Business Details
About
Clothing StoreMen's Clothing StoreWomen's Clothing StoreChildren's Clothing StoreWork Clothes Store
Carhartt Grand Rapids is a state-of-the-art store built to outfit and serve the hardworking people of West Michigan and beyond. Boasting some of the finest craft breweries, furniture craftsmen, and freshwater fishing in the US, the proud residents of America’s “Beer City” work hard and play hard, and count on hardworking Carhartt gear to do the job every day.
Details
- DeliveryNot available
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
4.5
194 reviews
5 stars
154
4 stars
15
3 stars
4
2 stars
3
1 star
18
What are people saying?
AI-generated from recent customer reviews
Customer Service
Overall, customers praised the staff for being friendly, helpful, and attentive, with specific mentions of employees like Jo, Michelle, and Jim for their exceptional service.
Store Cleanliness
The store was frequently noted as clean, organized, and well-maintained, contributing positively to the shopping experience.
Product Availability
Customers expressed disappointment with the limited stock and availability of certain sizes and styles, particularly for youth and larger sizes.
Mixed Experiences
While many reviews highlighted positive interactions, there were notable complaints about rude behavior from some staff members, particularly regarding customer service during transactions.
Pricing Concerns
Several customers mentioned that prices were on the higher side, although some felt the quality justified the cost.
- BJBrittany JOct 28, 20255.0I cannot say enough about this store! Joe, Bart, Jake, and Viv are absolutely outstanding. They are kind, genuine, attentive, welcoming, and so helpful. Every employee we have encountered truly is a delight. We come a good distance to shop at this store because of the employees, cleanliness, variety of sizes including talls, and service we receive when we come in. If they don't have a size available you better believe they are hopping online and helping you order any and every thing you need. They walk you through every step or will find the items online for you. They wear the clothing regularly and can help with any questions or suggestions, which is a testament to any brand when the employees wear it in and outside of work. They stand by their product. If there are any issues the team at this store will solve it to the best of their abilities. They have men's, women's, and toddler (some kids) clothing in store. My ONLY SUGGESTION is please please, Carhartt, send this store more youth and children sizes starting with sizes 5,6,7!!!
- ABalisha bakerOct 11, 20255.0They have great customer service.
- ABAngel BartenOct 5, 20251.0Vivi the cashier was extremely rude right off the bat, and had a massive attitude with us over a discount for no reason, not sure if she was just having a bad day but the tone and way she treated us was completely unacceptable, it’s a shame to have people like her working in customer service who clearly hate their jobs. Do better Vivi.
- ABAlex BarkerSep 18, 20251.0Out of stock on anything you may want, can't tell you if or when they will get more. Not sure why they have a store, just get your Carhartt literally anywhere more convenient.
- CSCecilia StalzerJul 23, 20255.0Overall experience was 11/10. Jo specifically was a huge help! He made us aware of some really good sales which left us going back into the store 20min later to buy more!! …Jo has a fantastic mustache to top off our wonderful shopping experience.
Frequently Asked Questions About Carhartt - Grand Rapids
What products does Carhartt - Grand Rapids offer?
Carhartt - Grand Rapids offers work clothes, men's, women's, and kids' clothing, flame resistant clothing, outerwear, footwear, big and tall clothing, and high visibility clothing.
What are the store hours for Carhartt - Grand Rapids?
The store is open Monday through Saturday from 10:00 AM to 8:00 PM, and on Sunday from 11:00 AM to 6:00 PM. It is closed on major holidays such as November 27, 2025, December 25, 2025, and January 1, 2026.
Where is Carhartt - Grand Rapids located?
Carhartt - Grand Rapids is located at 3529 28th Street SE, Grand Rapids, MI 49512, United States.
What payment options are accepted at Carhartt - Grand Rapids?
The store accepts American Express, Android Pay, Apple Pay, Cash, Check, Contactless Payment, Discover, MasterCard, Samsung Pay, and Visa.
Does Carhartt - Grand Rapids offer in-store shopping and free Wi-Fi?
Yes, Carhartt - Grand Rapids offers in-store shopping and provides free Wi-Fi for customers.
How can I contact Carhartt - Grand Rapids for inquiries?
You can contact Carhartt - Grand Rapids by phone at +1 616-222-0255 or email at grandrapids@carhartt.com.
What nearby stores can I visit along with Carhartt - Grand Rapids?
Nearby you can visit Lands' End, Dressbarn, HomeGoods, T.J. Maxx & HomeGoods, and Maurices, all offering various clothing and home goods options to complement your shopping experience.
Are there beauty and wellness services near Carhartt - Grand Rapids?
Yes, nearby beauty and wellness options include massage green spa, Charlotte Tilbury, Ulta Beauty, Benefit Cosmetics BrowBar, Macy Nails & Spa, TAMED By Tiffany, IBeauty Lash Extensions, and I AM Hair.
What outdoor and sporting goods stores are close to Carhartt - Grand Rapids?
Nearby outdoor and sporting goods stores include Dunhams Sports and Sierra, where you can find additional gear and apparel.
What local attractions might I enjoy in Grand Rapids before or after shopping at Carhartt?
You might enjoy exploring some of West Michigan's finest craft breweries, furniture craftsmen, and freshwater fishing spots, as Grand Rapids is known as America's “Beer City” where locals work hard and play hard.