Business Details
About
Clothing Store
Celebrate the season with Tommy Hilfiger’s timeless holiday collection for men, women and kids. From cozy sweaters and wool coats to classic denim, knit hats and warm scarves, our cold-weather essentials deliver comfort and style for every festive occasion. Signature prints like Tartan and Fair Isle add a heritage-inspired twist to your holiday wardrobe — perfect for family gatherings, gift-giving and fireside lounging. Whether you're dressing up for a night out or bundling up for a snowy stroll, our iconic pieces blend warmth, versatility and American cool. Discover looks designed to shine — wherever the holidays take you.
Location
Hours
Reviews
4.1
380 reviews
5 stars
206
4 stars
98
3 stars
32
2 stars
12
1 star
32
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed, with some praising friendly and helpful staff, while others report rude and dismissive behavior from certain employees.
Store Environment
The store is generally described as clean and organized, with a pleasant shopping atmosphere.
Product Quality
Customers appreciate the quality of clothing, although some have reported issues with specific items wearing out quickly.
Sales and Discounts
Many customers enjoy the great deals and discounts offered, particularly during sales events.
Staff Attitude
There are numerous complaints about staff being rude or unhelpful, particularly during exchanges or returns.
- ASali shirvanianOct 8, 20255.0Friendly stuff
- DMDorsa MeratiOct 5, 20251.0Bad customer service
- ARAnders RossSep 28, 20254.0This fall jacket that my sister purchased yesterday was a great deal. Tommy Hillfiger is having a 50% off sale on outerwear. Right now if you are a Tommy club member you will save an additional 20%. This item is missing a few features like a drawstring on the hood and no inside pockets. The other design oddity is that the jacket has no draw string at the waist and the cuffs on the sleeves don't have a wind barrier.
- JKJohn KkSep 27, 20251.0I’m deeply disturbed by the experience I had with your customer service, particularly with a representative named Ashley. Not only was she extremely rude and dismissive, but her behavior and tone crossed a line that I can only describe as blatantly racist. No customer should ever feel belittled, disrespected, or targeted based on their race or background — especially when reaching out for help. This kind of treatment is unacceptable in any setting, and it reflects very poorly on your company as a whole.
- GKGeorge KamarisAug 12, 20255.0Professional, knowledgeable and friendly. I visit the store for buying clothing. Very helpful and friendly. Last time I wanted to exchange some stuff. They were very nice. Excellent service thanks really appreciated.
Frequently Asked Questions About Tommy Hilfiger
Where is Tommy Hilfiger located?
Tommy Hilfiger is located at 1800 Sheppard Avenue East, Suite 2006, North York, ON, M2J 5A7, Canada.
What are the regular store hours for Tommy Hilfiger?
Tommy Hilfiger is open Monday to Saturday from 10:00 AM to 9:00 PM, and Sunday from 11:00 AM to 7:00 PM.
What payment methods does Tommy Hilfiger accept?
Tommy Hilfiger accepts American Express, Apple Pay, Cash, Mastercard, and Visa.
How can I contact Tommy Hilfiger store?
You can contact the Tommy Hilfiger store by phone at +1 416-497-3659 or by email at store744@tommy.com.
Is Tommy Hilfiger currently open?
Tommy Hilfiger is currently open based on its regular business hours and is not closed.
What type of store is Tommy Hilfiger?
Tommy Hilfiger is a clothing store operated under the PVH category.
Are there any optometrists near Tommy Hilfiger?
Yes, there are several Specsavers Fairview Mall locations and Specsavers Canada nearby that provide optometrist and eyewear services.
Can I grab a meal near Tommy Hilfiger?
Yes, KFC and Subway are nearby options offering fast food and sandwiches respectively, convenient for a quick meal before or after shopping.
Where can I find sporting goods near Tommy Hilfiger?
Nike stores are located nearby for sporting goods and apparel, providing additional shopping options.
Are there other useful services near Tommy Hilfiger?
Nearby you can find The Fitting Room by Stitch It for tailoring services, GNC for vitamins and supplements, Quilts Etc. Fairview for furniture, Cadillac Fairview for professional services, and Scotiabank for banking needs.