Prada Toronto

3.1
160 reviews

About

Women's Clothing StoreMen's Clothing StoreShoe StoreLeather Goods StoreSunglasses StoreFashion Accessories StoreCosmetics StoreLingerie Store
Since 1913 Prada has been synonymous with cutting-edge style. His intellectual universe unites concept, structure and image, through codes that go beyond trends. His fashion transcends the product: it is the translation of the conceptual into a universe that becomes a point of reference for those who love to experiment, challenging conventions.

Location

Prada Toronto
13850, Steeles Avenue W, Halton Hills, Toronto, ON
L7G 0J1, Canada

Hours

Reviews

3.1
160 reviews
5 stars
65
4 stars
20
3 stars
7
2 stars
9
1 star
59

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while some staff are praised for being friendly and helpful, others are reported as rude, dismissive, and unprofessional.

Store Management

Customers expressed frustration with store management practices, including long wait times to enter the store and inconsistent policies regarding returns and exchanges.

Product Selection

The store offers a good selection of products at competitive prices, but some customers noted limited variety and sizes.

Staff Attitude

Several reviews highlighted issues with staff attitude, including being overly pushy or condescending, which negatively impacted the shopping experience.

Overall Experience

While some customers had positive experiences and praised specific associates, many reported dissatisfaction with the overall shopping experience, citing poor service and management.
  • LB
    Luna Bee
    Oct 16, 2025
    5.0
    This place is extremely friendly. The staff are enthusiastic, attentive, and careful in every detail. Definitely worth visiting and coming back again!
  • LR
    Leo Ramsundar
    Sep 15, 2025
    5.0
    I purchased a shirt from this store, and there was a defect on it, after reading the reviews, I was prepared for disappointment, but when I got there the sales lady, April was more than willing to help the whole situation out, got me a new shirt with no problems, she was amazing thank you April great customer service.
  • DS
    Diane S
    Aug 29, 2025
    5.0
    Great store!!
  • DC
    Danson Cheng
    Aug 23, 2025
    1.0
    The one of Asian female sales with glasses are meant, because I just asked her twice about the same product information and haven't pay yet. I still can't believe the guest will get this treatment in the worldwide of top luxury store.
  • WD
    Wayne Dewhurst
    Aug 16, 2025
    1.0
    Very few customers inside. More staff than customers. Waited in lines a long time. Just a bad experience.

Frequently Asked Questions About Prada Toronto

What are the operating hours of Prada Toronto?

Prada Toronto is open Monday to Friday from 10:00 to 20:00, Saturday from 09:30 to 20:00, and Sunday from 11:00 to 19:00.

Where is Prada Toronto located?

Prada Toronto is located at 13850, Steeles Avenue W, Unit 910, Halton Hills, Toronto, ON, L7G 0J1, Canada.