Columbia Factory Store

4.3
1179 reviews

About

Sportswear StoreMen's Clothing StoreWomen's Clothing StoreShoe Store
Our Columbia factory store is located in Halton Hills, Ontario at Toronto Premium Outlets. We carry innovative outerwear, sportswear, footwear, and accessories for outdoor enthusiasts of all levels. Stop by our outlet store before you take on your next adventure this fall and winter. We have men's and women's winter boots, snow pants, winter coats, and beanies to keep you warm this season. Whether skiing at Glen Eden Ski Resort, snowshoeing at Forks of the Credit Provincial Park, or ice-fishing at your favorite spot in Ontario, we have the equipment to fuel your outdoor thrills. Shop our large inventory of performance products that will  keep you warm, dry, cool, and protected year-round.

Location

Columbia Factory Store
13850 Steeles Avenue, Halton Hills, ON
L7G 0J1, Canada

Hours

Reviews

4.3
1,179 reviews
5 stars
640
4 stars
343
3 stars
115
2 stars
21
1 star
60

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed reviews on customer service; some staff were praised for being helpful, while others were reported as rude or unhelpful.

Store Cleanliness

Several customers noted that the store was dirty or disorganized, impacting their shopping experience.

Product Quality

Customers expressed disappointment with the quality of certain products, particularly winter boots and zippers on jackets.

Pricing and Deals

Many customers appreciated the good deals and discounts available, although some felt prices were still high for certain items.

Inventory Issues

Customers reported limited stock and sizes, leading to frustration when trying to find specific items.
  • IS
    Ibtesam Syed
    2 days ago
    4.0
    Some great deals at this store.
  • MR
    matilda ross
    5 days ago
    5.0
    Just got back from the store at Toronto Premium outlets and the customer service we recieved from Manveet was excellent.She was very knowledgable and professional as well as answered any question that we had, thank you for making us feel valued.
  • AT
    Anu Tomar
    Nov 9, 2025
    5.0
    Loved shopping here, great variety and amazing discounts!
  • AP
    Avani Patel
    Nov 2, 2025
    1.0
    We had a disappointing experience at this Columbia location. After shopping there earlier, we realized we’d accidentally left one of our shopping bags (from another store) inside. We called the store, but they said nothing had been handed in and it might have been stolen, so we went back to check. The staff member at the entrance was unnecessarily rude and dismissive, insisting we line up behind 25–30 people even after we explained we only needed a minute to look for our bag. Meanwhile, another couple in a similar situation was treated politely. The bias in behavior was obvious. Once we were finally let in at our turn, we found our bag on the floor and were out in under two minutes. It’s disappointing to see such unequal treatment, professionalism and courtesy should be consistent for everyone.
  • DM
    David Mosier
    Oct 26, 2025
    4.0
    Some good deals. Store is a little dirty. Staff is not helpful. The usual

Frequently Asked Questions About Columbia Factory Store

Where is the Columbia Factory Store located?

The Columbia Factory Store is located at 13850 Steeles Avenue, #309, Halton Hills, Ontario, L7G 0J1, Canada.

What are the regular operating hours of the Columbia Factory Store?

The store is open Monday to Friday from 10:00 AM to 9:00 PM, Saturdays from 9:30 AM to 9:00 PM, and Sundays from 11:00 AM to 7:00 PM.