Bass Pro Shops

3.9
648 reviews

About

Sporting Goods StoreFishing StoreCamping StoreGun ShopCanoe StoreKayak StoreClothing Store
Your adventure starts here. When you’re stocking up for a hunt, preparing for some morning fishing, or embarking on a family camping trip, Bass Pro Shops is the first and only place you’ll need to stop. Against a stunning backdrop of wildlife displays and outdoor scenes, our showrooms house a huge selection of gear from all the industry’s top brands like Cabela's, RedHead, Lowrance, Under Armour, Columbia, Carhartt, Shimano, The North Face, Ascend, and more! We carry an excellent selection of clothing, shoes, and boots for men, women, and children as well. Come check out your local West Chester Bass Pro Shops location now!

Details

  • DeliveryNot available
  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsAvailable

Location

Bass Pro Shops
5951 Bass Pro Drive, West Chester, OH
45069, United States

Hours

Reviews

3.9
648 reviews
5 stars
365
4 stars
92
3 stars
52
2 stars
44
1 star
95

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and helpful staff, highlighting positive interactions and assistance during their visits.

Store Experience

Feedback indicated a decline in the store's atmosphere and character compared to previous locations, with some customers feeling it has become more like a big box store.

Product Availability

Several reviews mentioned issues with stock levels, with customers frequently finding items out of stock or a limited selection available.

Pricing Concerns

Customers expressed dissatisfaction with high prices and aggressive sales tactics, particularly regarding credit card offers and vacation packages.

Store Cleanliness

The store was generally noted as clean and well-organized, contributing positively to the shopping experience.
  • BF
    Brennen Fitzgerald
    3 days ago
    1.0
    Stood there holding a few hundred dollars worth of merchandise, ready to spend my hard earned money. Counted no less than six associates walk right by me without any offer to ring me up. So I politely put everything back, and I’ll go spend my money in a smaller, local business.
  • RZ
    Raymond Zitkus
    5 days ago
    5.0
    Johnny Morris has done a wonderful job with his stores. I was visual lead at the Cincinnati location at Forest Fair Mall and I came in for some oil to fry a turkey and Greg k. And Dave f. Were very helpful, kind and respectful. I miss this place. The Westchester store is one of the finest stores I've been in. Thank you!
  • DC
    Dave Cutts
    Nov 11, 2025
    5.0
    Love these stores, you can get lost walking around in the amazing array of products. Helpful staff will guide you towards your hearts desires.
  • CW
    Chas Wagner
    Nov 3, 2025
    5.0
    Great folks in this store. Go back to the hunting section and see Rex. He's extremely knowledgeable. And he's one of the good guys. I've been to so many hunting stores and gunshops with people behind the counter, Who kinda know a little but talk down to the customers like they know everything. You won't find anybody like that behind the counter here. Everyone there is professional, & treat their customers like customers.
  • SD
    scott darner
    Oct 24, 2025
    1.0
    I finally saved the money to purchase a firearm I have been pining over for the past 20 years and found one available through an online dealer. Prior to purchasing I contacted several FFLs to ensure proper transfer of the pistol without complication and after speaking with Mrs. Doerflein at the Bass Pro in West Chester I was confident that the transfer would be simple and convenient as I work flex shifts. This morning I arrived to fill out the proper documentation and process the background check but instead the staff refused the transfer outright. I was told the package included a pistol brace, thus qualifying the firearm as a "weapon of mass destruction". After speaking with the manager I was told that he contacted the compliance officer ( whom I was never able to speak with nor given his name) refused to approve the transfer. At minimum this will cost me several weeks of emails and phone calls dealing with customer service, shipment tracking, refund and or repurchasing, and locating qualified FFls.

Frequently Asked Questions About Bass Pro Shops

What types of products does Bass Pro Shops in West Chester offer?

Bass Pro Shops in West Chester offers a wide range of hunting, fishing, camping gear, and outdoor clothing for men, women, and children, featuring top industry brands like Cabela's, RedHead, and The North Face.

What are the operating hours of Bass Pro Shops in West Chester?

The store is open Monday through Saturday from 9:00 AM to 9:00 PM and Sunday from 10:00 AM to 7:00 PM.