Since 1913 Prada has been synonymous with cutting-edge style. His intellectual universe unites concept, structure and image, through codes that go beyond trends. His fashion transcends the product: it is the translation of the conceptual into a universe that becomes a point of reference for those who love to experiment, challenging conventions.
Location
Prada Toronto
13850, Steeles Avenue W, Halton Hills, Toronto, ON
Feedback on customer service is mixed; while some staff are praised for being friendly and helpful, others are reported as rude, dismissive, and unprofessional.
Store Management
Customers expressed frustration with store management practices, including long wait times to enter the store and inconsistent policies regarding returns and exchanges.
Product Selection
The store offers a good selection of products at competitive prices, but some customers noted limited variety and sizes.
Staff Attitude
Several reviews highlighted issues with staff attitude, including being overly pushy or condescending, which negatively impacted the shopping experience.
Overall Experience
While some customers had positive experiences and praised specific associates, many reported dissatisfaction with the overall shopping experience, citing poor service and management.
LB
Luna Bee
Oct 16, 2025
5.0
This place is extremely friendly. The staff are enthusiastic, attentive, and careful in every detail. Definitely worth visiting and coming back again!
LR
Leo Ramsundar
Sep 15, 2025
5.0
I purchased a shirt from this store, and there was a defect on it, after reading the reviews, I was prepared for disappointment, but when I got there the sales lady, April was more than willing to help the whole situation out, got me a new shirt with no problems, she was amazing thank you April great customer service.
DS
Diane S
Aug 29, 2025
5.0
Great store!!
DC
Danson Cheng
Aug 23, 2025
1.0
The one of Asian female sales with glasses are meant, because I just asked her twice about the same product information and haven't pay yet.
I still can't believe the guest will get this treatment in the worldwide of top luxury store.
WD
Wayne Dewhurst
Aug 16, 2025
1.0
Very few customers inside. More staff than customers. Waited in lines a long time. Just a bad experience.
Prada Toronto is open Monday to Friday from 10:00 to 20:00, Saturday from 09:30 to 20:00, and Sunday from 11:00 to 19:00.
Where is Prada Toronto located?
Prada Toronto is located at 13850, Steeles Avenue W, Unit 910, Halton Hills, Toronto, ON, L7G 0J1, Canada.
What types of products does Prada Toronto offer?
Prada Toronto offers a range of luxury products including women's and men's clothing, handbags, accessories, sunglasses, beauty products, shoes, lingerie, and leather goods.
Does Prada Toronto have an online presence on social media?
Yes, Prada Toronto has a Facebook page at https://www.facebook.com/Prada/, a TikTok account at http://tiktok.com/@prada, a YouTube channel at https://www.youtube.com/prada, and an Instagram handle "prada".
Is in-store pickup available at Prada Toronto?
No, Prada Toronto does not offer in-store pickup services.
How can I contact Prada Toronto?
You can contact Prada Toronto by phone at +19056936233 or by email at grp_can_shop_toronto_outlet@prada.com. Fax is +19058646304.
Which nearby fashion stores can I visit along with Prada Toronto?
Nearby, you can visit stores like Armani Exchange, Armani Outlet, Versace, Emporio Armani, Gucci Outlet, and Mackage at Toronto Premium Outlets for additional luxury shopping options.
Are there any nearby stores specializing in men's clothing?
Yes, nearby stores specializing in men's clothing include Jack & Jones, Van Heusen - IZOD Company Store, and multiple Prada locations.
Can I find other designer footwear stores near Prada Toronto?
Yes, nearby you can find stores like Nike Factory Store specializing in sportswear and shoes, as well as other Prada locations and Versace for designer footwear.
What nearby places can complement my visit to Prada Toronto for a full luxury shopping experience?
For a comprehensive luxury shopping experience near Prada Toronto, visit Peoples Jewellers for jewelry, Furla for fashion accessories, Polo Ralph Lauren Factory Store for casual apparel, and Tommy Bahama Outlet for t-shirts.