Michael Kors

4.3
308 reviews

About

Fashion Accessories StoreWatch StoreShoe StoreClothing StoreJewelry Store
At Michael Kors ROCKEFELLER CENTER in New York, NY, discover the latest designer styles for women and men, paired with exceptional customer service. From statement handbags and elegant watches to ready-to-wear fashion and accessories, our store offers a curated mix of new arrivals and timeless favorites. While you're here, unwind at the Jet Set Lounge, an in-store destination designed for relaxation and style. You’ll find us conveniently located at 610 Fifth Ave, inside Rockefeller Center.

Details

  • Requires appointmentNot available

Location

Michael Kors
610 Fifth Ave, New York, NY
10020, United States

Hours

Reviews

4.3
308 reviews
5 stars
205
4 stars
58
3 stars
11
2 stars
7
1 star
27

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while some customers praised the staff for being friendly and helpful, others reported rude and indifferent behavior.

Product Quality

Several customers expressed disappointment with product quality, particularly regarding issues with items purchased, such as a watch that broke easily.

Store Experience

Many customers enjoyed their in-store shopping experience, highlighting the welcoming atmosphere and helpful staff, though some noted disorganization.

Pricing

Customers had varied opinions on pricing; some found it fair for the quality, while others felt it was too high for the products offered.

Staff Attitude

There were complaints about staff attitudes, with some customers experiencing rudeness or a lack of attentiveness, contrasting with positive experiences from others.
  • EE
    El
    Nov 15, 2025
    1.0
    Absolutely two completely different experiences! When you buy something from this store, the staff is friendly and eager to help. But when you try to return an item, the salesperson ends up rolling their eyes, snorting, and asking what’s wrong with the item and why you want to return it. It’s a very unpleasant experience, and I felt really bad.
  • EK
    Eli Kraverski
    Oct 28, 2025
    5.0
    מחירים הוגנים לסחורה טובה, מבחר שהארץ אין 10% מזה
  • NT
    N Tl
    Jul 2, 2025
    1.0
    Very rude and arrogant behavior. Awful experience. Mocking and command tone and toward their costumers. No respect, just a desire to kick out of the store as soon as possible, to showing their power as salespersons, that’s crazy . I didn't expect such thing to be happened. They ruined my mood with their arrogance, mockery, Ill-mannered command and rudeness. Thanks to their hiring manager. They behaved more like Internet trolls than consultants of a retail store. Unfortunately there is nothing more than I can do with this . When some people think that they may not respect another person, can talked highly and arrogantly. I don't know why they enjoy this type of behavior and start smiling happily while they achieved what they wanted. It only despairs to feel sorry for those who have to interact with them and communicate on a regular basis. May God protect me and my loved ones from such people. Amin!
  • BB
    Baptiste Blanc
    Feb 29, 2024
    1.0
    Je suis venus acheter un article. Au moment de payer, je donne 90 dollars en cash et je voulais payer le reste en carte bancaire. La vendeuse (une grande blonde) nous a compté que 50 dollars. Après 30 minutes d'attente, ils m'ont donné tord. Après avoir lourdement insisté ils ont recompté la caisse. Ils ont retrouvé mes 90 dollars. (Attention touristes, danger arnaque)
  • AA
    ana sofia alexandre
    May 7, 2021
    5.0
    Loved it !

Frequently Asked Questions About Michael Kors

What are the operating hours of Michael Kors at Rockefeller Center?

Michael Kors at Rockefeller Center is open Monday through Saturday from 10:00 AM to 9:00 PM, and on Sunday from 11:00 AM to 7:00 PM.

Is the Michael Kors Rockefeller Center location open for dine-in services?

No, this location does not offer dine-in services and is closed for dine-in every day of the week.