Business Details
About
Clothing StoreMen's Clothing StoreShoe StoreFashion Accessories Store
We make timeless clothes that last a lifetime…then pair them with of-the-moment styles season after season, decade after decade. We think that distinct heritage pairs perfectly with modern design and fabric technology. We believe in feel-good color…Even if black or navy makes you feel best, we’re here for that. We’re the experts in signature categories: cashmere, coats, blazers, pants—and we also collaborate with the coolest brands out there because we know that creativity is contagious. We consider leopard a neutral, speak stripes fluently and live for a great gingham. We’ve had your back for over 35 years, and we’re convinced there’s no better expert on our clothes than you, our customer.
Details
- DebitAvailable
- Mobile paymentsAvailable
- Cash onlyNot available
- Accepts checksNot available
Location
Hours
Reviews
4.3
189 reviews
5 stars
112
4 stars
51
3 stars
8
2 stars
11
1 star
7
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, helpful, and attentive, with specific mentions of individual employees who provided exceptional service.
Store Atmosphere
The store is described as clean, well-organized, and having a pleasant atmosphere, although some found it small and cramped.
Product Quality
Customers generally appreciated the quality of the clothing, particularly suits, although some felt prices were high.
Diversity Issues
Several reviews highlighted concerns about racial profiling and unwelcoming behavior towards minority customers.
Selection Variety
While some customers enjoyed the selection, others noted that the store had a limited inventory compared to larger locations.
- JLJade LiangOct 22, 20255.0OMG! Kevin is so NICE, I am a big fan of J.Crew myself. And I was attracted by the tote that displayed when I walked by… then Kevin introduced the relaunch of the brand and, more importantly, I got the last TOTE in NYC. Made by day! Live NYC!!!
- WWwoodyherman77Sep 15, 20252.0Needed a quick change Asked if they had a needle and thread to adjust the cuffs Guess it’s not really a good place to when in need in lower Manhattan Almost as bad as the store in east Hampton There are better places either grown up working
- CTChelsea TaylorSep 8, 20251.0If you aren’t white or someone they think that are worth there time. They would watch you down until it’s uncomfortable. I had ito leave immediately because I was so angry and upset. Crazy in 2025 still racial profiling. I am inspired and styling by the diversity in their campaigns. But to browse in person is a different experience for minorities and people of color like me. Do better! Also the Asian manager that was staring me down and didn’t offer any assistance! You achieved making me unwelcomed. I rather shop online than in store because this experience!
- CJChuck JonesSep 1, 20255.0Aaron, Corina, and Jeremy offer an exceptional experience. They helped me match my suit, which I bought at a different location, with the appropriate pants and a corresponding discount. I frequently visit the store and am grateful for the exceptional service and attention to detail provided by the team. I highly recommend them.
- MDMasato DTAug 15, 20255.0I had a great experience shopping here thanks to Corina. I was looking for a new suit for an occasion, and Corina helped me navigate the different cuts and sizes. I very much appreciated her attentiveness, friendliness and efficiency. Thank you.
Frequently Asked Questions About J.Crew Men's Shop
What services does J.Crew Men's Shop at 484 Broadway offer?
The shop offers in-store pickup and same-day delivery services.
What are the regular opening hours for J.Crew Men's Shop?
Open Monday to Saturday from 10:00 AM to 8:00 PM, and Sunday from 11:00 AM to 7:00 PM.
Is J.Crew Men's Shop wheelchair accessible?
Yes, it has a wheelchair-accessible entrance.
Can I use mobile payment methods at J.Crew Men's Shop?
Yes, the store accepts mobile NFC payments including Apple Pay, Android Pay, and Samsung Pay.
Does J.Crew Men's Shop sell clothing for women or children?
No, the store specializes in men's clothing and does not sell women's or children's clothing.
What types of products and styles can I expect at J.Crew Men's Shop?
They offer timeless men's clothing including cashmere, coats, blazers, pants, and fashion accessories, blending heritage with modern design and fabric technology.
How can I contact J.Crew Men's Shop?
You can reach them by phone at +1 212-343-1227 or email at store.756@jcrew.com.
Are there any clothing stores nearby if I want more shopping options?
Yes, nearby clothing stores include Buck Mason, Madewell, and T.J. Maxx, providing a variety of men's, women's clothing, and shoes.
What nearby places can I visit for a relaxing experience after shopping at J.Crew Men's Shop?
You can visit Apple Spa for relaxation or enjoy fine teas at Harney & Sons Fine Teas located nearby.
How can I get to J.Crew Men's Shop using nearby landmarks or places?
The shop is at 484 Broadway, located close to notable spots like No Mystery Sound Inc and Down Town Record, which can help you find the location easily.