Business Details
About
Clothing StoreMen's Clothing StoreWomen's Clothing StoreChildren's Clothing StoreWork Clothes Store
The Carhartt Store in Crossgates Mall is situated in Albany, NY, at the junction of I-87 and I-90, the busiest section of the New York State Thruway. Since the late 18th Century, Albany has made a name for itself as a center of trade and transportation, and was home to some of the earliest railway systems in the world.
That’s why you’ll see a few subtle nods to the railroad industry when you step through the doors at the Carhartt Store. Opened in April 2012, we cater to the hardworking men and women of the Capital District, while also building brand awareness with the locals. We strive to uphold the beliefs and values of a company that began back in 1889. WE ARE Keepers of the Carhartt Legacy.
Details
- DeliveryNot available
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
4.5
402 reviews
5 stars
300
4 stars
60
3 stars
16
2 stars
12
1 star
14
What are people saying?
AI-generated from recent customer reviews
Customer Service
Staff members are consistently described as friendly, helpful, and knowledgeable, contributing to a positive shopping experience.
Store Cleanliness
The store is generally reported as clean and organized, enhancing the overall shopping experience.
Product Availability
Some customers noted limited inventory, particularly for larger sizes and specific categories, suggesting a need for improved stock.
Staff Recognition
Several employees, particularly Frank, Gabbie, and Catherine, received multiple commendations for their exceptional service.
Overall Experience
Many customers expressed high satisfaction with their shopping experiences, often highlighting the helpfulness of the staff.
- LPLauren Pecylak2 days ago5.0Franks always helpful and friendly!! Our go to store.
- JDJoe D5 days ago5.0Awesome service from Frank and Elizabeth
- DSDavid SearsNov 15, 20255.0Friendly staff and a nice inventory of everything Carhartt.
- RRRichard RubyNov 14, 20255.0Victoria and Collin were very helpful and informative . They were a pleasure to deal with thank you for having nice people work here
- MPMaria PapliNov 12, 20255.0My fiancé and I both replaced out a big part of our seasonal work wardrobe at this shop and had an amazing experience! This will be our new go to for our whole team. Thank you all! Maria Chief Growth Officer I Know A Guy Saratoga
Frequently Asked Questions About Carhartt - Crossgates
What are the operating hours of Carhartt - Crossgates throughout the week?
Carhartt - Crossgates is open from 10:00 AM to 8:00 PM Monday through Thursday, 10:00 AM to 9:00 PM on Friday and Saturday, and 11:00 AM to 6:00 PM on Sunday.
Is Carhartt - Crossgates open on major holidays?
The store is closed on Thanksgiving (November 27, 2025), Christmas (December 25, 2025), and New Year's Day (January 1, 2026).
What types of products can I find at Carhartt - Crossgates?
You can find work clothes, men's, women's, and kids' clothing, flame resistant clothing, outerwear, footwear, big and tall clothing, and high visibility clothing.
Which payment methods are accepted at Carhartt - Crossgates?
They accept American Express, Android Pay, Apple Pay, Cash, Check, Contactless Payment, Discover, MasterCard, Samsung Pay, and Visa.
Does Carhartt - Crossgates offer delivery or curbside pickup services?
No, the store does not offer delivery or curbside pickup services.
Is Carhartt - Crossgates accessible for customers using wheelchairs?
Yes, the store has a wheelchair accessible entrance to accommodate customers with mobility needs.
What is the contact information for Carhartt - Crossgates?
You can contact the store by phone at +1 518-213-4243 or email at crossgates@carhartt.com.
Are there any entertainment options near Carhartt - Crossgates?
Yes, nearby you can visit Crossgates Regal Cinemas for movies and 5 Wits Albany for amusement and interactive entertainment.
Where can I find places to eat after shopping at Carhartt - Crossgates?
Nearby dining options include Johnny Rockets for burgers and sandwiches, and World of Beer for a pub atmosphere.
What nearby stores complement the Carhartt shopping experience at Crossgates Mall?
Adjacent stores such as T-Shirt Spot and Custom teez offer women's clothing and custom screen printing, while DICK'S Sporting Goods and Pro Image Sports offer sporting gear and apparel.