About
Women's Clothing StoreMen's Clothing StoreShoe StoreLeather Goods StoreSunglasses StoreFashion Accessories StoreCosmetics StoreJewelry StoreLingerie Store
Since 1913 Prada has been synonymous with cutting-edge style. His intellectual universe unites concept, structure and image, through codes that go beyond trends. His fashion transcends the product: it is the translation of the conceptual into a universe that becomes a point of reference for those who love to experiment, challenging conventions.
Location
Hours
Reviews
3.7
197 reviews
5 stars
117
4 stars
17
3 stars
6
2 stars
8
1 star
49
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while some customers praised friendly and helpful staff, many reported rude or dismissive behavior from employees.
Store Experience
The store's atmosphere and design received positive remarks, but several customers felt neglected or uncomfortable due to staff behavior.
Product Issues
Customers expressed frustration over product quality and service related to repairs and exchanges, with many citing long wait times and poor handling of issues.
Luxury Expectations
Many customers felt that the service did not meet the luxury standards expected from a high-end brand like Prada, leading to disappointment.
Online Shopping
Numerous reviews highlighted poor experiences with online orders, including issues with delivery and customer service.
- CKCristina KeenanNov 8, 20255.0I had such a wonderful experience at the Prada store in NYC! Michelle was so nice and sweet. She helped me find exactly what I was looking for and made the whole shopping experience enjoyable. She made my husband and I feel comfortable and taken care of. Exceptional service and such a lovely energy. Thank you, Michelle!
- LRLaura RodriguezNov 5, 20255.0I had such an amazing experience at Prada today thanks to a client advisor named Francisco. He greeted me warmly at the door and immediately made me feel comfortable. He showed me the most beautiful bag and even took the time to escort me upstairs to ready-to-wear. He was patient, professional, and incredibly knowledgeable about every piece. Francisco truly made my visit special, and I’ll definitely be shopping with him again in the near future.
- SSSneekOct 26, 20255.0Ask for Sonny, best in the biz!
- NTNicole TayOct 5, 20255.0Was nervous to visit given the recent ratings but had a lovely, efficient time. Waited about 5 mins to enter, tried multiple shoes which came out quickly, and we were offered water during our time.
- IKIlana KreschOct 1, 20255.0I needed to give this review after my experience. I was helped by Adrian, who was patient and savvy. He went the extra mile to locate a bag that was more difficult to find and was patient when I said I needed to sleep on it before making the purchase. When I did make the purchase, I knew I had done so with a professional who made it a memorable and honest experience. Thank you!
Frequently Asked Questions About Prada New York 5th Avenue
Where is Prada New York 5th Avenue located?
Prada New York 5th Avenue is located at 724, Fifth Avenue, New York, NY 10019, US.
What are the opening hours of Prada New York 5th Avenue?
The store is open Monday to Saturday from 10:00 to 19:00, and on Sunday from 12:00 to 18:00.
What kind of products can I find at Prada New York 5th Avenue?
You can find a range of products including women's and men's clothing, shoes, handbags, leather goods, sunglasses, jewelry, beauty products, lingerie, denim, and accessories.
How can I contact Prada New York 5th Avenue?
You can contact the store via phone at +1 212-664-6010 or email at GRP_USA_SHOP_5THAVE@prada.com.
Does Prada New York 5th Avenue offer in-store pickup?
Yes, Prada New York 5th Avenue offers in-store pickup for purchases.
What is the official Facebook page for Prada?
The official Facebook page is https://www.facebook.com/Prada/ under the name Prada.
Are there any art galleries near Prada New York 5th Avenue?
Yes, nearby art galleries include Babcock Galleries, The Merrin Gallery, Merrin Gallery, Tibor de Nagy Gallery, Hirschl & Adler, and Nora Haime gallery.
What other luxury stores can I visit near Prada on Fifth Avenue?
Nearby luxury and fashion stores include Chopard Boutique New York and Vesture Luxury, a men's clothing store and alteration service.
Which restaurant is close to Prada New York 5th Avenue for a quick meal?
Pho So 1 Restaurant Inc, an Indian and fast-food restaurant, is close by for a convenient dining option.
What are some nearby places of interest customers might enjoy before or after shopping at Prada?
Customers might enjoy visiting nearby art galleries such as The Merrin Gallery and Tibor de Nagy Gallery, or explore Chopard Boutique for additional luxury accessories.