Polo Ralph Lauren Factory Store

4.4
321 reviews

About

Clothing StoreOutlet StoreMen's Clothing StoreWomen's Clothing StoreChildren's Clothing Store
Shop the Polo Ralph Lauren Factory Store for timeless styles and new arrivals for men, women, and kids. Featuring Polo shirts and fine leather goods, discover the latest assortment of high-quality pieces from a lifestyle brand grounded in comfort and authenticity.

Details

  • DeliveryNot available
  • DebitAvailable
  • Mobile paymentsAvailable
  • Cash onlyNot available

Location

Polo Ralph Lauren Factory Store
3945 Eagan Outlets Parkway, Eagan, MN
55122, United States

Hours

Reviews

4.4
321 reviews
5 stars
206
4 stars
74
3 stars
20
2 stars
7
1 star
14

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed reviews on customer service; some staff are praised for their helpfulness, while others are criticized for being inattentive or rude.

Store Cleanliness

Concerns about cleanliness; some customers noted dirty floors and disorganized displays.

Product Quality

Customers appreciate the quality of clothing but express disappointment in the outlet-specific lower quality items.

Pricing

Customers find prices to be high for an outlet store, with some noting better deals online.

Staff Friendliness

While some staff are described as friendly and helpful, others are reported to be unengaged or preoccupied.
  • HW
    Hayoung Woo
    Oct 22, 2025
    1.0
    Bad delivery service Bad customer service
  • FB
    Ferome Brown
    Oct 17, 2025
    1.0
    Today is my birthday, and I went into the Polo store as I usually do. I have been shopping there for the last eight years, typically going there for birthdays, anniversaries, and gatherings for my kids and grandkids to help them with school clothes. Today, I was followed around the store by a lady who worked there but would not tell me her name. She kept asking, "May I help you?" I politely declined her assistance each time. After paying $475 for my clothes at the cash register, I asked the man if he was the manager. When he confirmed, I expressed that this was the worst experience I had ever had in a Polo store. And I definitely was racially profiled,I will not be returning and will be contacting corporate to address the issue.
  • XX
    Xavier
    Oct 14, 2025
    5.0
    The staff is super friendly but not overly friendly. Lots of sale items at a reasonable price. You can sign up and get a weekly percentage of your purchase. Super good deals.
  • EH
    Eugene Huang
    Oct 9, 2025
    1.0
    Went in yesterday afternoon and sales associates would look at me as I came through the door and continued doing what they were doing. Not one person greeted or asked how they can help. Two were talking in the back and glanced at me as I walked through the aisle, and another girl just walked past by me as I went to her area. Whoever is managing this place needs to retrain the associates.
  • AM
    Aleksandra Mishina
    Aug 23, 2025
    5.0
    I am very grateful to consultant Alena for her professionalism and attentiveness. She was always available, answered all my questions in detail, and helped me understand every nuance. I could feel her genuine interest in finding the best option for me. Working with her left me with only positive impressions. She is truly a professional in her field!” 🌟

Frequently Asked Questions About Polo Ralph Lauren Factory Store

What products are available at Polo Ralph Lauren Factory Store in Eagan?

The store offers timeless styles and new arrivals for men, women, children, and big & tall customers, including Polo shirts and fine leather goods.

What are the operating hours of Polo Ralph Lauren Factory Store in Eagan?

The store is open Monday to Thursday from 10:00 AM to 8:00 PM, Friday and Saturday from 10:00 AM to 9:00 PM, and Sunday from 10:00 AM to 7:00 PM. It is closed on November 27, 2025.