Chester Boot Shop

4.8
481 reviews

About

Shoe StoreHat ShopShoe Repair ShopLeather Goods StoreWestern Apparel StoreFashion Accessories Store
Chester Boot Shop provides casual footwear, cowboy and western boots, walking and hiking boots, work boots, apparel, hats, cowboy hats, and shoe care products in Roseville, MI.

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable

Location

Chester Boot Shop
28037 Gratiot Avenue, Roseville, MI
48066, United States

Hours

Reviews

4.8
481 reviews
5 stars
437
4 stars
24
3 stars
11
2 stars
4
1 star
5

What are people saying?

AI-generated from recent customer reviews

Customer Service

Customers consistently praised the friendly, knowledgeable, and helpful staff who provided personalized assistance.

Product Selection

The shop offers a wide variety of boots and related products, including work and western styles, with many options available in various sizes.

Competitive Pricing

Many reviews highlighted the fair and competitive prices, often noting that items were cheaper than online alternatives.

Repair Services

Customers appreciated the boot repair services, including quick turnaround times and complimentary maintenance like cleaning and oiling.

Overall Experience

The overall shopping experience was described as outstanding, with many customers expressing their intention to return and recommend the shop to others.
  • TW
    Theresa West
    5 days ago
    5.0
    My go to for boots and the service is unbeatable.
  • JO
    J Okray
    Nov 7, 2025
    5.0
    Great place to get boots. Go in and see Zach
  • JS
    Jason Sisk
    Nov 6, 2025
    5.0
    Great experience and customer service!! Lots of choices also!!
  • CR
    Cle Reid
    Nov 4, 2025
    5.0
    My sales representative was Zack. I have rarely experienced such wonderful and attentive customer service. I have an ankle that has been defective since birth. I wear a bulky Arizona boot that has to fit inside my shoe. Buying shoes or boots has always been extremely challenging and most times impossivle. Zack pulled multiple work boots for me to try on. He was incredibly patient and helpful. I found work boots that should work very well for me. Thank you Zack! You are one of a kind!
  • WG
    William Gietzen
    Oct 13, 2025
    5.0
    ⭐️⭐️⭐️⭐️⭐️ Absolutely Outstanding Experience! Chester Boot Shop in Roseville, MI deserves every one of these five stars. I was new to buying cowboy boots, and they took their time helping me find the perfect fit. I originally picked the wrong size, but because I followed their return policy rules, they gladly exchanged them with no hassle. That level of honesty and customer care is rare. The staff were friendly, patient, and extremely knowledgeable. I also bought a great pair of socks and some cleaning products, and they even offer free boot cleaning and oiling — a fantastic bonus. The shop is clean, well-organized, and has convenient hours and location. The prices are very competitive, too — my exact boots were $30 cheaper here than anywhere I could find online. I’m beyond satisfied with both the product and the service. If you’re looking for cowboy boots or any quality footwear, this is the place to go. Great people, great prices, and excellent service. I’ll definitely be back.

Frequently Asked Questions About Chester Boot Shop

How long has Chester Boot Shop been in business?

Chester Boot Shop has been serving our community since 1948. With over 75 years of experience, we have consistently provided high-quality footwear and exceptional customer service to our valued clients.

What types of boots do you carry?

Our inventory includes a wide selection of boots, including western, biker, hiking, and work boots. We also offer fashionable options like Dr. Martens. Our collection features durable and stylish boots from respected brands in the industry.