ll definitely be coming back for future purchases and highly recommend asking for Hayley if you visit!And hopefully I will have a chance purchase a nice Rolex watch for me someday!
AN
Andy Nguyen
Nov 8, 2025
1.0
Skeie doesn't represent a brand. I hope Rolex is looking into this. I will email Rolex US to bring to their attention. Skeie should be investigated.
In 2021, I worked with Lexi in the hope of buying a gold watch. I was looking for a yellow gold date day in a black dial with a diamond. I have visited the showroom a few times. Each visit, she took down my name and phone number. I checked back every 6 months; however, each time I did, it got pushed to the following year.
In 2025, that's after four years, I escalated to a manager, Andrew. When I talked to Andrew in June 2025, he said it seems like, for that particular watch, I will be looking for another 2 years.
This doesn't represent Rolex. When it comes to communication, Skeie's Jewelers has zero communication. They don't intend to sell it or have any interest in helping. I understand some watches are hard to get, which I also told them I am open to any other dial.
Many of you might have thought Why did I spend this much effort in a business for a watch. I am just disappointed that I spent that much time patiently waiting for their lips to promise, but no delivery.
Rolex, this is a great AD example to be investigated.
What products and services does Skeie's Jewelers offer?
Skeie's Jewelers is an Official Rolex Retailer, authorized to sell and maintain Rolex watches.
Where is Skeie's Jewelers located?
Skeie's Jewelers is located at 10 Oakway Center, Eugene, OR 97401, USA.
What are the regular business hours for Skeie's Jewelers?
Skeie's Jewelers is open Monday to Friday from 10:30 AM to 6:00 PM, Saturday from 10:30 AM to 5:00 PM, and closed on Sundays.
How can I contact Skeie's Jewelers for inquiries?
You can contact Skeie's Jewelers by phone at +1 541-345-0354 or by email at Questions@skeies.com.
Does Skeie's Jewelers have an online presence?
Yes, Skeie's Jewelers has a website at https://skeies.com and social media accounts including Facebook (https://www.facebook.com/Skeies/) and Instagram (@skeiesjewelers).
What languages are supported at Skeie's Jewelers?
Skeie's Jewelers provides services in English.
Are there any nearby shopping options when visiting Skeie's Jewelers?
Yes, nearby shopping options include Old Navy, Chico's, Nordstrom Rack, J.Crew Factory, and TALBOTS, all offering a variety of clothing and fashion accessories within Oakway Center.
What dining options are available near Skeie's Jewelers?
Nearby dining options include Mucho Gusto Mexican Kitchen for Tex-Mex cuisine, Pegasus Pizza for pizza and cocktails, Sabai Cafe & Bar for Thai cuisine, and Starbucks for coffee and cafe items.
Are there any real estate services close to Skeie's Jewelers?
Yes, several real estate agents and services are nearby, including Harcourts West Real Estate, Holly Guardino, Kendra Lewis, Clint Lewis, and Eugene Realty Group.
Can I find any personal care or beauty services near Skeie's Jewelers?
Yes, personal care options nearby include Oakway BarberShop for haircuts, French Nails in Oakway Eugene for nail and beauty services, and Mirage Hair Systems for hair replacement and beauty treatments.