We're looking forward to reopening our stores. We'll be doing everything we can to keep you and our employees safe and healthy. We appreciate your understanding as we work to do so—we're better together and can't wait to see you. Come shop in-store today or use Curbside Pickup.
Mixed reviews on customer service; some praised staff for being friendly and helpful, while others reported unprofessional behavior and discrimination.
Return Process
Many customers found the return process quick and efficient, but some experienced issues with manager availability and inconsistent return policies.
Store Functionality
This location primarily serves as a pickup and return center, which some customers found convenient, while others were disappointed by the lack of merchandise.
Staff Knowledge
Staff were generally described as knowledgeable and professional, with some going above and beyond to assist customers.
Shipping Issues
Concerns were raised about shipping providers and fulfillment errors, leading to lost items and dissatisfaction with the overall order process.
II
Irina
2 days ago
5.0
I stopped by to pick up my order after 6pm and didn’t realize their weekend hours were different. Even though I arrived past closing, the staff was incredibly friendly and accommodating. They still prepared my order with a smile. Truly some of the best customer service I’ve ever experienced in NYC! Highly recommend.
GK
Gwynedd Kieffer
Sep 30, 2025
5.0
Fast return and very sweet workers
RH
Ross Hymel
Sep 16, 2025
1.0
Warning: they use Lasership to deliver clothes, and they lost my pants. Now they are sold out. While they try to paint the blame on Lasership, it’s their mistake as they chose a crappy shipping provider. I would not recommend shipping purchases to this location.
Frequently Asked Questions About Nordstrom Local Upper East Side
What are the address and location details of Nordstrom Local Upper East Side?
Nordstrom Local Upper East Side is located at 1273 3rd Ave, New York, NY 10021, USA.
What are the regular opening hours for Nordstrom Local Upper East Side?
The store is open Monday to Friday from 10:00 AM to 7:00 PM, and on Saturdays and Sundays from 10:00 AM to 6:00 PM.
Is Nordstrom Local Upper East Side currently open?
Yes, Nordstrom Local Upper East Side is currently open and available for in-store shopping as well as curbside pickup.
Does Nordstrom Local Upper East Side offer curbside pickup?
Yes, customers can shop in-store or use curbside pickup for their convenience.
What forms of payment does Nordstrom Local Upper East Side accept?
The store accepts American Express, Cash, Check, Discover, Mastercard, and Visa.
How can I contact Nordstrom Local Upper East Side for inquiries?
You can reach them by phone at +1 332-204-9050 or email jesse.j.cordoba@nordstrom.com.
What services and categories does Nordstrom Local Upper East Side provide?
Nordstrom Local Upper East Side offers services including clothing retail, nail salon, and tailoring.
Which nearby coffee shops can I visit before or after shopping at Nordstrom Local Upper East Side?
You can enjoy coffee at nearby Blank Street Coffee, which also offers smoothies and cafe options.
Are there any notable dining options close to Nordstrom Local Upper East Side?
Nearby dining options include EJ's Luncheonette, Van Leeuwen Ice Cream, Seamore's seafood restaurant, T-Bar Steak & Lounge, and Dallas BBQ for a variety of food experiences.
What nearby landmarks or attractions can I visit around Nordstrom Local Upper East Side?
You can visit the East 73rd Street Historic District, a notable landmark and historical building with a fountain, close to the store.