Prada New York Broadway

3.6
295 reviews

About

Women's Clothing StoreMen's Clothing StoreShoe StoreLeather Goods StoreSunglasses StoreFashion Accessories StoreCosmetics StoreJewelry StoreLingerie Store
Since 1913 Prada has been synonymous with cutting-edge style. His intellectual universe unites concept, structure and image, through codes that go beyond trends. His fashion transcends the product: it is the translation of the conceptual into a universe that becomes a point of reference for those who love to experiment, challenging conventions.

Location

Prada New York Broadway
575, Broadway, New York, NY
10012, United States

Hours

Reviews

3.6
295 reviews
5 stars
165
4 stars
29
3 stars
11
2 stars
9
1 star
81

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, with staff being described as rude, condescending, and unhelpful.

Racial Profiling

Several customers reported experiences of racial profiling and discomfort due to being followed or treated suspiciously based on their appearance.

Store Atmosphere

While the store's design received praise, many customers felt the atmosphere was unwelcoming and inhospitable due to the staff's attitude.

Mixed Experiences

Some customers had positive interactions with specific sales associates, indicating that experiences can vary significantly depending on the staff member.

Product Quality Concerns

Customers expressed dissatisfaction with product quality and the handling of repairs, citing issues with damaged items and slow service.
  • BC
    Beverly De La Cruz
    Nov 9, 2025
    5.0
    I am thankful to Edward for assisting me and for making the right decisions for clients. He saved my birthday!! I hope this company values his talent and his expertise 🙏
  • KJ
    Kim Jonil
    Oct 26, 2025
    5.0
    Lovely
  • JL
    jean philippe lamarche
    Oct 25, 2025
    1.0
    Ma pire expĂ©rience a new york ! Personnel condescendant Ă  me poser des questions sur le but de ma visite dans le magasin....on croit rĂȘver! J'avais l'impression d'ĂȘtre dans un remake de "Pretty Woman". Une situation trĂšs malsaine ! A 65 ans je n'avais jamais vĂ©cu une expĂ©rience autant malsaine !
  • KD
    Keshia Daniel
    Oct 16, 2025
    5.0
    I was nervous to visit the Prada store after reading some bad reviews, but my experience with Bula was amazing. She was kind, patient, and very helpful, she made me feel completely comfortable and valued as a customer. Despite what I expected, the service was exceptional. If you go, definitely ask for Bula, she truly made my visit a great one!
  • ZK
    Zoe Kline
    Oct 11, 2025
    5.0
    Store is really big, well designed, and has a lot of inventory.

Frequently Asked Questions About Prada New York Broadway

What are the operating hours of Prada New York Broadway?

Prada New York Broadway is open Monday to Saturday from 11:00 to 19:00, and on Sunday from 12:00 to 18:00.

Where is Prada New York Broadway located?

It is located at 575 Broadway, New York, NY 10012, United States.