Business Details
About
Clothing StoreBoys ClothingChildren's Clothing StoreGirls ClothingJeansMen's Clothing StoreWomen's Clothing Store
Colorful clothes, really great deals and – let’s face it – a lot of fun. Fill your closet with effortless styles, colors, prints & patterns that make every day better. J.Crew Factory – for the love of shopping, with deals 24/7.
Location
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Reviews
3.7
14 reviews
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4
- AAAnonJul 12, 20251.0"Mini" skirts are awkwardly long, and the patterns on the clothes are hideous (just like last year's 4th of July lobster print dress). Their jewelry is very low quality, especially in comparison to J.Crew's or Madewell's (sister company) jewelry. Save your money and invest in accessories that'll last more than a year. The team isn't very diverse and the store manager is overbearingly energetic. Some customers just want to be left alone, please learn how to act accordingly.
- HPHello PrincessJun 26, 20251.0I love this store but the staff that is wearing a scarf is very rude! There was never a time that I went there that this staff ever smile or talk nicely. The rest of the staff are friendly it’s just this particular one which makes me think twice to stop by every time I see her working from the window. I told my co workers that shops at this store and they said the same thing!
- LHL HJun 11, 20255.0The store is clean and uncluttered. Everything was easy to find. Returns are seamless and the customer service is way better than jcrew at the mall.
- JSJennifer SwansonJul 1, 20231.0While the people in the J Crew store in Briarwood are wonderful, customer relations at this store stink. I was in with my five-year-old recently when she announced she was having a bathroom emergency. I had an armload of clothes I'd planned to buy, and I asked if my child could use their bathroom. With my child doing a potty dance beside me, they refused. It's not as though this store is inside a mall with public restrooms; finding another option was not easy. I left my planned behind and rushed out to try to find another bathroom for my child. We didn't make it in time, and she had an accident. I will not return to this store after this.
Frequently Asked Questions About J.Crew Factory
What are the regular store hours for J.Crew Factory in Arborland?
The store is open Monday through Saturday from 10:00 AM to 8:00 PM, and Sunday from 11:00 AM to 6:00 PM.
Does J.Crew Factory offer in-store pickup services?
Yes, J.Crew Factory offers in-store pickup as one of its pickup and delivery services.
What types of clothing and services does J.Crew Factory provide?
J.Crew Factory offers colorful and stylish clothing for women, men, and kids, including men's suiting and private shopping appointments by call.
Where is J.Crew Factory located in Ann Arbor?
J.Crew Factory is located at 3567 Washtenaw Avenue, Space 107, Ann Arbor, MI 48104, USA.
What payment methods are accepted at J.Crew Factory?
J.Crew Factory accepts American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, Samsung Pay, and Visa.
How can I schedule a private shopping appointment at J.Crew Factory?
You can schedule private shopping appointments by calling the store directly at +1 734-822-2370.
What are the holiday hours or closures for J.Crew Factory?
The store is closed on November 27, 2025, and December 25, 2025; it has special hours on other holidays, such as opening from 8:00 AM to 8:00 PM on November 28, 2025.
Are there other shopping options near J.Crew Factory in Arborland?
Yes, nearby shopping options include Nordstrom Rack, Old Navy, Marshalls, and Bed Bath & Beyond, all within the Arborland shopping area.
What pet-related services are available near J.Crew Factory?
Nearby pet-related services include Vetco Vaccination Clinic, The Dog Wizard Ann Arbor (dog training), and Petco for pet supplies and grooming.
Can I visit a beauty or cosmetic store close to J.Crew Factory?
Yes, Ulta Beauty and Benefit Cosmetics BrowBar are nearby, offering cosmetics, beauty supplies, hair salons, and spa services around Arborland.