Verfaillie Shoes

3.9
96 reviews

About

Shoe StoreShoe Repair Shop
For over 70 years, we have been the one-stop shoe shop in the St. Clair Shoes area. Our shoe store boasts a variety of different brands and styles for both men and women, including Sas, New Balance, Propet, and more. Whether you are looking for comfort shoes, shoes for work, athletic shoes, boots, or shoes for leisure, we've got you covered! We also offer services that are often hard to find these days, including old-fashioned one-on-one size and width fitting services. Shoe repair and modification, and we fill doctors' prescriptions. Step into our store today and allow one of our seasoned shoe experts to help you find the perfect fit for your shoe needs!

Details

  • DeliveryNot available
  • DebitAvailable
  • Mobile paymentsNot available
  • Cash onlyNot available

Location

Verfaillie Shoes
23515 Nine Mack Dr, Saint Clair Shores, MI
48080, United States

Hours

Reviews

3.9
96 reviews
5 stars
65
4 stars
5
3 stars
1
2 stars
5
1 star
20
  • VM
    Valerie Marchand
    Jan 2, 2026
    1.0
    Worst experience and zero accountability. I dropped off my shoes for repair around May and was told the work would take a couple of months. In August, I stopped by in person to check on them since I hadn’t received a call. At that point, staff could not locate my shoes and said they would contact me once they found them. These were Vince flats that cost nearly $400. Since then, I have called multiple times, only to be placed on hold until the call disconnects. No one has followed up, and there has been no attempt to take responsibility or resolve the issue. My shoes have either been misplaced or stolen, and the lack of communication and accountability is unacceptable.
  • DC
    Dave Chez
    Dec 10, 2025
    5.0
    The most knowledgeable shoe repairman I ever met. The owner Rob took time out of his busy schedule to fix the insert in my shoe and corrected it for a big house I have on the bottom of my foot. 100% better already and he was very kind and didn't even charge me for it. I highly recommend his business
  • MM
    M
    Nov 15, 2025
    3.0
    Good selection and service but expensive.
  • CA
    Cynthia Agosta
    Nov 15, 2025
    1.0
    Please read the one-star reviews and take note. I have a 100-year-old mother who ordered shoes that I had to pick up for her. She tried them on in her home and they did not fit her properly. They would not give her a refund so she is out $185. As noted they're fine if you're buying something but, if you have a problem with it or need to return it they are rude and dishonest. Don't try to return any unused items. They don't stock many shoes and need to special order most. Some of the sale staff are difficult and rude (owner's wife). They are also opening a store on Hall Road. Not sure how they will manage that one when they can't even manage the one correctly in St Clair Shores.
  • KB
    Kristin Burkhardt
    Oct 8, 2025
    1.0
    I went in the store to try on some shoes that my podiatrist recommended. A pair I tried on were over $200 and I wanted to think about them before buying them. I was bullied horribly by the man and woman who worked there because I didn’t buy them on the spot that day. So rude and disrespectful.

Frequently Asked Questions About Verfaillie Shoes

What types of shoes does Verfaillie Shoes offer?

Verfaillie Shoes offers a variety of brands and styles for men and women, including comfort shoes, work shoes, athletic shoes, boots, and leisure shoes from brands like Sas, New Balance, Propet, and more.

What pickup options are available at Verfaillie Shoes?

Verfaillie Shoes offers both in-store pickup and curbside pickup services for customer convenience.