Many customers praised the exceptional service provided by various sales associates, highlighting their friendliness, knowledge, and willingness to assist.
Product Availability
Several reviews noted the difficulty in obtaining specific Rolex models, with some customers expressing frustration over limited stock and long wait times.
Store Atmosphere
The boutique's luxurious environment and welcoming atmosphere were frequently mentioned, contributing to a positive shopping experience.
Sales Experience
Customers appreciated the personalized and attentive sales approach, with many associates taking the time to understand customer preferences and provide tailored recommendations.
Mixed Experiences
While many reviews were positive, some customers reported negative interactions, feeling dismissed or treated poorly based on their appearance.
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Young Yim
1 day ago
5.0
Love this Rolex Boutique. I travel into Vegas often for work and fun. I stopped by this Boutique by happenstance and met my AD Roxanne who helped me buy a beautiful datejust for my father’s retirement. After delivery my father brought his watch in to get it adjusted to his wrist and he mentioned the team was super helpful and kind (it’s his first Rolex). I kept in touch with Roxanne and put a steel black Submariner Date on my wishlist. She remembered and contacted me when it became available and now I’m a very happy owner of a Submariner Date! World class service and team.
AF
Antonio Fellino
4 days ago
5.0
Such great service today from the team at Rolex Bellagio. Mike was a legend and the lady from Serbia (apologies I don’t remember your name) was so lovely! I’ve been searching for a James Cameron for years as I live in different countries always difficult to be on a wish list.
Thankfully Lady Luck was on my side in Vegas and the team had a JC they could sell. Super happy! Massive thank you for the awesome service and care 🙏🏻🙏🏻
NH
Nico Hu
Nov 16, 2025
5.0
I always visit Mike at the Rolex Boutique in the Bellagio whenever I’m in Vegas. He is incredibly kind, professional, and takes such good care of my family every time. Mike is always attentive and makes the whole experience feel special.
He even helped me get my dream watch — something that definitely isn’t easy. If you’re looking for someone you can truly trust, be patient and trust Mike. He will make things happen. Highly recommend him!
ID
Isaac Deeme
Nov 13, 2025
5.0
5+++ stars. I have to say that this Boutique is truly special. Just how nice they are… it’s uncommon and so refreshing. They greet you with a smile, remember you, and they really want to show you the watches… like they’re really excited that you’re interested. I’ve visited this boutique multiple times, over multiple years… and every time I visit… I get a warm welcome and they let me try watches on. I was lucky enough to get my first Rolex at this boutique a few weeks back. Hopefully not my last. Mike was awesome. Whether you’re ready to purchase, or just interested in learning about Rolex, definitely stop by. You won’t regret it!!
SS
Stephen Staton
Nov 13, 2025
5.0
stopped by several Rolex dealers while in town, and Mike at the Bellagio location was by far the most pleasant and professional to work with. I completely understand that inventory is tight and demand is high, but Mike treated me with genuine respect and kindness — something that really stood out. He made the whole experience enjoyable and stress-free. If you’re looking for someone who knows his stuff and treats customers right, ask for Mike. Highly recommend!