Business Details
About
Clothing StoreMen's Clothing StoreWomen's Clothing StoreChildren's Clothing StoreWork Clothes StoreCarhartt
Carhartt Grand Rapids is a state-of-the-art store built to outfit and serve the hardworking people of West Michigan and beyond. Boasting some of the finest craft breweries, furniture craftsmen, and freshwater fishing in the US, the proud residents of America’s “Beer City” work hard and play hard, and count on hardworking Carhartt gear to do the job every day.
Details
- DeliveryNot available
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
4.5
197 reviews
5 stars
156
4 stars
15
3 stars
4
2 stars
3
1 star
19
What are people saying?
AI-generated from recent customer reviews
Customer Service
Overall, customers praised the staff for being friendly, helpful, and attentive, with many specific mentions of individual employees providing exceptional service.
Store Cleanliness
The store was frequently noted as clean, organized, and well-maintained, contributing to a positive shopping experience.
Product Availability
Several customers expressed disappointment with the limited stock and availability of certain sizes and styles, particularly for youth and larger sizes.
Pricing
While some customers found the prices to be high, others felt they were reasonable for the quality of the products offered.
Mixed Experiences
There were a few negative experiences reported, particularly regarding specific employees' attitudes and service, indicating inconsistency in customer interactions.
- ABAnna BDec 25, 20255.0Great customer service and good prices
- BJBrittany JOct 28, 20255.0I cannot say enough about this store! Joe, Bart, Jake, and Viv are absolutely outstanding. They are kind, genuine, attentive, welcoming, and so helpful. Every employee we have encountered truly is a delight. We come a good distance to shop at this store because of the employees, cleanliness, variety of sizes including talls, and service we receive when we come in. If they don't have a size available you better believe they are hopping online and helping you order any and every thing you need. They walk you through every step or will find the items online for you. They wear the clothing regularly and can help with any questions or suggestions, which is a testament to any brand when the employees wear it in and outside of work. They stand by their product. If there are any issues the team at this store will solve it to the best of their abilities. They have men's, women's, and toddler (some kids) clothing in store. My ONLY SUGGESTION is please please, Carhartt, send this store more youth and children sizes starting with sizes 5,6,7!!!
- ABalisha bakerOct 11, 20255.0They have great customer service.
- ABAngel BartenOct 5, 20251.0Vivi the cashier was extremely rude right off the bat, and had a massive attitude with us over a discount for no reason, not sure if she was just having a bad day but the tone and way she treated us was completely unacceptable, it’s a shame to have people like her working in customer service who clearly hate their jobs. Do better Vivi.
- ARAlicia RiveraSep 29, 20251.0The employees weren't friendly at all. I just got what I needed and was out as soon as possible.
Frequently Asked Questions About Carhartt - Grand Rapids
What products does Carhartt - Grand Rapids offer?
Carhartt - Grand Rapids offers work clothes, men's, women's, and kids' clothing, flame resistant clothing, outerwear, footwear, big and tall clothing, and high visibility clothing.
What are the store hours for Carhartt - Grand Rapids?
The store is open Monday through Saturday from 10:00 AM to 8:00 PM, and on Sunday from 11:00 AM to 6:00 PM. It is closed on major holidays such as November 27, 2025, December 25, 2025, and January 1, 2026.
Where is Carhartt - Grand Rapids located?
Carhartt - Grand Rapids is located at 3529 28th Street SE, Grand Rapids, MI 49512, United States.
What payment options are accepted at Carhartt - Grand Rapids?
The store accepts American Express, Android Pay, Apple Pay, Cash, Check, Contactless Payment, Discover, MasterCard, Samsung Pay, and Visa.
Does Carhartt - Grand Rapids offer in-store shopping and free Wi-Fi?
Yes, Carhartt - Grand Rapids offers in-store shopping and provides free Wi-Fi for customers.
How can I contact Carhartt - Grand Rapids for inquiries?
You can contact Carhartt - Grand Rapids by phone at +1 616-222-0255 or email at grandrapids@carhartt.com.
What nearby stores can I visit along with Carhartt - Grand Rapids?
Nearby you can visit Lands' End, Dressbarn, HomeGoods, T.J. Maxx & HomeGoods, and Maurices, all offering various clothing and home goods options to complement your shopping experience.
Are there beauty and wellness services near Carhartt - Grand Rapids?
Yes, nearby beauty and wellness options include massage green spa, Charlotte Tilbury, Ulta Beauty, Benefit Cosmetics BrowBar, Macy Nails & Spa, TAMED By Tiffany, IBeauty Lash Extensions, and I AM Hair.
What outdoor and sporting goods stores are close to Carhartt - Grand Rapids?
Nearby outdoor and sporting goods stores include Dunhams Sports and Sierra, where you can find additional gear and apparel.
What local attractions might I enjoy in Grand Rapids before or after shopping at Carhartt?
You might enjoy exploring some of West Michigan's finest craft breweries, furniture craftsmen, and freshwater fishing spots, as Grand Rapids is known as America's “Beer City” where locals work hard and play hard.