While many customers praised individual sales associates for their helpfulness and professionalism, numerous reviews highlighted poor service, long wait times, and dismissive attitudes from staff.
Store Experience
Customers frequently reported frustration with the store's queuing policy, often having to wait outside in cold weather despite the store being under capacity.
Product Quality
The quality of the jackets received mixed reviews, with some customers expressing satisfaction while others reported issues such as incorrect sizes and defective items.
Return Policy Issues
Several customers experienced significant difficulties with the return and exchange process, leading to dissatisfaction and frustration with the store's policies.
Overall Satisfaction
Despite some positive experiences, a significant number of reviews indicated a general disappointment with the shopping experience, leading to a reluctance to recommend the store.
GG
Guinness
1 day ago
3.0
It's okay, the store in Pairs has more choice of clothing and the staff are more attentive and welcoming
ZZ
Zane
4 days ago
5.0
Super freundliches Personal, alle sehr hilfsbereit und sie sind freundliche Leute, die gut aussehen! Ich werde wiederkommen.
DM
Damian Muniz
Nov 18, 2025
5.0
Stopped in to Canada Goose with my family and was introduced to Amanda. The sweetest girl and funny too. I could tell she was new but she took her time and helped us with a few items we seen online and gave us some great tips on how to care for the items and even recommended a spot for dinner. Above and beyond we will be back!
VK
Vivek Khatri
Nov 16, 2025
5.0
Shae was amazing! Super nice, very helpful, and made the whole experience great. Thank you, Shae!
NM
natalie myszka
Nov 11, 2025
5.0
I worked with Anthony today to figure out my sizing in a bunch of different jackets. He was great and made the experience memorable!
Frequently Asked Questions About Canada Goose 5TH Avenue New York
What products does Canada Goose 5TH Avenue New York specialize in?
Canada Goose 5TH Avenue New York offers high quality extreme weather outerwear including jackets, parkas, and accessories for women, men, and kids.
What are the store hours for Canada Goose 5TH Avenue New York?
The store is open Monday to Saturday from 10:00 AM to 8:00 PM, and on Sunday from 11:00 AM to 7:00 PM.
Does Canada Goose 5TH Avenue New York offer delivery services?
Yes, Canada Goose 5TH Avenue New York offers delivery services for their products.
What payment methods are accepted at Canada Goose 5TH Avenue New York?
The store accepts American Express, Android Pay, Apple Pay, Cash, Diners Club, Discover, MasterCard, and Visa.
Is Canada Goose 5TH Avenue New York accessible for people with disabilities?
Yes, the store has a wheelchair accessible entrance to accommodate customers with disabilities.
What is the contact information for Canada Goose 5TH Avenue New York?
You can contact the store by phone at +1 646-640-1964 or email at 5thAvenue@canadagoose.com.
What are some nearby places of interest to Canada Goose 5TH Avenue New York?
Nearby points of interest include Yamaha Music Interactive for music lessons and instruments, Salon AKS for beauty services, and Nordstrom department store for additional shopping options.
How can nearby transit stations or landmarks help customers reach Canada Goose 5TH Avenue New York?
Customers can use landmarks like Nordstrom and Yamaha Music Interactive to orient themselves when visiting the store, making it easier to locate on 5th Avenue.
What nearby beauty salons can customers visit before or after shopping at Canada Goose?
Customers can visit nearby salons such as Salon AKS, Borghese, Louis Licari Salon, Oribe Salon, and Licari Cutler Salon for hair and beauty services during their shopping trip.
Are there any nearby dining options close to Canada Goose 5TH Avenue New York?
Yes, nearby dining options include Gmm Capital pizza restaurant and Skorpios, a Greek restaurant and lounge, perfect for a meal before or after shopping.