HUGO BOSS is one of the market leaders in the upper premium segment of the global apparel market. It focuses on developing and marketing of premium fashion and accessories for men and women.
The fascinating brand world of HUGO BOSS comprises the collections of BOSS and HUGO. The brands cover a comprehensive product range encompassing modern apparel, elegant eveningwear and sportswear as well as shoes and leather accessories. Licensed fragrances, eyewear, watches, children’s fashion, home textiles and writing instruments round out the ranges. Visit us in New York!
Feedback on customer service is mixed, with some praising staff for being helpful and friendly, while others report rude and dismissive behavior from certain associates.
Product Quality
Several customers expressed disappointment with the quality of products, citing issues with durability and poor craftsmanship.
Store Experience
The store's atmosphere and layout received positive remarks, but many customers reported inconsistent service levels, with some having excellent experiences while others faced significant issues.
Staff Knowledge
While some staff members were noted for their expertise and helpfulness, others were criticized for lack of knowledge and professionalism.
Return Policy Issues
Customers reported frustrations with the return policy and experiences related to returns, including unhelpful staff and unclear communication.
RB
rachana baldota
6 days ago
1.0
I was at this store in 2023. We were browsing through some tshirts and the store manager was initially helping us . Then after a while she just started being mean to my mother . She refused to open the T-shirt my mom wanted to see. She kept ignoring our requests and she kept rolling her eyes for every question we asked. With this experience we decided not to buy anything and started walking out of the store and she commented “Thank you for wasting my time “ . That is worst customer service I have ever experienced. It came from a place of hatred and really hurt our sentiments. I would never recommend anyone to go to this store, and if the store manager is still working there you really need to learn professionalism.
DP
David Pěch
Oct 6, 2025
5.0
The staff here really make the shopping experience stand out. On top of BOSS using great materials that last forever, it was nice to be treated with real attention and care. I spent about half an hour looking for the right suit jacket, and the guy who helped me was super patient and knew exactly what he was talking about. That’s how it should be in stores like this.
LR
Lori R
Oct 3, 2025
4.0
Love the Boss clothing especially wearing men’s tee shirts
KB
Kennedhy Bastardo
Sep 29, 2025
1.0
No yo fui y la atencion era muy mal en el establecimiento
TD
Timothy Daily
Aug 31, 2025
1.0
I want to respond to the comments of the seller adult lady who said that I am picky... Firstly, I do not have to explain and justify myself to you, I am not a homeless person and did not come to ask you for a piece of bread, I have been wearing the Hugo Boss brand for decades and who are you to tell me about my tastes, needs and so on! You saw that I am wearing things of your store brand, so maybe this means being more loyal to the person who brings you money and with this money YOU RECEIVE A SALARY!!! HAVE YOU NOT THOUGHT ABOUT THIS??? Thank you for the disgusting comments and service, I am not your brother or sister or relatives to talk to me like that, thank you for the disgusting service!!!! BRAVO HUGO BOSS!!!
Frequently Asked Questions About BOSS Store - Columbus Circle
Where is the BOSS Store - Columbus Circle located?
The BOSS Store - Columbus Circle is located at 10 Columbus Circle, Ste #106, New York, NY 10019, inside The Shops At Columbus Circle.
What brands does the BOSS Store - Columbus Circle offer?
The store offers BOSS, BOSS Green, and HUGO collections.
What are the store hours of BOSS Store - Columbus Circle?
The store is open Monday through Saturday from 10:00 AM to 8:00 PM, and on Sunday from 11:00 AM to 7:00 PM.
Does BOSS Store - Columbus Circle provide wheelchair accessibility?
Yes, the store is wheelchair accessible.
What payment methods are accepted at BOSS Store - Columbus Circle?
They accept American Express, Apple Pay, Diners Club, Discover, Mastercard, Samsung Pay, and Visa.
Does the BOSS Store - Columbus Circle offer delivery or curbside pickup services?
Yes, the store offers same-day delivery, curbside pickup, and in-store shopping.
How can I contact the BOSS Store - Columbus Circle?
You can contact the store by phone at +1 212-485-1900.
What nearby attractions can I visit before or after shopping at BOSS Store - Columbus Circle?
You can visit Jazz at Lincoln Center or Frederick P. Rose Hall for concerts and theater, or explore the Time Warner Center shopping and arts complex nearby.
Are there dining options near BOSS Store - Columbus Circle?
Yes, nearby dining options include Asiate (American cuisine), Bar Masa (Japanese and sushi), Porter House Bar and Grill (steakhouse), Bouchon Bakery & Cafe (French cafe), and Epicured (catering and food consultant).
What nearby places can assist with public transit or logistics when visiting BOSS Store - Columbus Circle?
The New York City Transit Police nearby can provide assistance related to transit and safety, and there are also automotive services like Enviowash car wash and Cars Zone for vehicle needs.