Prada New York Woodbury

3.7
239 reviews

About

Women's Clothing StoreMen's Clothing StoreShoe StoreLeather Goods StoreSunglasses StoreFashion Accessories StoreCosmetics StoreLingerie Store
Since 1913 Prada has been synonymous with cutting-edge style. His intellectual universe unites concept, structure and image, through codes that go beyond trends. His fashion transcends the product: it is the translation of the conceptual into a universe that becomes a point of reference for those who love to experiment, challenging conventions.

Location

Prada New York Woodbury
812, Adirondack Way, Central Valley, NY
10917, United States

Hours

Reviews

3.7
239 reviews
5 stars
114
4 stars
40
3 stars
25
2 stars
9
1 star
51

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, including rude staff, long wait times, and unhelpful management.

Store Experience

Customers reported frustrating experiences with long lines and inefficient entry processes, often waiting outside despite low customer traffic inside.

Product Quality

Several customers expressed disappointment with product quality, citing issues with durability and misleading information about items.

Staff Attitude

While some staff were praised for their helpfulness, many reviews noted unprofessional behavior and a lack of engagement from employees.

Selection and Pricing

The store was noted for having a limited selection and inconsistent pricing, with some customers feeling that the value did not match the luxury brand's reputation.
  • AZ
    Andrew Zerquera
    3 days ago
    1.0
    Waited in line for over an hour during the weekday for subpar discounts. Would rather pay full price at their regular retail locations. Not worth it whatsoever
  • CB
    C B
    4 days ago
    5.0
    Great, personal customer service, Mikie helped me with patience to choose an evening bag..even it was almost closing time….thanks!
  • LP
    Lisa Prudhomme
    Oct 23, 2025
    1.0
    Bad customer service. Due to a incompetent staff working there, it took me two years to get a refund, I don’t recommend this company when it comes to the customer service unless you are neglected. Not even a reward or something to do this right?
  • ZS
    Zach Schaffhausen
    Sep 30, 2025
    1.0
    Literally no one inside. People have to wait outside (I’m the only one) to be guided by a guide… they lost a customer right there lol
  • MS
    Michelle Shim
    Aug 19, 2025
    1.0
    I usually don’t write reviews, but I felt compelled to this time. I paid extra for two-day delivery, yet the store never informed me that the package would require a signature with no option to waive or pre-sign. Since I work from 9:00 am to 5:00 pm, this caused major inconvenience. Had they disclosed this requirement at checkout—especially after charging $35 in additional shipping fees—I would have asked them not to apply it. I’ve been trying to contact the store since 9:00 am, but no one has answered the phone. This business is dishonest. Avoid this store—they have no integrity, no customer service, and provide no reliable contact information (no phone number, website, or email).

Frequently Asked Questions About Prada New York Woodbury

Where is Prada New York Woodbury located?

Prada New York Woodbury is located at 812, Adirondack Way, Suite 812, Central Valley, NY 10917, United States.

What are the store hours for Prada New York Woodbury?

Prada New York Woodbury is open every day from 10:00 AM to 9:00 PM.