Polo Ralph Lauren Factory Store

4.4
433 reviews

About

Clothing StoreOutlet StoreMen's Clothing StoreWomen's Clothing StoreChildren's Clothing Store
Shop the Polo Ralph Lauren Factory Store for timeless styles and new arrivals for men, women, and kids. Featuring Polo shirts and fine leather goods, discover the latest assortment of high-quality pieces from a lifestyle brand grounded in comfort and authenticity.

Details

  • DeliveryNot available
  • DebitAvailable
  • Mobile paymentsAvailable
  • Cash onlyNot available

Location

Polo Ralph Lauren Factory Store
400 South Wilson Road, Sunbury, OH
43074, United States

Hours

Reviews

4.4
433 reviews
5 stars
271
4 stars
96
3 stars
32
2 stars
18
1 star
16

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while some customers praised the helpfulness and friendliness of staff, others reported negative experiences with unprofessional behavior and lack of attention.

Pricing

Many customers found the prices to be high for an outlet store, with several comments indicating disappointment in the perceived lack of discounts.

Store Experience

The store environment received positive remarks for cleanliness and organization, but some customers noted issues with inventory levels and fitting room conditions.

Product Selection

While some customers appreciated the variety and availability of items, others expressed dissatisfaction with the selection, particularly for specific sizes.
  • MG
    Miguel Garcia
    Nov 9, 2025
    5.0
    Exelente lugar para ir de compras
  • MI
    Michael Boyd II
    Sep 14, 2025
    1.0
    How is this place more expensive than going to Macy's and buying Polo.
  • GW
    Games Weplay
    Aug 29, 2025
    5.0
    Thomas as well as Denver were very helpful they lead me and my girlfriend Inn the right direction thanks guys I will be back again
  • G8
    G.C 888
    Aug 28, 2025
    5.0
    Good customer service
  • AH
    Alex Holt
    Aug 28, 2025
    1.0
    I just want to share with management the person you have doing security / security shopper made me feel so uncomfortable that i put all my items back and left the store I couldn’t shop in peace every time I went a way he went to follow me I was not dressed or didn’t look the part like I have too steal clothes i understand some people steal that’s not me I have never stolen in my life and it made me so uncomfortable I went and spend my money at another store a few doors down I really hope you all do a better job of customer service I love shopping at polo but I’m unsure about spending my money somewhere I don’t feel appreciated or comfortable

Frequently Asked Questions About Polo Ralph Lauren Factory Store

What products can I find at the Polo Ralph Lauren Factory Store in Sunbury?

You can find timeless styles and new arrivals for men, women, children, and big & tall, including Polo shirts and fine leather goods.

What are the store hours for the Polo Ralph Lauren Factory Store?

The store is open Monday to Thursday from 10:00 AM to 8:00 PM, Friday and Saturday from 10:00 AM to 9:00 PM, and Sunday from 11:00 AM to 7:00 PM.