**Now offering non-medical sales.** Located less than a 30-minute drive from downtown Columbus, Ascend Caroll is committed to improving our patients’ lives. We offer a welcoming, comfortable environment in which all are treated with warmth and respect. We take pleasure in introducing our patients to a carefully curated range of products, with unrivaled quality and consistency that satisfy each individual’s unique healthcare needs.
The staff is consistently described as friendly, helpful, and knowledgeable, contributing to a positive customer experience.
Pricing Issues
Many customers expressed dissatisfaction with high prices and perceived price gouging compared to other dispensaries.
Product Availability
Customers reported issues with product availability, particularly with online orders, leading to frustration.
Efficiency
The business is noted for its quick service and efficient checkout process, enhancing the overall shopping experience.
Store Environment
The store is generally described as clean and well-maintained, contributing to a pleasant shopping atmosphere.
BB
Bonnie Becker
Nov 16, 2025
5.0
Lynnie was great! Super friendly and helpful. Knowledgeable about products and fun to chat with. Five stars!
RS
Ralph Suter
Nov 14, 2025
5.0
Within 4 minutes of entering I was escorted to the medicenes I had ordered. I wasin and out in 12 minutes due to the excellent service of my associate.
AB
Adam Bernsdorf
Nov 7, 2025
1.0
if you get points at this location and you use them on accessory and that accessory doesn't work. when you return it you don't get your points back and they can't exchange. that is the stupidest policy I've ever seen a business have and I will never be back to the sin and I recommend nobody else does either
RS
Robin Snider
Oct 29, 2025
5.0
Corinne was very kind and friendly. She was also very helpful when I needed some questions answered about my account. I appreciated the service I received today. Also, thank you for the discounts. I'm disabled and I love the savings 😊.
AJ
Alexandria Jeanneret
Oct 28, 2025
5.0
Dondre was very personable. He filled my waiting time charismatically. I was also helped at the kiosk by another employee on product knowledge. He helped me navigate the system. I come here for the personable experience. 10/10.