Clothing StoreOutlet StoreMen's Clothing StoreWomen's Clothing StoreChildren's Clothing Store
Shop the Polo Ralph Lauren Factory Store for timeless styles and new arrivals for men, women, and kids. Featuring Polo shirts and fine leather goods, discover the latest assortment of high-quality pieces from a lifestyle brand grounded in comfort and authenticity.
Many customers praised the staff for being friendly, helpful, and attentive, although there were notable complaints about specific employees and management behavior.
Product Quality
Customers generally appreciated the quality of the clothing, but some felt the prices were too high for an outlet store.
Pricing and Deals
While some customers found good deals, others criticized the pricing as being similar to regular retail prices, with limited discounts available.
Store Experience
The store was often described as clean and well-organized, but some customers reported issues with stock availability and the overall shopping experience.
Management Issues
Several reviews highlighted poor management practices, including rude behavior and lack of professionalism, which negatively impacted customer experiences.
MM
Marina
Nov 12, 2025
5.0
Visited this store last week looking for a grey zip up polo sweater for a girl and Nora assisted me. I must say she provided great service. It’s hard to come across people that truly make an effort these days in assisting and she did exact that. Nora was personable, friend and informative! Thank you!
HP
Harsh Patel
Nov 4, 2025
5.0
I would like to extend my sincere appreciation for the exceptional service you provide. Every interaction reflects the elegance, professionalism, and care that define the Ralph Lauren brand. Your team consistently goes above and beyond to ensure each customer feels valued and supported.
AT
alisina tavalla
Sep 26, 2025
5.0
Nora is above and beyond,
She is so amazing and helpful,
Thank you
LG
Lpgixxer Gixxer
Sep 13, 2025
2.0
Old crap
Years out of date
No deals
JL
Jason Lyttle
Sep 2, 2025
5.0
Love this place! Pricey, but look for the many deals to be had.
Frequently Asked Questions About Polo Ralph Lauren Factory Store
Where is the Polo Ralph Lauren Factory Store located?
It is located at 300 Taylor Road, Suite A2, Niagara-on-the-Lake, ON L0S 1J0, inside the Outlet Collection at Niagara.
What types of products can I find at the Polo Ralph Lauren Factory Store?
You can shop timeless styles and new arrivals for men, women, and children, including Polo shirts and fine leather goods.
What are the store hours for the Polo Ralph Lauren Factory Store?
The store is open Monday to Saturday from 10:00 AM to 9:00 PM, and Sunday from 10:00 AM to 6:00 PM.
Does the Polo Ralph Lauren Factory Store offer curbside pickup or delivery?
Yes, the store offers both curbside pickup and delivery services.
Can I pay with mobile NFC or debit card at the Polo Ralph Lauren Factory Store?
Yes, the store accepts payments via debit card and mobile NFC.
Is the store wheelchair accessible and does it have wheelchair accessible parking?
Yes, the Polo Ralph Lauren Factory Store has wheelchair accessible parking and is wheelchair accessible.
What services are offered besides in-store shopping at the Polo Ralph Lauren Factory Store?
They offer Phone Concierge, Virtual Video Appointments, and Curbside Pick-Up services.
What nearby fashion stores can I visit along with Polo Ralph Lauren Factory Store?
You can visit nearby stores such as The Cosmetics Company Store, Roots, Under Armour Factory House, Banana Republic Factory, RW&CO., Victoria's Secret, DKNY, Columbia Sportswear, Danier, and Gap Factory Store.
Are there any nearby places to grab food or drinks after shopping at Polo Ralph Lauren Factory Store?
Yes, nearby options include Real Fruit Bubble Tea, Freshly Squeezed (smoothie and frozen yoghurt), Aroma Espresso Bar Canada, Subway, and Crepe Delicious.
What local attractions can I visit near Polo Ralph Lauren Factory Store in Niagara-on-the-Lake?
You can explore Niagara-on-the-Lake itself, known for its historical buildings and beautiful lake, providing a great opportunity for sightseeing before or after shopping.