Feedback on customer service is mixed; while some customers praised the helpfulness and professionalism of staff, others reported rude interactions and poor handling of complaints.
Quality of Arrangements
Many customers appreciated the beauty and freshness of the floral arrangements, but there were several complaints about arrangements not matching online photos and receiving wilted flowers.
Timeliness
Most reviews highlighted prompt delivery, with many customers receiving their orders on time or even earlier than expected.
Website Experience
Customers found the online ordering process easy and efficient, contributing to a positive overall experience.
Repeat Business
Several customers expressed loyalty to People's Flowers, indicating they would continue to use their services despite some negative experiences.
KM
Kelly Montgomery
Oct 30, 2025
5.0
This place was absolutely amazing! They really showed great customer service and made my business feel appreciated. 100% recommend for occasion. Stephanie was the greatest!!
LH
Le Hua
Oct 30, 2025
5.0
Just wanted to thank you “Christine” for our beautiful funeral arrangement! We live out of state and it’s difficult to find a trusted flower shop. I would definitely order from People’s Flower again!!!
CG
Carmen Gumbs
Oct 29, 2025
1.0
I was the recipient of a floral bouquet from a friend. The bouquet arrived looking as if an amateur arranged it. The flowers appeared to have been thrown into the vase with no design or thought. Delayed calling Peoples due to recovery. When I did call expressing my concern for the flower arrangement not being up to par, I specifically advised NOT TO CALL the SENDER or let them know what happened because I did not want them to feel bad and I DID NOT want a replacement. I advised I had not told the SENDER what happened. Next, I receive a text from the SENDER blindsided because of a call from Peoples and; of course, feeling bad. And, a replacement was coming. I felt so bad and advised them to tell Peoples not to send the replacement. I stated if anything she should get the flowers. Of course, the door bell rings and a replacement bouquet was trying to be delivered. So upset, I refused them and warned them NOT TO BOTHER THE SENDER again. I recalled Peoples angry at their antics and advised the SENDER deserves a refund. I've had past problems with bouquets I have purchased from Peoples, in general, that were not up to par or looking like what I ordered. Yes, it is known they are allowed to substitute flowers for similar bouquets. But Peoples falls short, very short of you getting what you paid for. And customers don't want to say anything to avoid hurt feelings. I am done !! Thank you Peoples - FOR NOTHING!
Received a reply from Peoples and a promise to resolve the incident. I am thankful they understood my concerns and offered to correct it.
JH
Jaeson Herrera
Oct 3, 2025
1.0
Horrible experience, stay away just called them to get a delivery and the lady (hung up on me) and had a horrible attitude, if you don't like your job then you should quit Karen. I hope you have a better day. Customer service is everything in a business. 😁✌️
KJ
Konrad Juengling
Sep 20, 2025
2.0
This would have been a beautiful arrangement, but the flowers the florist selected were wilted when delivered. Petals had started falling off within two days of delivery. Its unfortunate expiring flowers were used for a condolence bouquet.
Attached picture is from 1.5 days after delivery.
Frequently Asked Questions About Peoples Flower Shops Main Location
Do you do same-day delivery?
We do! Order before the day's cutoff time for same-day delivery of flowers and gifts.
What types of flowers and gifts does Peoples Flower Shops Main Location offer?
Peoples Flower Shops Main Location offers the freshest quality flowers arranged by professional designers, along with a variety of gifts.
Do you provide same-day delivery for flowers and gifts?
Yes, same-day delivery is available if you order before the cutoff time on the same day.
What are the store hours for Peoples Flower Shops Main Location?
The store is open Monday through Saturday from 8:00 AM to 5:30 PM and Sunday from 10:00 AM to 4:00 PM.
Where is Peoples Flower Shops Main Location located?
The shop is located at 3520 Candelaria Rd. NE, Albuquerque, NM 87107, USA.
Does Peoples Flower Shops Main Location offer curbside pickup or in-store pickup?
Yes, both curbside pickup and in-store pickup options are available for customers.
Which payment methods are accepted at Peoples Flower Shops Main Location?
They accept American Express, Android Pay, Apple Pay, Cash, Check, Discover, Mastercard, Travelers Check, and Visa.
Is Peoples Flower Shops Main Location wheelchair accessible?
Yes, the location has wheelchair accessible entrance, parking, and supports onsite shopping and curbside pickup.
What nearby dining options are available near Peoples Flower Shops Main Location?
Wienerschnitzel at 2929 Carlisle Boulevard, NE, a fast food and hot dog restaurant, is nearby for quick meals before or after your visit.
Are there any health and wellness services near Peoples Flower Shops Main Location?
Yes, nearby wellness centers include Head to Toe Massage, Muscle Surfing - Albuquerque Massage, Reverie Salon & Day Spa, and Vibrance Beauty Lounge.
What banking services are accessible near Peoples Flower Shops Main Location?
Customers have convenient access to multiple banks nearby, including Bank of America, Bank of America ATM, BBVA Bank, PNC Bank, and State Employees Credit Union.