Business Details
About
Toy StoreToys
The LEGO® Store Staten Island in New York City brings creativity to life for kids and kids-at-heart! Visit our toy store to discover a huge selection of LEGO sets, minifigures and gifts, with extra help from our knowledgeable Brick Specialists. From LEGO Star Wars™ sets to LEGO sets for adults, we’ve got plenty of options for fans of all ages! Looking to get extra creative? Design your own personalized LEGO minifigures at the Build a Minifigure station, or check out the LEGO Pick a Brick wall to find all the pieces you need to bring your next idea to life. We’re always working on fun new activities to inspire creative play, so be sure to ask about what exciting LEGO events are coming soon to our store!
Details
- DeliveryNot available
- DebitAvailable
- Mobile paymentsAvailable
- Cash onlyNot available
Location
Hours
Reviews
4.5
290 reviews
5 stars
195
4 stars
60
3 stars
20
2 stars2
1 star
13
What are people saying?
AI-generated from recent customer reviews
Customer Service
The staff is frequently described as friendly, helpful, and knowledgeable, contributing to positive shopping experiences.
Store Size
Many customers noted that the store is small, which can lead to crowding, but still appreciated the selection available.
Product Availability
While the store has a good selection, some customers expressed disappointment over limited stock and the absence of certain items.
Family-Friendly
The store is seen as a great place for families, with activities for children and a welcoming atmosphere.
Mixed Experiences
While most feedback is positive, there are instances of unprofessional behavior from staff and issues with customer service.
- TTTeresa TsangJun 14, 20255.0I have had nothing but positive experiences at this location. I LOVE it here. Went in because my set had a missing piece and the replacement was going to take forever through the site. Unfortunately they did not have the piece available in the pick- your brick section. BUT this amazing staff member helped me look in the back and on the display pieces they have just to find the missing piece. AMAZING PEEPS at this location.
- DRD. RodAug 12, 20244.0Just nice. Friendly staff.
- ESErik SarcasmNov 11, 20214.0Limited selection compared to the mega stores in Manhattan, but friendly, helpful, and enthusiastic staff make up for that.
- KHKieran HalpinJul 23, 20183.0Ok but can be EXPENSIVE ! !
Frequently Asked Questions About The LEGO® Store Staten Island
How do I sign up for the LEGO VIP Program?
If you drop by one of our awesome LEGO® Stores, you can become a LEGO® VIP member right there and then. Just ask one of our Brick Specialists to sign you up and they’ll be happy to help. After you sign up in-store, you’ll receive a welcome email with instructions for completing your registration. After your registration is complete, you’ll receive an email with a link to your new digital card. LEGO VIP Points can be earned on purchases from LEGO stores and from our online shop.
How do I redeem my VIP Points?
Once you’ve earned points, visit your VIP account on LEGO.com where you can choose to redeem a voucher for either online or in-store shopping!
Do you price match other retailers?
We strive to offer fair and consistent pricing in our stores and online. We can’t price match, however, as Stores and the LEGO® Shop sometimes run different promotions and discounts. Happy shopping!
What do I do if my set is missing a piece or if I lost a piece?
You can visit our store to see if your missing piece is available to buy from Pick-A-Brick wall. Or, request a free replacement piece to be shipped straight to your door by visiting LEGO.com and navigating to 'Help' and then 'Replacement Parts'.
How much does it cost to visit at LEGO store?
All of our LEGO Stores are free to enter.
Can I buy individual bricks?
If you want to buy individual pieces to build something unique, check out our Pick-a-Brick wall! Each store has something different, and the bricks change all the time! We hope you’ll stop by soon to see what’s new!
The set I want is out of stock, when will you have more?
While we don’t have an exact date for when sets will be available again, you can search for a set at LEGO.com and sign up for in-stock notification emails to be one of the first to know!
How do I check if the set I want is in stock at your store?
Visit LEGO.com, search for the set you want, and on the product page click ‘Check Store Stock’ to see if this item is available at our store! Or, give us a call and we’d be happy to help!
Do you sell Gift Cards?
Yes, we sell LEGO® Gift Cards! Just stop by and we'd be happy to help, or visit LEGO.com to buy an e-gift card! LEGO® Gift Cards can be given in any amount up to $500.
How do I find out how much a set, gift or toy costs?
Our prices are the same in stores and online, so visit LEGO.com and search for the item you want for more information!
Can I return a LEGO set I ordered online to a LEGO Store?
If the total value of the unopened set is under $200, you can return your unopened LEGO set to any of our LEGO Brand Retail stores with your original shipping confirmation email or receipt dated within 90 days, and we'll give you a full refund in form of store credit or a gift card. If your unopened set is over $200, simply return your unopened LEGO set to the address listed on your packing slip.
How can I sign up for the LEGO VIP Program at The LEGO® Store Staten Island?
You can sign up for the LEGO VIP Program by visiting The LEGO® Store Staten Island and asking a Brick Specialist to assist you. After signing up in-store, you'll receive a welcome email to complete your registration and a digital card to earn points on purchases.
How do I redeem my LEGO VIP Points?
Redeem your LEGO VIP Points by visiting your VIP account on LEGO.com where you can convert points into vouchers for use online or in-store at The LEGO® Store Staten Island.
Does The LEGO® Store Staten Island price match other retailers?
No, the store does not price match other retailers because store and online promotions may vary. Pricing is kept fair and consistent in-store and online.
What should I do if my LEGO set is missing a piece or I lost one?
Visit The LEGO® Store Staten Island to check the Pick-A-Brick wall for individual pieces or request a free replacement online at LEGO.com under 'Help' and 'Replacement Parts'.
Is there a cost to enter The LEGO® Store Staten Island?
All LEGO Stores, including the Staten Island location, are free to enter so you can browse and explore at no charge.
Can I buy individual LEGO bricks at The LEGO® Store Staten Island?
Yes, you can purchase individual bricks from the Pick-a-Brick wall. It changes frequently with new pieces available, so visit the store to see what's currently offered.
What are the opening hours of The LEGO® Store Staten Island?
The store is open Monday through Saturday from 10:00 AM to 8:00 PM, and on Sunday from 11:00 AM to 6:00 PM, with some holiday exceptions.
What payment options are accepted at The LEGO® Store Staten Island?
The store accepts several payment methods including Android Pay, Apple Pay, cash, Mastercard, and Visa for convenient checkout.
Are there accessible entrances and parking available at The LEGO® Store Staten Island?
Yes, the store has wheelchair accessible entrances and parking to accommodate all customers.
What nearby places can I visit when shopping at The LEGO® Store Staten Island?
Nearby places include Solstice Sunglasses for eyewear and fashion, Applebee’s for casual dining, and Cellaxs Phone Repair if you need mobile device service during your shopping trip.
How might nearby mobile phone stores help me during my visit to The LEGO® Store Staten Island?
If you need mobile phone accessories, repairs, or services while visiting, nearby stores like T-Mobile, Metro by T-Mobile, and Victra — Verizon Authorized Retailer can assist you conveniently within the same area.
What dining options are available near The LEGO® Store Staten Island?
You can enjoy meals or snacks at nearby restaurants such as Taco Bell for fast food, Crepes Du Nord for French cuisine, or Classic Deli Bagels for a quick bite before or after shopping for LEGO products.