S.O.S. Stove & Fireplace was established in 1979. Through the years, the stores' growth has demanded larger showroom space. The perfect location was found in Port Murray. Just four miles outside of Hackettstown, adjacent to the beautiful Musconetcong
If you want indoor fireplace equipment this is the place. Mercedes was very nice, pleasent to speak with. Nice to go to a store that is not all about Amazon.
GG
Greg
Oct 9, 2023
1.0
Went in the store with the intent to purchase a stove and schedule an install that day. The lady in the store said I needes to email for more information. The email responded within an hour but then I asked couple questions and it's been over a week no response. If you value customer service this is not the place for you. I can only imagine it would have gotten worse once they make the sale.
PC
Paul Culcasi
Dec 20, 2021
1.0
Purchased a brand new Jotul Carabasset with a full warranty. The secondary air intake to the baffle at top of the firebox does not function. Numerous calls to SOS and they state they can not honor the warranty since I live in PA. Did not inform me of this prior to purchase. I have sent their repairman videos of the stove not working properly. They also claim that contacting Jotul on my behalf is all they can do. Legal recourse for breach of warranty has unfortunately become my only course of action.