Business Details
About
Clothing StoreMen's Clothing StoreWomen's Clothing StoreChildren's Clothing Store
Shop the Polo Ralph Lauren Factory Store for timeless styles and new arrivals for men, women, and kids. Featuring Polo shirts and fine leather goods, discover the latest assortment of high-quality pieces from a lifestyle brand grounded in comfort and authenticity.
Details
- DeliveryNot available
- DebitAvailable
- Mobile paymentsAvailable
- Cash onlyNot available
Location
Hours
Reviews
4.1
178 reviews
5 stars
97
4 stars
37
3 stars
23
2 stars
10
1 star
11
- MPMecca PowellSep 5, 20255.0Always find my fall jackets with ease
- NDNneka DAug 24, 20251.0Polo Ralph Lauren has always been our go-to when visiting the outlet, but this recent experience left us deeply disappointed after an encounter with a blatantly discriminatory employee (middle-aged white male). From the start, we were not greeted upon entering. While my husband and another customer (white male) were trying on clothes at the same time, this employee approached the other man to direct him to a fitting room—completely ignoring us. The situation escalated at checkout. Despite us clearly waiting at the register, this same employee deliberately called over the white customers to pay first, disregarding our presence entirely. We have shopped in luxury stores both in the U.S. and abroad and have never experienced this kind of disrespect or racial bias. The irony is, this isn’t even a luxury establishment—yet the discriminatory treatment we faced was appalling. I am utterly disgusted by the racism we experienced in this store and will be taking my business elsewhere. On a positive note, I want to commend the Asian employee who has consistently been kind, professional, and welcoming during our visits.
- TETina C. Bennet, Esq.May 6, 20255.0The sales people are always very nice, knowledgeable and helpful. I always have a great experience going there and generally leave spending a lot of money 😊🤪
Frequently Asked Questions About Polo Ralph Lauren Factory Store
What products does the Polo Ralph Lauren Factory Store in Waterloo offer?
The store offers timeless styles and new arrivals for men, women, and children, including Polo shirts and fine leather goods.
Where is the Polo Ralph Lauren Factory Store located?
It is located at 655 NY-318, Ste 55, Waterloo, NY 13165, inside Finger Lakes Premium Outlets.
What are the store hours of the Polo Ralph Lauren Factory Store in Waterloo?
The store is open Monday through Saturday from 10:00 AM to 8:00 PM, and Sunday from 10:00 AM to 6:00 PM. It is closed on November 27, 2025.
Does the Polo Ralph Lauren Factory Store offer curbside pick-up or virtual shopping services?
Yes, the store provides Phone Concierge, Virtual Video Appointments, and Curbside Pick-Up services.
Is the Polo Ralph Lauren Factory Store wheelchair accessible?
Yes, the store has wheelchair-accessible parking available.
What payment methods are accepted at the store?
The store accepts debit cards and mobile NFC payments and does not require cash only.
Are there other notable stores near the Polo Ralph Lauren Factory Store at Finger Lakes Premium Outlets?
Yes, nearby stores include Clarks Outlet, Calvin Klein, Wilsons Leather Outlet, adidas OUTLET STORE, J.Crew Factory, and Banana Republic Factory Store.
Are there food options near the Polo Ralph Lauren Factory Store for a meal or snack?
Yes, customers can visit Pretzelmaker, Sam’s fresh pretzel & hot dogs, and Arby’s near the store for quick food options.
How can customers combine shopping trips at Finger Lakes Premium Outlets?
Customers can shop various clothing and accessory stores such as Levi’s Outlet Store, American Eagle Outfitters, Nautica, H&M, and Lane Bryant within the Finger Lakes Premium Outlets, all near Polo Ralph Lauren Factory Store.
What nearby stores offer specialized shopping options at Finger Lakes Premium Outlets?
Specialty stores near Polo Ralph Lauren Factory Store include The Cosmetics Company Store for beauty products, Samsonite for luggage, and Finger Lakes Artisans for unique gifts.