Business Details
About
Camera StoreCameras & FilmVideo Equipment and ServicesPhoto Lab
Family-owned and operated for over 100 years, National Camera Exchange provides expert customer service along with the largest selection of photo and video products in the Midwest. Whether you are an amateur or a professional photographer, you can count on the experienced staff at National Camera Exchange to provide unparalleled, personalized service and educational opportunities to help you capture, create, and inspire.
Details
- DeliveryNot available
- Cash onlyNot available
- Curbside pickupAvailable
- Wheelchair accessible restroomAvailable
Location
National Camera Exchange
9300 Olson Memorial Highway, Golden Valley, MN
55427, United States
Hours
Reviews
4.6
744 reviews
5 stars
606
4 stars
78
3 stars
19
2 stars
15
1 star
26
What are people saying?
AI-generated from recent customer reviews
Customer Service
Staff are consistently described as friendly, knowledgeable, and patient, providing excellent support and guidance to customers.
Product Knowledge
Employees demonstrate a high level of expertise in photography and camera equipment, helping customers make informed decisions.
Store Experience
Customers appreciate the welcoming atmosphere and the ability to try out gear in person, enhancing the shopping experience.
Pricing Concerns
Some customers noted that while prices on new gear can be high, used equipment is often fairly priced, though trade-in offers may vary.
Mixed Reviews on Returns
There are complaints regarding return policies and restocking fees, with some customers feeling misled about the terms.
- SMSydney MadrenDec 29, 20255.0Hussain fixed my lens so quickly and was so knowledgeable! Had such a great experience with him. Will be asking for him for future support.
- EBElena BuiDec 28, 20255.0I’ve been a customer at National Camera Exchange for years, and recently spoke with Hussain about a Fujifilm camera. Even though I wasn’t buying yet, he walked me through the waitlist, pricing, and shipping, and answered every question clearly. What really stood out is that he actually remembered details from our past conversations and followed up thoughtfully. He clearly knows cameras, cares about the gear, and is genuinely passionate about photography—which makes his advice really useful! If you call or stop in, I’d definitely recommend working with Hussain!
- ICIan ChristainsonDec 28, 20255.0I very much appreciate the experience I had. Bought a camera from Target. Wanted a better lens. They handed me one that basically perfectly fit my criteria, once I got home and I did my research. Both staff members got that I was on a budget and pointed me towards what will make me happy. I was ready to return the body to target and buy a used one. But I was more or less told to stick with what I got. I did some online shopping around and I got that old macro for a downright deal. You have all of my future business. I'm just happy to see a specialty store doing well. More so than anything.
- CHChad HoytDec 19, 20255.0Very helpful staff. I ordered a camera lens for my wife for a gift. I not knowing anything about cameras was walked through the whole process and assured that the lens I received was the one she had been dreaming about for a while. Would really like to thank Jen as she helped me with the ordering (it got here very fast). I will definitely be doing business with them in the future as they are helpful and professional.
- JJJenDec 8, 20255.0If I could give a million gold stars, I absolutely would! TLDR: Amazing local camera shop with knowledgeable, patient staff. Zero pressure, great service, and the best place to actually try gear before buying. National Camera Exchange is one of those rare places where you walk in once and immediately wonder why you ever shopped anywhere else. It is a true local institution for photographers, whether you are brand new, seasoned, or firmly in the “I only know Auto mode” category, which was me at one point. Their mission is all about helping people capture and create meaningful images, and their staff truly embody that mission. Every visit, I’m met with friendly, knowledgeable people who actually listen, take their time, and genuinely want to match you with the right gear. No pressure, no upselling, no hint of frustration. Just good humans who care about what they do. A special shout-out to John, who helped me buy my very first camera in 2023. I walked in with zero experience and a long list of needs, and he guided me to the perfect fit. Zero regrets. I still love that camera. And then there is Hussain A., who deserves at least a zillion gold stars. He patiently worked with me through what felt like 20 different full-frame and crop options, helped me sort out my must-haves versus nice-to-haves, respected my budget, and made sure I found the camera that felt right in my hands. This was incredibly important for me because of some physical limitations. He truly went above and beyond! In a world where everything is moving online, there is nothing like being able to try gear in person with people who know what they are talking about. I have never waited more than a few minutes for help, and most of the staff have been there for years, which tells you everything you need to know. If you are thinking about buying a camera, just go to National Camera Exchange. Support a local shop, get real guidance, and walk out with gear that actually fits you. Why shop anywhere else?
Frequently Asked Questions About National Camera Exchange
What types of products does National Camera Exchange offer?
National Camera Exchange offers a wide selection of photo and video products including digital cameras, mirrorless and DSLR cameras, lenses, drones, camera accessories, film and darkroom supplies, and more.
Which camera brands are available at National Camera Exchange?
They carry major brands like Sony, Olympus & OM System, Nikon, Canon, Fujifilm, Leica, Hasselblad, DJI, and many others.
What services does National Camera Exchange provide?
They offer services such as buying and selling used gear, educational classes, cleaning and repairs, custom photofinishing, archiving and scanning, video transfers, and film processing.
What are the store hours for National Camera Exchange?
The store is open Monday through Saturday from 10:00 AM to 5:00 PM, and on Sunday from 12:00 PM to 4:00 PM. They are closed on major holidays like Thanksgiving, Christmas, and New Year's Day.
How can I contact National Camera Exchange?
You can reach them by phone at +1 763-546-6831 or via email at sales@natcam.com.
Where is National Camera Exchange located?
It is located at 9300 Olson Memorial Highway, Golden Valley, MN 55427, United States.
What payment methods are accepted at National Camera Exchange?
They accept American Express, Cash, Check, Discover, MasterCard, and Visa.
Are there any nearby places of interest close to National Camera Exchange?
Yes, nearby places include The Home Depot for home and gardening needs, J-HAP which is a charity organization, and Cornerstone Creek, a local accommodation and historical building.
How can nearby places like The Home Depot complement a visit to National Camera Exchange?
After purchasing camera gear at National Camera Exchange, you might visit The Home Depot nearby for supplies if you're setting up a photo studio or home project requiring hardware and gardening tools.
Are there community services near National Camera Exchange?
Yes, organizations like J-HAP and Headwaters Relief Organization are nearby and offer community support, which could be of interest if you are involved in local charity or social services.