OAKLEY

Reviews

• GD

  Gabriella Dunn

  Mar 8, 2026
  3.0
  Came into the store. All was well for the most part. But when my husband was getting some new sunglasses the girl helping us was going to sell us the frames that were displayed? Until I asked if we could get brand new frames considering he was buying $240 sunglasses. Why would we want used frames????? It’s kind of annoying and frustrating I even had to ask. Then she said she might have to order new ones incase they don’t have them. Yet didn’t look. Then as I assumed they had new frames in store. But also when she brought them over she mentioned we can customize the color of the O and the dots on the front which although a small feature it’s still a cool one and it’s weird that she was being lazy and was going to gyp us out of that experience. I’m only making a review on it because I hope other people don’t miss out on that…especially since most people coming in are spending money.
• TF

  Tom5, Once lost, now found

  Feb 6, 2026
  5.0
  Angie and Brandon are stupendous workers. They put up with me changing my mind on different lenses without ever becoming frustrated. They like what they do and they love serving people. I spent an hour in the store with them and every minute I felt valued and cared for. The expertise Angie offered me was immense and her friendliness sincere. If I need new glasses or replacement I’ll be coming back here. God bless you for giving me your time and care!
• DC

  Dr. Rey Caban

  Sep 14, 2025
  1.0
  I have had great experiences at this store before. They must have had a change in crew members, or the same crew that was amazing turned rude on this day because I was making a return? I guess I will never know. Every time I go, it is a positive experience. The last time I went, I made a mistake. I was not there to drop $500 but instead to return the sunglasses suggested by "Angie" (employee). She told me the sunglasses she was selling me were the best for riding. False! The sunglasses turned out to be horrible for the purpose I told Angie I wanted them for. I have never returned a pair of sunglasses at that store, as they always work for what I want perfectly, but not this time. Angie said she loved them and had a pair, which I highly doubt because they don't work for the purpose intended. As soon as I said I wanted to return them, Angie and Marty (the other employee) became hostile. They became extremely rude and confrontational with their body language and gave me and my family a horrible glance from time to time. Both Marty and Angie said I could not return them. Adding to the insult, Angie stated, "You know, I read the review you left me," as if I was supposed to be scared of Angie. She continued to repeat that a few more times as a tactic to make me leave, maybe? Marty was then involved, and he was as useless as Angie. He said that there was nothing they could do, expecting me to leave. I said no way I am keeping a 300 dollar pair of sunglasses that do not work for their intended purposes when I have purchased from them about seven other pairs without issue. Angie and Marty walked away and began to help other people. They could not be more rude. Plus the comment "I read your review" was hilarious because I have never left her a review. When I make a review, I make mine public with my name so that everyone knows it is a real person, not someone hiding behind anonymity. A short time later, Juniper showed up. Juniper was amazing! I am extremely sorry that Juniper had to be mentioned in a one-star post because she literally turned things around. Juniper was kind and patient, answered all of my questions, and JUNIPER HELPED ME. I may return to the store only because of Juniper. If Juniper was not there, I would have lost the money on sunglasses that were worthless for their intended use. Angie, this is the first review I leave including Marty. Angie, you are cocky, rude, and think way to much of yourself. Marty, this is also my first review regarding you. Marty, you simply do not know what you are doing and, like Angie, are as conceited as they come. Angie, since you apparently recognize me from a review I did not leave before, if you see me in the store, do a 180-degree turn and mind your own business and pretend to be working in another section of the store. Juniper, you are a true representation of the brand. Your politeness, calm voice, calm body language, and genuine desire to help were visible during my visit. If I need more shades and go with Oakley again, it will be because of you. You are a leader by example and by what you say and an extreme asset to the company. If I go back, I will probably not see you, as you have likely moved up to another position. Every time I reach for my Oakleys, I think of how embarrassing Angie and Marty were and also how kind and helpful you (Juniper) were. Thank you, Juniper, for saving the Oakley brand. - Dr. Caban
• BD

  Brandon Dusterhoft

  Jun 25, 2025
  5.0
  Juniper is a nice and gracious salesperson and I appreciate the support and kindness.

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