**Now offering non-medical sales.** Located less than a 30-minute drive from downtown Columbus, Ascend Caroll is committed to improving our patients’ lives. We offer a welcoming, comfortable environment in which all are treated with warmth and respect. We take pleasure in introducing our patients to a carefully curated range of products, with unrivaled quality and consistency that satisfy each individual’s unique healthcare needs.
The staff is consistently described as friendly, helpful, and knowledgeable, providing excellent customer service.
Efficiency
Many customers noted quick service and efficient processes, especially with pre-orders and checkout.
Pricing Concerns
Several reviews mentioned that prices are perceived as high, with some customers feeling that the value does not match the cost.
Mixed Experiences
While many customers had positive experiences, some reported issues with long wait times and dissatisfaction with the point system.
AS
Amber Singleton
4 days ago
5.0
First time experience, even had our emotional support service pup with us and she was welcomed also. Super streamlined in and out process and the staff was informative and helpful!
MB
Morris Bruffett
4 days ago
4.0
Highly recommended For an Ohio dispensary they are great. They always try to have awesome deals and the rewards program and app are nice and work well way to use.
NR
Nick Radcliff
Jan 5, 2026
3.0
I ordered on line then they didn’t honor the deals I got, Tyler personally tho was great he gets 5 stars
MS
Michelle Smith
Dec 27, 2025
1.0
I stopped in to get something for a friend coming in town for NYE. After standing in line for 15 mins I finally go back and I’m directed to a kiosk where I have no idea what I’m doing bc I’ve never been here. I figure it out and order what I want only to be taken back out to an even longer line where I have to wait again. Forget it, for the prices they charge, it’s already a rip off but waiting 30 mins to get fleeced is a hard no for me. I’ll go to another even if I have to drive further.
RM
Ray man
Dec 26, 2025
1.0
Having horrible experience, spent a LOT of money here to get treated badly. I had to delet reviews twice now both bad, employees very uneducated on their own point system. Now gonna spend my $10,000 a year somewhere else!