Business Details
About
Watch Store
Reeds Jewelers of Niagara Falls is proud to be part of the worldwide network of Official Rolex Retailers, allowed to sell and maintain Rolex Watches.
Location
Hours
Reviews
4.8
456 reviews
5 stars
432
4 stars1
3 stars1
2 stars5
1 star
17
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the knowledgeable, friendly, and attentive staff, highlighting specific associates like Gabe, Jennifer, and Ashley for their exceptional service.
Product Quality
The quality and selection of jewelry and watches received high marks, with many customers expressing satisfaction with their purchases and custom designs.
Welcoming Atmosphere
Reviewers noted the warm and inviting environment of the store, often mentioning complimentary beverages and a comfortable shopping experience.
Expertise and Guidance
Customers appreciated the staff's expertise in helping them choose the right pieces, with many feeling well-informed and supported throughout their purchasing journey.
Repeat Business
Many customers indicated they would return for future purchases, citing positive experiences and strong relationships with the staff.
- DPDawn Pukajlo5 days ago1.0I splurged in January and bought a pair of diamond earrings here. Recently I cleaned them by soaking them in alcohol. I also soaked a pair of sapphire earrings that I bought from them a very long time ago when the mall was still opened. I just took the container out in my new diamond earrings were green. The sapphire earrings were still fine. So with these gold plated? Are they real diamonds even? I am starting to question it.
- JFJeanette Fulton6 days ago5.0I went shopping at Reeds jewelers looking to get a new ring setting for my original diamonds and they did a beautiful job. I would highly recommend Jennifer she was extremely helpful and her knowledge with this type of work made all the difference! I also have worked with Michael F. Who is very friendly and helpful as well.
- JGJoshua GuayNov 14, 20255.0I have been looking for a special piece to celebrate a special occasion for myself. I asked and Ali delivered. Reed’s staff are incredibly professional and polite. You’ve got a repeat customer for life. Thank you again!
- KRKaren RusinOct 21, 20255.0Gabriel was our sales person. Very knowledgeable, patient and conscientious with follow through
- ARAlan RodriguezOct 18, 20255.0Bought an engagement ring for my fiance. The service was great! Gabriel did a great job and is very knowledgeable and professional
Frequently Asked Questions About Reeds Jewelers / Jenss Decor
What types of pickup and delivery services does Reeds Jewelers / Jenss Decor offer?
Reeds Jewelers / Jenss Decor offers in-store pickup, curbside pickup, delivery, and same-day delivery services.
Which luxury watch brands are available at Reeds Jewelers / Jenss Decor?
They carry brands including Rolex, Tudor, Tag Heuer, Gucci, John Hardy, Roberto Coin, Lagos, and David Yurman.
What are the store hours for Reeds Jewelers / Jenss Decor?
The store is open Monday through Friday from 11:00 AM to 6:00 PM, Saturday from 10:00 AM to 5:00 PM, and is closed on Sundays.
Where is Reeds Jewelers / Jenss Decor located?
The store is located at 4001 Maple Road, Amherst, NY 14226, USA.
Is Reeds Jewelers an official Rolex retailer?
Yes, Reeds Jewelers of Niagara Falls is part of the worldwide network of Official Rolex Retailers authorized to sell and maintain Rolex watches.
How can I contact Reeds Jewelers / Jenss Decor for customer service?
You can reach their customer service by email at customerservice@REEDSJewelersonline.com or by phone at +1 716-837-3934.
What languages are spoken at Reeds Jewelers / Jenss Decor?
The staff at Reeds Jewelers / Jenss Decor speak English.
Which nearby jewelry stores could I visit along with Reeds Jewelers?
Nearby jewelry stores include Embrace The Difference Jewelry and Pandora Jewelry, both offering additional shopping options for jewelry lovers.
What dining options are available near Reeds Jewelers / Jenss Decor?
Nearby dining options include Scotch 'N Sirloin steakhouse, IHOP for breakfast and brunch, Red Lobster for seafood, and Wendy's for fast food and burgers.
Are there any healthcare providers close to Reeds Jewelers / Jenss Decor?
Yes, several healthcare providers are nearby including Buffalo Sinus Center, Buffalo General Dentistry, and various counseling and mental health services such as Sandy Leinweber Nurse Practitioner in Psychiatry and Trauma Institute and Child Trauma Institute.