Since 1913 Prada has been synonymous with cutting-edge style. His intellectual universe unites concept, structure and image, through codes that go beyond trends. His fashion transcends the product: it is the translation of the conceptual into a universe that becomes a point of reference for those who love to experiment, challenging conventions.
Numerous reviews highlighted poor customer service, with staff being described as rude, condescending, and unhelpful.
Racial Profiling
Several customers reported experiences of racial profiling and discomfort due to being followed or treated suspiciously based on their appearance.
Store Atmosphere
While the store's design received praise, many customers felt the atmosphere was unwelcoming and inhospitable due to the staff's attitude.
Mixed Experiences
Some customers had positive interactions with specific sales associates, indicating that experiences can vary significantly depending on the staff member.
Product Quality Concerns
Customers expressed dissatisfaction with product quality and the handling of repairs, citing issues with damaged items and slow service.
BC
Beverly De La Cruz
Nov 9, 2025
5.0
I am thankful to Edward for assisting me and for making the right decisions for clients.
He saved my birthday!!
I hope this company values his talent and his expertise đ
I was nervous to visit the Prada store after reading some bad reviews, but my experience with Bula was amazing. She was kind, patient, and very helpful, she made me feel completely comfortable and valued as a customer. Despite what I expected, the service was exceptional. If you go, definitely ask for Bula, she truly made my visit a great one!
ZK
Zoe Kline
Oct 11, 2025
5.0
Store is really big, well designed, and has a lot of inventory.
Frequently Asked Questions About Prada New York Broadway
What are the operating hours of Prada New York Broadway?
Prada New York Broadway is open Monday to Saturday from 11:00 to 19:00, and on Sunday from 12:00 to 18:00.
Where is Prada New York Broadway located?
It is located at 575 Broadway, New York, NY 10012, United States.
How can I contact Prada New York Broadway?
You can reach them by phone at +1 212-334-8888 or via email at GRP_USA_SHOP_BROADWAY@prada.com.
Does Prada New York Broadway offer in-store pickup?
Yes, Prada New York Broadway offers in-store pickup services.
What types of products are available at Prada New York Broadway?
They offer a wide range of products including women's and men's clothing, shoes, handbags, accessories, eyewear, beauty products, jewelry, lingerie, denim, and travel items.
Which social media platforms is Prada New York Broadway active on?
Prada New York Broadway is active on Facebook, Instagram, TikTok, YouTube, and Twitter under the handle 'prada'.
What nearby places can I visit along with Prada New York Broadway?
Nearby, you can visit popular stores like GU, Coldwater Creek, Zara, and Forever 21 for more fashion options, as well as Brazil Bronze Glow Bar for beauty supplies, and Damm Nice Tattoos NYC for tattoos and piercings.
Are there any fitness or wellness centers near Prada New York Broadway?
Yes, Pulse By Daniel Loigerot - EMS Fitness Training is a nearby gym, and Dr Stephen Shainbart, PHD. Psychologist offers psychotherapist services close by.
Can I explore other luxury or fashion brands near Prada New York Broadway?
Yes, besides Prada, you can find other designer competitors and fashion stores nearby such as Chanel, Gucci, Dolce & Gabbana, Louis Vuitton, Versace, and stores like Pandora for jewelry.
What is unique about Prada's fashion style at the New York Broadway store?
Prada's fashion transcends trends by uniting concept, structure, and image to create a universe that challenges conventions and appeals to those who love to experiment.