Many customers praised the exceptional service provided by staff, highlighting their attentiveness, knowledge, and willingness to assist.
Store Experience
Several reviews mentioned a welcoming atmosphere and enjoyable shopping experience, with specific associates receiving high recommendations.
Product Quality Concerns
Some customers expressed disappointment with the quality of products, citing issues with durability and value for money compared to previous experiences.
Waiting Policy Issues
A number of customers criticized the store's policy of creating artificial lines, which they found frustrating and unnecessary.
Discrimination Allegations
A few reviews raised concerns about perceived discriminatory behavior from staff, suggesting a need for better training and inclusivity.
JG
Josh G
6 days ago
5.0
I recently visited Canada Goose looking for a jacket suitable for both Toronto and London, as I travel between the two often. I was assisted by Jess, who took the time to understand exactly what I needed and recommended the Wyndham Parka. Her service was exceptional from start to finish. She was truly patient and knowledgeable. Overall, an amazing experience, highly recommend visiting this location!
LL
Lovekyliexox
Nov 14, 2025
5.0
Most if not all my jackets are from Canada goose. Today’s experience at the Eaton center location was amazing, Parmin was such an amazing, patient and informative sales person. Her patience never made me feel rushed at all. She let me try on multiple styles, she gave me her honest and genuine advice. She’s such a sweetheart. My favorite experience at Canada goose.
HP
Henry Phan
Nov 13, 2025
5.0
I just want to say that this store had amazing customer service. I was greeted and felt extremely welcomed by Marisela. She had great energy and friendly service. I have found it difficult to purchase things for myself in the past but Marisela made it easy narrowing things down for myself. I will be coming back and making sure I ask for her when I decide to purchase my product 🙂
AA
Aaron Ayers
Nov 11, 2025
5.0
When I walked in, I was lucky to be greeted by Roxy. She was incredibly helpful from start to finish—taking the time to explain the unique features of each jacket and ensuring I found the one that best suited my needs. This is what exceptional customer service looks like. Thank you, Roxy!
AA
Ali
Nov 10, 2025
5.0
All I can say is exceptional service! When I walked in I was just browsing different stores to find a jacket that I actually like but Roxy the sales person made my experience very different and I walked out with not one but two jackets at the end!!
If you’re thinking to get a Canada goose item visit this store, you won’t be disappointed!
Frequently Asked Questions About Canada Goose Toronto Eaton Centre
What are the Canada Goose Toronto Eaton Centre store's regular operating hours?
The store is open Monday to Saturday from 10:00 AM to 9:00 PM, and Sunday from 11:00 AM to 7:00 PM.
Does Canada Goose Toronto Eaton Centre offer in-store pickup and delivery services?
Yes, they offer in-store pickup, delivery, and same-day delivery services.
Can I schedule a virtual or in-store shopping appointment at Canada Goose Toronto Eaton Centre?
Yes, virtual and in-store appointments are available Monday to Friday from 10 AM to 6 PM and Saturday to Sunday from 11 AM to 12 PM.
What payment options are accepted at Canada Goose Toronto Eaton Centre?
They accept American Express, Android Pay, Apple Pay, Diners Club, Discover, Mastercard, and Visa.
Is the Canada Goose Toronto Eaton Centre store wheelchair accessible?
Yes, the store has wheelchair accessible entrances and parking.
Does Canada Goose Toronto Eaton Centre provide free Wi-Fi for customers?
Yes, free Wi-Fi is available inside the store.
How can I contact Canada Goose Toronto Eaton Centre?
You can contact the store by phone at +1 647-259-9324 or email at TorontoEatonCentre@canadagoose.com.
Which popular clothing stores are located near Canada Goose Toronto Eaton Centre?
Nearby clothing stores include Wilfred, Babaton, TNA, ALO, American Eagle, and Bluenotes, making the area great for fashion shopping.
Are there any beauty or cosmetic shops near Canada Goose Toronto Eaton Centre?
Yes, nearby beauty stores include L'Occitane en Provence and Benefit Cosmetics Brow Bar, ideal for customers interested in cosmetics.
What are some nearby landmarks and places to visit when shopping at Canada Goose Toronto Eaton Centre?
Nearby you can visit The 250, a landmark and historical building, and also enjoy dining at Le Petit Cornichon, a French restaurant located close to the store.