The Shoe Company

3.9
367 reviews

About

Shoe Store

Details

  • Curbside pickupNot available

Location

The Shoe Company
5935 Mavis Road, Mississauga, ON
L5R 3T7, Canada

Hours

Reviews

3.9
367 reviews
5 stars
162
4 stars
106
3 stars
44
2 stars
18
1 star
37

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while some employees received praise for their helpfulness, others were reported as rude and unprofessional.

Product Quality

Several customers expressed dissatisfaction with the quality of shoes, with some claiming they had to return items due to defects.

Store Selection

The store offers a good variety of styles and brands, but some customers noted limited options for specific needs, particularly for men's shoes.

Cleanliness and Organization

The store is generally described as clean and well-organized, contributing to a positive shopping experience.

Pricing Issues

Customers reported discrepancies in pricing and concerns about the value for money, with some feeling that prices were too high for the quality offered.
  • SA
    SUHEIR ALSALEH
    Nov 12, 2025
    5.0
    You found all what you need
  • AP
    Abhijeet Pandey
    Nov 7, 2025
    1.0
    Placed an order through the store and after waiting for four days got an order cancellation email. On top of that, now I have to travel to a store to collect my refund. So, already wasted 4 days and now waste another hour travelling to collect a refund. So much for customer service.
  • CC
    Colton
    Oct 27, 2025
    5.0
    Aasir helped me a lot in finding athletic shoes for me to wear.
  • SS
    sofialuger S
    Sep 8, 2025
    1.0
    Bought shoes from here, wore them 1 day and had to throw them out, the quality is the worst ever. You’re better off getting shoes from walmart.
  • SB
    Staffy Bernard
    Aug 24, 2025
    1.0
    Very slow customer service. Came here on a Sunday and they only had two cash registers open. The line up was building and there was a customer who took over 20 mins talking about her rewards program.....the cashier didn't even acknowledge the growing line and kept chit chatting..... We moved lines and the other cashier who was the assistant manager also didn't acknowledge the line and was working so slow and sending customers back to get proper sizes and talking about the right fit..... I believe there's people on the floor to help with such inquiries....overall, I wasted over thirty minutes waiting in line....and not even one of them tried to call for back up to open up the other registers. Very bad service

Frequently Asked Questions About The Shoe Company

What is the location of The Shoe Company in Mississauga?

The Shoe Company is located at 5935 Mavis Road, Unit 6, Mississauga, ON, L5R 3T7, Canada.

What are the operating hours of The Shoe Company throughout the week?

The Shoe Company is open Monday to Friday from 10:00 AM to 9:00 PM, Saturday from 10:00 AM to 8:00 PM, and Sunday from 10:00 AM to 7:00 PM.