Goodwill - Cornelius

4.2
447 reviews
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Business Details

19710 Kunkleman Dr., Cornelius, NC
28031, United States
(704) 987-1921
https://goodwillsp.org/shop/retail-stores/cornelius/
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About

Thrift StoreDonations CenterGoodwill Industries of Southern Piedmont
At Goodwill, we sell gently used merchandise and use the proceeds to help people in our community launch new careers. When you support Goodwill, you're helping create a brighter future for all.

Location

Goodwill - Cornelius
19710 Kunkleman Dr., Cornelius, NC
28031, United States

Hours

Reviews

4.2
447 reviews
5 stars
248
4 stars
97
3 stars
51
2 stars
24
1 star
27

What are people saying?

AI-generated from recent customer reviews

Customer Service

While many customers praised the friendly and helpful staff, there were multiple complaints about rude behavior from management and some employees.

Store Organization

Customers expressed frustration over clothing being organized by color instead of size, making it difficult to shop effectively.

Checkout Experience

Several reviews highlighted long lines and inefficient checkout processes, leading to customer dissatisfaction.

Crowded Environment

The store is often reported as crowded, which can make shopping uncomfortable and overwhelming for customers.

Pricing Concerns

Some customers noted that prices have increased and certain items felt overpriced compared to retail.
  • SP
    Serena Pratt
    6 days ago
    5.0
    Well organized and clean. Really enjoyed shopping
  • NP
    Nicole Palma
    Jan 8, 2026
    3.0
    I really feel for the employees — they deserve more days off and higher pay. The level of consumerism here is honestly wild to experience firsthand. From the crowds waiting outside before the doors even open, to the stampede the moment they do (not even giving employees space to move aside), it’s a lot. People hover over bins, ask for items to be placed near them, stand directly in the way of employees just trying to do their jobs, and aggressively pounce on clothing as it’s rolled out on racks. There are some good finds, but it really makes you wonder… is it worth it?
  • JD
    Johnathan Dunn
    Jan 6, 2026
    3.0
    Pretty small and the clothes are separated by color, not size. I suggest sorting by size.
  • MQ
    Maggie Quinn
    Jan 1, 2026
    3.0
    I generally love thrift stores but this one didn't do it for me. I can usually find some good things if I look ling enough, but most clothing here was low quality and synthetic. It is organized by type and color but not size. I found one plain 100% cotton sweatshirt and one 100% cotton turtleneck, a small probably leather bag, but that was about it. No finds in the housewares and art sections. It could have just been picked over the week after Christmas. The prices were fine, not amazing. It was pretty clean and well staffed.
  • TC
    Terry Cuba
    Dec 29, 2025
    2.0
    I just dropped off a 50 inch tv I have been wanting to donate for sometime. When I got it out of my car, I went lean up against the back door for the young man that was working in the back and he said you can't enter here and pushed me. I had no intention of entering the door, I was trying to help him by putting it close to entrance for him. He could have ask to please do not enter the building, which I had no intent of doing he did not have to push me. I understand he was busy, but don't be rude and physically push people out of the way. I will be taking my donations else wear from now on
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Frequently Asked Questions About Goodwill - Cornelius

What is the mission of Goodwill - Cornelius?

Goodwill - Cornelius sells gently used merchandise and uses the proceeds to help people in the community launch new careers, creating a brighter future for all.

What are the store hours for Goodwill - Cornelius?

The store is open Monday, Wednesday, Thursday, Friday, and Saturday from 10:00 AM to 9:00 PM; Tuesday from 9:00 AM to 9:00 PM; and Sunday from 10:00 AM to 7:00 PM.