Polo Ralph Lauren Factory Store

3.9
431 reviews

About

Clothing StoreOutlet StoreMen's Clothing StoreWomen's Clothing StoreChildren's Clothing Store
Shop the Polo Ralph Lauren Factory Store for timeless styles and new arrivals for men, women, and kids. Featuring Polo shirts and fine leather goods, discover the latest assortment of high-quality pieces from a lifestyle brand grounded in comfort and authenticity.

Details

  • DeliveryAvailable
  • Mobile paymentsAvailable
  • Cash onlyNot available
  • Curbside pickupAvailable

Location

Polo Ralph Lauren Factory Store
8555 Campeau Dr, Ottawa, ON
K2T 0K5, Canada

Hours

Reviews

3.9
431 reviews
5 stars
208
4 stars
111
3 stars
33
2 stars
20
1 star
59

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, with staff being rude, dismissive, and unhelpful.

Staff Attitude

Several customers reported negative experiences with staff attitudes, including rudeness and lack of professionalism.

Pricing

Many customers found the prices to be high for an outlet store, with some stating that better deals could be found elsewhere.

Store Cleanliness

Some reviews mentioned that the store was dirty and disorganized, impacting the shopping experience.

Product Quality

There were mixed reviews on product quality, with some customers expressing dissatisfaction with the clothing quality.
  • JV
    Julien Vachon
    3 days ago
    5.0
    Professional and welcoming staff.
  • CC
    Cheffy
    4 days ago
    1.0
    Rude rude rude Heather. Needs IMMEDIATE CSR training! THIS “mature” lady needs to be sacked! She hates her job!
  • PH
    Patric Hammer
    Oct 21, 2025
    3.0
    Friendly staff, good advice. Huge selection but just few sales/clearance generally unattractive prices. Just go to the regular store. Prices are too high for an outlet!
  • JW
    Jessica W
    Oct 19, 2025
    2.0
    The young lady with curly hair working the fitting rooms Sunday Oct 19th had a dreadful attitude. I approached the fitting room with over $500 of product and she told me she was essentially doing me a favour to let me try on the goods. I have been a loyal shopper of RL - not the outlet - and this was such a turn off. There are so many more graceful and professional methods to convey the time to close without risking losing a sale. I noticed her lovely colleague was not so rude in conveying the time to close when another shopper approached to try on clothing after I did.
  • MC
    Mandy Chan
    Oct 15, 2025
    5.0
    👍🏼nice items

Frequently Asked Questions About Polo Ralph Lauren Factory Store

What are the operating hours of Polo Ralph Lauren Factory Store in Ottawa?

The store is open Monday to Saturday from 9:30 AM to 9:00 PM and on Sunday from 10:00 AM to 6:00 PM.

Where is the Polo Ralph Lauren Factory Store located?

It is located at 8555 Campeau Dr, Suite 480, in Tanger Outlets Ottawa, Ottawa, ON, K2T 0K5, Canada.