Polo Ralph Lauren Factory Store

4.1
178 reviews

About

Clothing StoreMen's Clothing StoreWomen's Clothing StoreChildren's Clothing Store
Shop the Polo Ralph Lauren Factory Store for timeless styles and new arrivals for men, women, and kids. Featuring Polo shirts and fine leather goods, discover the latest assortment of high-quality pieces from a lifestyle brand grounded in comfort and authenticity.

Details

  • DeliveryNot available
  • DebitAvailable
  • Mobile paymentsAvailable
  • Cash onlyNot available

Location

Polo Ralph Lauren Factory Store
655 NY-318, Waterloo, NY
13165, United States

Hours

Reviews

4.1
178 reviews
5 stars
97
4 stars
37
3 stars
23
2 stars
10
1 star
11
  • MP
    Mecca Powell
    Sep 5, 2025
    5.0
    Always find my fall jackets with ease
  • ND
    Nneka D
    Aug 24, 2025
    1.0
    Polo Ralph Lauren has always been our go-to when visiting the outlet, but this recent experience left us deeply disappointed after an encounter with a blatantly discriminatory employee (middle-aged white male). From the start, we were not greeted upon entering. While my husband and another customer (white male) were trying on clothes at the same time, this employee approached the other man to direct him to a fitting room—completely ignoring us. The situation escalated at checkout. Despite us clearly waiting at the register, this same employee deliberately called over the white customers to pay first, disregarding our presence entirely. We have shopped in luxury stores both in the U.S. and abroad and have never experienced this kind of disrespect or racial bias. The irony is, this isn’t even a luxury establishment—yet the discriminatory treatment we faced was appalling. I am utterly disgusted by the racism we experienced in this store and will be taking my business elsewhere. On a positive note, I want to commend the Asian employee who has consistently been kind, professional, and welcoming during our visits.
  • TE
    Tina C. Bennet, Esq.
    May 6, 2025
    5.0
    The sales people are always very nice, knowledgeable and helpful. I always have a great experience going there and generally leave spending a lot of money 😊🤪

Frequently Asked Questions About Polo Ralph Lauren Factory Store

What products does the Polo Ralph Lauren Factory Store in Waterloo offer?

The store offers timeless styles and new arrivals for men, women, and children, including Polo shirts and fine leather goods.

Where is the Polo Ralph Lauren Factory Store located?

It is located at 655 NY-318, Ste 55, Waterloo, NY 13165, inside Finger Lakes Premium Outlets.