The Shoe Company

4.0
201 reviews

About

Shoe StoreThe Shoe Company

Details

  • Curbside pickupNot available

Location

The Shoe Company
2355 Yonge Street, Toronto, ON
M4P 2C8, Canada

Hours

Reviews

4.0
201 reviews
5 stars
96
4 stars
61
3 stars
19
2 stars
5
1 star
20

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while some customers praised helpful and friendly staff, others reported rude or unhelpful interactions, particularly from management.

Product Availability

Customers expressed disappointment with the selection and availability of certain shoe styles and sizes, indicating a need for better inventory management.

Store Experience

Many reviews highlighted a lack of acknowledgment from staff upon entering the store, leading to a frustrating shopping experience for some customers.

Pricing

While some customers found prices to be reasonable and competitive, others felt that certain items were overpriced compared to online options.
  • RR
    Reya R
    Dec 15, 2025
    1.0
    What I ordered on a sale versus what I actually got. I waited around a week for the shoes to arrive on a sale. However, when I received it, they sent me a dirty pair or loafers and men’s boots(I have no idea if this is a woman’s or a man’s. The loafer box was literally torn apart and half lidded, which felt confusing even when I grabbed the parcel. No idea how they’re packing this stuff if it’s from a store or a distribution center. When I reached out to customer service, they said what I originally ordered is now out of stock and I need to return these shoes myself for refund.😀 Such an unhelpful and disappointing experience. I was so excited for my shoes and now I just have an additional chore. Side note: I’m a student working full-time which is why I ordered in the first place during my finals in this weather. And yes, I also do not have a printer.
  • DS
    Daniel S
    Nov 8, 2025
    5.0
    Really helpful staff.
  • DV
    David V.
    Mar 20, 2023
    4.0
    Great ambience.. and the young staff we re polite and helpful.. the wonderful shoes I chose were 65$ and they ordered them in for me!!
  • AL
    Adrian Lombardi
    May 28, 2022
    5.0
    I left my keys in the store before close and Lisa was more than helpful about the situation. She had left a detailed note on the front door to ensure I still had a stress free evening without my keys! She is a fantastic employee and a a great neighbour to have in the area!! Thank you so much Lisa!

Frequently Asked Questions About The Shoe Company

What are the opening hours of The Shoe Company at Yonge & Eglinton?

The Shoe Company is open Monday to Friday from 10:00 to 19:00, Saturday from 10:00 to 18:00, and Sunday from 11:00 to 17:00.

Does The Shoe Company at 2355 Yonge Street offer curbside pickup?

Yes, The Shoe Company offers curbside pickup services at this location.