Business Details
About
Shoe Store
Details
- Curbside pickupNot available
Location
Hours
Reviews
3.9
318 reviews
5 stars
154
4 stars
69
3 stars
52
2 stars
10
1 star
33
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted poor customer service experiences, with staff being described as rude, unhelpful, and lacking professionalism.
Product Selection
Customers appreciated the wide variety of shoes available, including options for men, women, and children, although some noted issues with stock availability.
Pricing
While many customers found the prices reasonable and enjoyed promotional deals, some felt the store was overpriced compared to competitors.
Store Organization
The store was generally described as clean and organized, but some customers reported issues with long wait times and understaffing.
Online Order Issues
Several customers experienced problems with online orders, including receiving damaged items and difficulties with returns.
- SSSilvia SainiNov 3, 20251.0Very disappointing experience at the Bathurst Street store. The girl named Anna was extremely rude and unprofessional — no greeting, no respect, and completely lacked basic customer service manners. It felt like she didn’t care about customers at all. Staff like this should not be representing the brand. Serious attention and action are needed.
- GDGiovanna DanielaSep 27, 20253.0Great deals, but one time I got a shoe delivery with the security tag still in the box and a ripped shoe. I brought it back to a store and hated that the alarm went off. They did offer to fix the shoe though.
- SKShehroz KhairaAug 3, 20255.0contact me inbox
- KVKimberly ViveirosJul 27, 20255.0They have a great selection of shoes from sneakers to heels at very good prices. Often they have promos on so you can get a pair for a great price.
- HMHealthy MeJul 10, 20255.0Very helpful. Organized store. Great customer service.
Frequently Asked Questions About The Shoe Company
Where is The Shoe Company located?
The Shoe Company is located at 3110 Bathurst Street, #7B, North York, ON, M6A 2A1, Canada.
What are the opening hours of The Shoe Company?
The store is open Monday to Friday from 9:30 AM to 9:00 PM, Saturday from 9:00 AM to 9:00 PM, and Sunday from 10:00 AM to 8:00 PM.
Does The Shoe Company offer curbside pickup?
Yes, The Shoe Company provides curbside pickup as a pickup and delivery service.
Can I shop in-store at The Shoe Company?
Yes, in-store shopping is available at The Shoe Company.
How can I contact The Shoe Company?
You can contact The Shoe Company by phone at +1 416-787-5136.
Does The Shoe Company have an online shopping option?
Yes, you can shop online at The Shoe Company's website or use their iOS app.
What nearby grocery store can I visit when shopping at The Shoe Company?
Metro Bathurst & Lawrence, a supermarket and health food store, is nearby for your grocery needs.
Are there places to eat near The Shoe Company?
Yes, Bento Sushi and Tim Hortons are nearby options for food and coffee.
What other shopping options are near The Shoe Company?
Nearby shopping includes Winners department store, Toujours Bridal clothing store, and Trendy Accessories fashion and jewelry store.
Where can I find postal and banking services near The Shoe Company?
Canada Post and CANADA POST-Lawrence Plaza are nearby post offices, and Scotiabank is close for banking needs.