Business Details
About
Sporting Goods Store
NYC Racquet Sports is a full-service racquet sports store. We carry a vast selection of high-quality products related to all racquet sports, and we also offer professional services such as same-day racquet restringing. We can also provide pickup and delivery for an additional fee. Visit us today!
Location
Hours
Reviews
4.6
366 reviews
5 stars
294
4 stars
29
3 stars
15
2 stars
8
1 star
20
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, knowledgeable, and helpful, although some reported negative experiences with rudeness and poor communication.
Product Selection
The store offers a wide variety of tennis and racquet sports equipment, with many customers appreciating the extensive inventory.
Demo and Stringing Services
Customers frequently highlighted the effective demo program and fast stringing services, often receiving their racquets back the same day.
Pricing Concerns
Some customers felt that prices were high compared to online options, and there were complaints about upselling and perceived overcharging.
Store Atmosphere
While many found the store welcoming, a few reviews mentioned a lack of warmth and friendliness from certain staff members.
- MTMichael Tee6 days ago5.0I only come here for stringing nowadays probably the last year and a half. They do a great job, very clean work and staff is super knowledgeable. Great selection of equipment. They get rackets done in pretty short order as well, quicker than most. They helped me find the string / tension that suits my game best. If you are able to articulate your play style I would bet they can point you in the right direction.
- RCRodrigo CunhaNov 11, 20255.0First of all, I just wanted to say I’m really happy with your store’s service. I recently bought a Pure Drive 100 from you, and everything arrived perfectly. I do have one quick question: when a customer doesn’t specify the string tension in pounds, what’s the default tension you guys usually use on the racket? Thanks a lot!
- RKRaphael Kummer-LandauNov 4, 20255.0Great shop and very friendly, knowledgeable staff. Will gladly assist you with any questions or fittings
- JBJake BymanOct 30, 20255.0Huge fan of NYC Racquet Sports. The shop is perfect, and very friendly and knowledgable. I demo'd a racquet, which was in perfect condition and strung well. Their demo system makes a lot of sense, and is very easy to navigate, and very reasonably priced. I would definitely return! Hugely recommended for your tennis needs.
- EJE J.KOct 15, 20255.0Highly recommend this shop. After my horrible experience at Central Park Tennis Shop, I decided to come here to purchase a new racquet. Woody and his team were exceptionally helpful and efficient. Their demo program and purchase transactions are straightforward and clearly explained. Please go here if you’re looking for any tennis-related services. I will be coming back for future stringing! Also fast service!
Frequently Asked Questions About NYC Racquet Sports
What products and services does NYC Racquet Sports offer?
NYC Racquet Sports offers a vast selection of high-quality products for all racquet sports and provides professional services like same-day racquet restringing, with optional pickup and delivery.
What are the store hours for NYC Racquet Sports?
The store is open Monday to Friday from 10:00 AM to 6:00 PM, and on Saturday and Sunday from 10:00 AM to 5:00 PM.
Where is NYC Racquet Sports located?
NYC Racquet Sports is located at 157A West 35th St., New York, NY 10001, USA.
How can I contact NYC Racquet Sports?
You can contact NYC Racquet Sports by phone at +1 212-695-5353 or by email at info@nycracquetsports.com.
What payment options does NYC Racquet Sports accept?
They accept American Express, Apple Pay, Cash, Discover, MasterCard, and Visa.
Since when has NYC Racquet Sports been in business?
NYC Racquet Sports has been serving customers since 2008.
Can you recommend nearby places to visit when I shop at NYC Racquet Sports?
After your visit, you might check out HEAD Tennis courts nearby for a game or Bounce Luggage Storage at Penn Station to securely store your luggage while exploring the area.
Is there a convenient luggage storage option near NYC Racquet Sports?
Yes, Bounce Luggage Storage at Penn Station and Nannybag Luggage Storage at Macy's offer convenient luggage storage services close to NYC Racquet Sports.
Are there any nearby facilities for travel services near NYC Racquet Sports?
Nearby travel services include USA Royalty Travel, which provides travel, passport, and visa services.
What other amenities are near NYC Racquet Sports that I might want to visit?
There are beauty salons like Trendean Lash studio and NY Glam Spa, as well as printing and shipping services at FedEx Office Ship Center near NYC Racquet Sports.