CELINE NEW YORK SAKS FIFTH AVENUE LEATHER GOODS

2.5
10 reviews

About

Fashion Accessories Store
Luxury brand offering leather goods, ready-to-wear and perfumes for women and men.

Details

  • DebitAvailable
  • Wheelchair accessible entranceAvailable

Location

CELINE NEW YORK SAKS FIFTH AVENUE LEATHER GOODS
611 5TH AVE, NEW YORK, NY
10022, United States

Hours

Reviews

2.5
10 reviews
5 stars
3
4 stars
1
3 stars
0
2 stars
0
1 star
6
  • LL
    L L
    Apr 18, 2025
    1.0
    I had a very disappointing experience at the Celine boutique inside Saks NYC. Last Saturday, I purchased a gift with the help of a sales associate named Anastasiia, and asked her to ship it directly to the recipient. She told me she would text me the tracking number once it was shipped. By Wednesday, I still hadn’t received any tracking info, so I called the store. Her colleague told me she was off that day, took down my number, and promised to pass on the message. I waited all Thursday morning with no response. That afternoon, I called the store four more times, but still couldn’t reach her. Again, a colleague said they would let her know—but as of today, I’ve still heard nothing. This level of service is completely unacceptable for a luxury brand. The lack of communication, follow-up, and basic professionalism is shocking. I’m extremely disappointed and frustrated. If Celine cannot provide even the most basic customer support, I seriously question its standards and commitment to its clients.
  • MV
    Matt Voor
    Feb 10, 2025
    5.0
    The inventory is conservative compared to standalone locations and Laney is knowledgeable, helpful, and friendly!
  • SS
    Silvana Saenz
    Nov 2, 2024
    5.0
    Amazing service
  • KL
    Karina Lask
    Sep 17, 2023
    1.0
    Sales person is obnoxious
  • AT
    Athena Tozzo
    Mar 4, 2023
    1.0
    Sales associates don’t tell you details about returning and exchanging. No one seems to know much about the products. Low stock and rude workers. I’d rather shop online

Frequently Asked Questions About CELINE NEW YORK SAKS FIFTH AVENUE LEATHER GOODS

What types of products does CELINE NEW YORK SAKS FIFTH AVENUE LEATHER GOODS offer?

The store offers luxury leather goods, ready-to-wear clothing, and perfumes for both women and men.

Where is CELINE NEW YORK SAKS FIFTH AVENUE LEATHER GOODS located?

It is located at 611 5TH AVE, New York, NY 10022, United States.