Scrubs & Beyond

4.2
172 reviews

About

Uniform StoreClothing StoreWork Clothes StoreMen's Clothing StoreMedical Supply StoreWomen's Clothing Store
Visit your Scrubs & Beyond store in Albuquerque, NM and enjoy top-notch service and a truly boutique atmosphere. Our Albuquerque associates are well-versed in understanding the unique needs of each caregiver, helping you find the right set of scrubs with the features you need to perform your best. With innovative options, from antimicrobial fabrics and well-placed pockets to a comprehensive selection of medical accessories and footwear, any medical professional can find everything you need while enjoying a superior shopping experience in Albuquerque.

Location

Scrubs & Beyond
5001 Montgomery Blvd NE, Albuquerque, NM
87109, United States

Hours

Reviews

4.2
172 reviews
5 stars
129
4 stars
6
3 stars
4
2 stars
5
1 star
28

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback indicates a significant inconsistency in customer service, with many customers reporting rude or unhelpful staff, while others praised specific employees for their exceptional service.

Product Selection

Customers appreciate the variety of scrubs available, but some expressed disappointment in the limited selection of certain sizes and styles.

Store Operations

Numerous reviews mention issues with store hours, including being closed during posted hours and difficulty reaching staff by phone.

Staff Training

There are complaints about the lack of staff training, leading to misinformation and poor customer interactions.

Positive Experiences

Despite the negative feedback, several customers highlighted positive experiences with specific employees who provided excellent assistance.
  • JH
    Julie Harris
    Nov 4, 2025
    1.0
    Went by during business hours. No one was there. Store was closed. Would advise calling to make sure they are open before driving there.
  • MR
    Mia R
    Oct 27, 2025
    1.0
    Ridiculous. I can’t make a return with tags attached and having the receipt. No one informed me of clearance not being able to be returned. Can’t even accommodate for not having that policy updated anywhere on the receipt. DONT SHOP HERE
  • AM
    Amanda Maratas
    Oct 2, 2025
    3.0
    Good selection of scrubs, but there was a sale ticket on the item I wanted to purchase and the lady behind the counter refused to honor the sale price that their staff didn’t remove from their sale on white cross the weekend prior. The lady was older with glasses and I had to ask for her to help me find an item a couple times. She told me other scrubs and beyonds carry other products (I understand that) and I had to still ASK her if she could look at my receipt to help me find the item (that they did have). She just grabbed my phone and walked to the counter to look up the item. The young mixed (I think!) girl helped her find the brand and was so kind about it. I’ve gone to many of these in different states and everyone is typically nice so it was frustrating to have poor customer service because I’ve been a customer for years.
  • JM
    Jade Mayes
    Sep 21, 2025
    5.0
    James provided great excellent customer service and made the experience personable and helped me.
  • LD
    Lynn Davis
    Aug 19, 2025
    1.0
    DO NOT DO BUSINESS WITH THIS COMPANY. THEY ARE SCAMMERS. I sent my employee in to purchase scrubs on 8/16/25 as we have done for many years. The store clerk claimed that the debit card did not go through and they wanted a credit card instead (which I refused to provide.) My employee left without the merchandise. Fast forward to today, since the debit card transaction DID GO THROUGH, we are trying to get a refund without success. We call and Faith says she will process the refund "right now" but does not do it. I have researched online and this is a pattern with this company: Say the debit card didn't go through, then pressure the customer for a credit card so you can charge them twice, then refuse to process the refund.

Frequently Asked Questions About Scrubs & Beyond

Will you be open on the holiday?

Yes! We will open with limited hours of operation and are happy to assist you. Our hours will be shortened to 4 p.m. on Christmas Eve and New Year’s Eve. We will also be closed on Christmas Day to spend some time with our families and enjoy the holiday. We will be open normal hours on New Year’s Day. See you then!

What are the regular operating hours for Scrubs & Beyond in Albuquerque?

Scrubs & Beyond is open Monday through Saturday from 10:00 AM to 6:00 PM, and Sunday from 11:00 AM to 5:00 PM.