Since 1913 Prada has been synonymous with cutting-edge style. His intellectual universe unites concept, structure and image, through codes that go beyond trends. His fashion transcends the product: it is the translation of the conceptual into a universe that becomes a point of reference for those who love to experiment, challenging conventions.
Numerous reviews highlighted poor customer service, including rude staff, long wait times, and unhelpful management.
Store Experience
Customers reported frustrating experiences with long lines and inefficient entry processes, often waiting outside despite low customer traffic inside.
Product Quality
Several customers expressed disappointment with product quality, citing issues with durability and misleading information about items.
Staff Attitude
While some staff were praised for their helpfulness, many reviews noted unprofessional behavior and a lack of engagement from employees.
Selection and Pricing
The store was noted for having a limited selection and inconsistent pricing, with some customers feeling that the value did not match the luxury brand's reputation.
AZ
Andrew Zerquera
3 days ago
1.0
Waited in line for over an hour during the weekday for subpar discounts. Would rather pay full price at their regular retail locations. Not worth it whatsoever
CB
C B
4 days ago
5.0
Great, personal customer service, Mikie helped me with patience to choose an evening bag..even it was almost closing time….thanks!
LP
Lisa Prudhomme
Oct 23, 2025
1.0
Bad customer service. Due to a incompetent staff working there, it took me two years to get a refund, I don’t recommend this company when it comes to the customer service unless you are neglected. Not even a reward or something to do this right?
ZS
Zach Schaffhausen
Sep 30, 2025
1.0
Literally no one inside. People have to wait outside (I’m the only one) to be guided by a guide… they lost a customer right there lol
MS
Michelle Shim
Aug 19, 2025
1.0
I usually don’t write reviews, but I felt compelled to this time. I paid extra for two-day delivery, yet the store never informed me that the package would require a signature with no option to waive or pre-sign. Since I work from 9:00 am to 5:00 pm, this caused major inconvenience. Had they disclosed this requirement at checkout—especially after charging $35 in additional shipping fees—I would have asked them not to apply it. I’ve been trying to contact the store since 9:00 am, but no one has answered the phone. This business is dishonest. Avoid this store—they have no integrity, no customer service, and provide no reliable contact information (no phone number, website, or email).
Frequently Asked Questions About Prada New York Woodbury
Where is Prada New York Woodbury located?
Prada New York Woodbury is located at 812, Adirondack Way, Suite 812, Central Valley, NY 10917, United States.
What are the store hours for Prada New York Woodbury?
Prada New York Woodbury is open every day from 10:00 AM to 9:00 PM.
What products can I find at Prada New York Woodbury?
You can find a wide range of products including women's and men's clothing, shoes, handbags, leather goods, sunglasses, beauty products, denim, lingerie, and various fashion accessories.
Does Prada New York Woodbury offer in-store pickup?
Yes, Prada New York Woodbury offers in-store pickup for their products.
How can I contact Prada New York Woodbury for inquiries?
You can contact Prada New York Woodbury by phone at +1 845-928-3706 or by email at grp_usa_shop_woodbury@prada.com.
Are there any popular luxury boutiques near Prada New York Woodbury?
Yes, boutiques like Céline and Gucci - Woodbury Common Premium Outlets are nearby, perfect for exploring more luxury fashion options before or after your visit to Prada.
Can I find other fashion and clothing stores near Prada New York Woodbury?
Nearby, you can also visit MAXSTUDIO.COM, Brunello Cucinelli, Isabel Marant, and Polo Ralph Lauren for more clothing and fashion accessories.
What beauty and cosmetics stores are close to Prada New York Woodbury?
The Cosmetics Company Store is located nearby, offering a variety of cosmetic and beauty supplies to complement your shopping experience.
Are there other shoe and fashion accessory stores near Prada New York Woodbury?
Yes, stores like UGG Woodbury and Tag Heuer Outlet are close by, providing excellent options for shoes and fashion accessories.
Does Prada New York Woodbury have an online presence for more information?
Yes, you can find Prada's official pages on Facebook (https://www.facebook.com/Prada/), TikTok (http://tiktok.com/@prada), YouTube (https://www.youtube.com/prada), Instagram (@prada), and Twitter (@prada).