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Holt Renfrew is Canada’s fashion and lifestyle retailer, providing a strong trusted voice in the global fashion world on behalf of Canadian customers. We are the curators of extraordinary products that inspire our customers and are respectful of both people and planet. We provide personal service and experiences to empower our customers and colleagues to find the truest expression of themselves and create joy in doing so.
Frequently Asked Questions About Holt Renfrew Men | Men's Designer Clothing, Accessories & Lifestyle Retailer
How can I shop safely and easily in the store?
We’ve tailored our shopping experiences so you can shop confidently your way with Holts, whether that’s in-store or from the comfort of your home. We have also put additional measures in place to provide you with a safe shopping environment in all of our stores.
Which stores offer holtrenfrew.com pick-up?
holtrenfrew.com pick-up is currently available at all Holt Renfrew locations.
Where in the store do I pickup my order?
To pick up your holtrenfrew.com order, visit the pick up counter noted in your email notification.
Can I try on my holtrenfrew.com order upon pick-up?
You are welcome to try on your items when you arrive at the store.
Can I return my holtrenfrew.com pick-up order after pick-up?
All holtrenfrew.com Pick Up orders can be returned at any of our Holt Renfrew locations, in accordance with our Return Policy. Your order number and pick up confirmation will be required to process the return. Refunds will be made onto the original method of payment.
Can I send someone else to pickup my online order?
If you or your designated pick up person cannot collect your holtrenfrew.com order, please contact our Customer Care team.
When will my pick-up order be ready?
Orders placed before 12 PM local time of the pick up location will be ready the same day. Orders placed after 12 PM, or days when the store is closed, will be ready for pick up by the next business day. You will receive an email notification once your order is ready.
How long do I have to pick-up my order?
holtrenfrew.com orders will be kept for 7 days from the date the order is ready for pick up. Orders not picked up within 7 days will be returned and refunded to the original method of payment.
What types of services does Holt Renfrew Men offer for shopping convenience?
Holt Renfrew Men offers in-store pickup, curbside pickup, and delivery services to provide flexible shopping options.
What are the store hours for Holt Renfrew Men?
Holt Renfrew Men is open Monday to Saturday from 10:00 AM to 8:00 PM, and Sunday from 11:00 AM to 7:00 PM.
Can I try on my holtrenfrew.com order when I pick it up in-store?
Yes, you are welcome to try on your items when you arrive at the store for pickup.
How long will my holtrenfrew.com order be held for pickup?
Orders will be kept for 7 days from the date they are ready for pickup before being returned and refunded.
Does Holt Renfrew Men require proof of vaccination for entry?
No, proof of vaccination is not required to enter Holt Renfrew Men.
What luxury brands are available at Holt Renfrew Men?
Holt Renfrew Men carries brands like Alexander McQueen, CHANEL, Prada, Tom Ford, Valentino, and more.
Where is Holt Renfrew Men located?
The store is located at 100 Bloor Street West, Toronto, ON, M5S 3L3, Canada.
Which nearby transit station can customers use to reach Holt Renfrew Men easily?
Customers can use the Toronto Transit Commission's Bay Station (Westbound Platform) to conveniently reach Holt Renfrew Men.
What nearby attractions can I visit before or after shopping at Holt Renfrew Men?
You can visit the University Theatre for movies or shows and the Village of Yorkville Park for a relaxing outdoor experience near Holt Renfrew Men.
Are there any notable nearby stores or boutiques close to Holt Renfrew Men?
Yes, nearby stores include Kit and Ace boutique and Van Cleef & Arpels jewelry store on Bloor Street, offering additional shopping experiences.