Business Details
About
Clothing StoreOutlet StoreMen's Clothing StoreWomen's Clothing StoreChildren's Clothing Store
Shop the Polo Ralph Lauren Factory Store for timeless styles and new arrivals for men, women, and kids. Featuring Polo shirts and fine leather goods, discover the latest assortment of high-quality pieces from a lifestyle brand grounded in comfort and authenticity.
Details
- DeliveryAvailable
- Mobile paymentsAvailable
- Cash onlyNot available
- Curbside pickupAvailable
Location
Hours
Reviews
3.9
431 reviews
5 stars
208
4 stars
111
3 stars
33
2 stars
20
1 star
59
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted poor customer service, with staff being rude, dismissive, and unhelpful.
Staff Attitude
Several customers reported negative experiences with staff attitudes, including rudeness and lack of professionalism.
Pricing
Many customers found the prices to be high for an outlet store, with some stating that better deals could be found elsewhere.
Store Cleanliness
Some reviews mentioned that the store was dirty and disorganized, impacting the shopping experience.
Product Quality
There were mixed reviews on product quality, with some customers expressing dissatisfaction with the clothing quality.
- JVJulien Vachon3 days ago5.0Professional and welcoming staff.
- CCCheffy4 days ago1.0Rude rude rude Heather. Needs IMMEDIATE CSR training! THIS “mature” lady needs to be sacked! She hates her job!
- PHPatric HammerOct 21, 20253.0Friendly staff, good advice. Huge selection but just few sales/clearance generally unattractive prices. Just go to the regular store. Prices are too high for an outlet!
- JWJessica WOct 19, 20252.0The young lady with curly hair working the fitting rooms Sunday Oct 19th had a dreadful attitude. I approached the fitting room with over $500 of product and she told me she was essentially doing me a favour to let me try on the goods. I have been a loyal shopper of RL - not the outlet - and this was such a turn off. There are so many more graceful and professional methods to convey the time to close without risking losing a sale. I noticed her lovely colleague was not so rude in conveying the time to close when another shopper approached to try on clothing after I did.
- MCMandy ChanOct 15, 20255.0👍🏼nice items
Frequently Asked Questions About Polo Ralph Lauren Factory Store
What are the operating hours of Polo Ralph Lauren Factory Store in Ottawa?
The store is open Monday to Saturday from 9:30 AM to 9:00 PM and on Sunday from 10:00 AM to 6:00 PM.
Where is the Polo Ralph Lauren Factory Store located?
It is located at 8555 Campeau Dr, Suite 480, in Tanger Outlets Ottawa, Ottawa, ON, K2T 0K5, Canada.
Does Polo Ralph Lauren Factory Store offer curbside pickup and delivery services?
Yes, the store offers both curbside pickup and delivery services.
What types of products can I find at this Polo Ralph Lauren Factory Store?
You can find clothing for men, women, and children, including Polo shirts and fine leather goods.
Are there virtual shopping options available at the store?
Yes, the store offers phone concierge services and virtual video appointments for shopping.
Is the store wheelchair accessible?
The store has wheelchair accessible parking but does not have a wheelchair accessible elevator.
Can I pay using mobile NFC payment methods at this store?
Yes, mobile NFC payments are accepted, and the store does not require cash only payments.
What nearby stores can I visit along with Polo Ralph Lauren Factory Store at Tanger Outlets Ottawa?
Nearby stores include Adidas Outlet Store, Chatters Hair Salon, Lindt, and Lucky Brand, offering sporting goods, beauty services, chocolates, and clothing respectively.
Are there dining options near Polo Ralph Lauren Factory Store?
Yes, nearby dining options include Sbarro for pizza, Subway for sandwiches, Teriyaki Experience for fast food, and BeaverTails–Queues de Castor for snacks and bakery items.
What other clothing stores are located near Polo Ralph Lauren Factory Store?
Nearby clothing stores include Tommy Hilfiger, Old Navy, Under Armour Factory House, and BOSS Outlet, offering a variety of men's, women's, and children's apparel.