Bass Pro Shops

3.9
717 reviews

About

Sporting Goods StoreFishing StoreCamping StoreGun ShopCanoe StoreKayak StoreClothing Store
Your adventure starts here. When you’re stocking up for a hunt, preparing for some morning fishing, or embarking on a family camping trip, Bass Pro Shops is the first and only place you’ll need to stop. Against a stunning backdrop of wildlife displays and outdoor scenes, our showrooms house a huge selection of gear from all the industry’s top brands like Cabela's, RedHead, Lowrance, Under Armour, Columbia, Carhartt, Shimano, The North Face, Ascend, and more! We carry an excellent selection of clothing, shoes, and boots for men, women, and children as well. Come check out your local West Chester Bass Pro Shops location now!

Details

  • DeliveryNot available
  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsAvailable

Location

Bass Pro Shops
5951 Bass Pro Drive, West Chester, OH
45069, United States

Hours

Reviews

3.9
717 reviews
5 stars
412
4 stars
101
3 stars
57
2 stars
45
1 star
102

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on staff is mixed; while many customers praised the helpfulness and friendliness of employees, others reported poor service and long wait times.

Store Cleanliness

The store is frequently described as clean and well-organized, contributing positively to the shopping experience.

Product Selection

Customers appreciate the wide variety of outdoor products available, though some noted a decline in specific items compared to previous locations.

Pricing Concerns

Several reviews mentioned high prices and aggressive sales tactics, particularly regarding credit card offers, which detracted from the overall experience.

Santa Experience

The Santa photo experience received negative feedback, with customers expressing disappointment over rushed service and poor interactions.
  • DP
    Dennis Pfeiffer
    5 days ago
    3.0
    This 3 star review is comparing the store to other Bass Pro stores. Once you've been to other you can't keep from comparing them to each other, nothing else can compare to most of them. Another Bass Pro that is just as local to me as the one in Cincinnati area, is the one in southern Indiana in the Clarksville area, and it is massively bigger and better than the one in Cincinnati area, and this store is the new location and they didn't improve the store from the other they moved from.
  • JD
    Jennifer Rebecca Davis
    Jan 4, 2026
    5.0
    Easily accessible. Plenty of parking for guests. Well-lit parking area at night. Store is well-stocked with an array of inventory. Neat, organized aisles. Signage is easy to read. Helpful staff.
  • RB
    Ryan B.
    Dec 30, 2025
    1.0
    Careful buying a gun here. Apparently I didn’t look it over good enough. I get home to find the rib was smashed and then bent back out by a store employee. The barrels now have screwdriver marks deep past the bluing. And the rib looks absolutely horrendous. Unacceptable for a 2,000 dollar firearm.
  • JK
    Jon Kennedy
    Dec 20, 2025
    1.0
    Just wanted to come on here and say i'm pretty disappointed. I worked a 12hour shift today.Rushed home to get my daughter to take her to see santa claus. online, it says he's there till 8pm got there at 6pm, just to be told that they're not accepting any more people and when I said that, it says online, he's there till 8 that it it should say there's a cutoff time for people to show up waste of time waste of gas in today's economy that matters
  • GG
    GRD
    Dec 16, 2025
    1.0
    Met two young ladies when I first came in. I greeted them instead of the other way around. Asked about particular items. Instead of either of them assisting me with the location of my search, they both preceded to point to an area where they clown like said, “what you’re looking for should be over in that section”. The two of them had the personalities of gnats. I eventually found what I was looking for and proceeded to the customer service desk to pick up an item that was being held for me. If you think the clowns were bad, the person that proceeded to help me with that part of my visit was 10 times worse. Bass Pro! You might want to screen your hires a lil bit better, to say the least. I’ll shop elsewhere or at least a different location. Gary R Deemer

Frequently Asked Questions About Bass Pro Shops

What types of products does Bass Pro Shops in West Chester offer?

Bass Pro Shops in West Chester offers a wide range of hunting, fishing, camping gear, and outdoor clothing for men, women, and children, featuring top industry brands like Cabela's, RedHead, and The North Face.

What are the operating hours of Bass Pro Shops in West Chester?

The store is open Monday through Saturday from 9:00 AM to 9:00 PM and Sunday from 10:00 AM to 7:00 PM.