Mixed reviews on customer service, with some praising helpful staff while others reported rude interactions and poor management attitudes.
Return Policies
Customers expressed frustration over unclear and restrictive return policies, particularly regarding clearance and beauty items.
Store Organization
Feedback indicates that the store can be disorganized and messy, impacting the shopping experience.
Selection Variety
The selection is described as hit or miss, with some customers finding great deals while others noted a lack of quality brands, especially in men's clothing.
Checkout Experience
Long checkout lines and insufficient staffing during busy times were common complaints.
KK
Karen Kiesel
2 days ago
5.0
Great selection at a great price!
MJ
Marguerite Jacques
Nov 17, 2025
2.0
Bought store brand pantyhose, double checked the size and either they mislabeled it or they are insanely cheap as they tore first time putting them on.
RT
Robin Thompson
Oct 22, 2025
1.0
I recently had the opportunity to shop at this Nordstrom Rack after many years. I hadn’t been in one since leaving my hometown in Colorado. My husband and I retired to Maine a few years ago, and I was looking forward to checking out this store.
The shopping center this store is in isn’t exactly known for being well-kept — many of the stores, especially the Target nearby, are often messy. To its credit, this Nordstrom Rack was a little cleaner and more organized.
However, my disappointment comes from their unclear return policies. I purchased four items, one of which was a clearance piece I didn’t get a chance to try on. Unfortunately, it didn’t fit — and now I’m stuck with it since clearance items apparently can’t be returned. I also tried to return a lipstick I never opened or used. The sales associate told me they “usually” have signs saying beauty items can’t be returned, but that those signs were taken down for the holidays. 🤔🙄 That excuse made no sense. If signs are down, then employees should at least inform customers that those items are non-refundable.
This experience reminded me why I haven’t shopped at Nordstrom Rack in years — their return policies are confusing and poorly communicated. There are plenty of other stores that offer better quality and customer service, so I won’t be returning to this one again.
FB
Fred Butts
Oct 19, 2025
2.0
This store has the slowest and longest checkout lines I have ever seen. At on point there were 16 people in line and two cashiers. Plenty of other workers in the store, but management did not call any up to help. Once I did check out, the person helping me was very nice, but the wait was unnecessary.
BH
Brooke Harrison
Oct 10, 2025
5.0
Big selection of shoes and designer purses at good prices
Frequently Asked Questions About Nordstrom Rack Maine Crossing
What is Nordstrom Rack Maine Crossing and what products do they offer?
Nordstrom Rack Maine Crossing is the off-price division of Nordstrom, offering fashion for the whole family and home at up to 70% off, including clothing, shoes, accessories, and home goods.
Where is Nordstrom Rack Maine Crossing located?
The store is located at 200 Running Hill Rd, South Portland, ME 04106, USA.
What are the regular store hours for Nordstrom Rack Maine Crossing?
The store is open Monday to Saturday from 10:00 AM to 7:00 PM and Sunday from 11:00 AM to 6:00 PM.
Does Nordstrom Rack Maine Crossing offer in-store pickup services?
Yes, the store offers in-store pickup service.
What payment options are accepted at Nordstrom Rack Maine Crossing?
They accept Afterpay, American Express, Apple Pay, Cash, Check, Discover, Mastercard, Visa, Android Pay, Samsung Pay, and contactless payments.
Is Nordstrom Rack Maine Crossing currently open or closed?
The store is temporarily closed at this time.
Which nearby stores can I visit along with Nordstrom Rack Maine Crossing for clothing shopping?
Nearby clothing stores include Men’s Wearhouse, Burlington, Sierra, and Macy's competitors like Marshalls and TJ Maxx.
Are there any nearby places where I can get a haircut before or after shopping at Nordstrom Rack Maine Crossing?
Yes, Supercuts and Milan Laser Hair Removal salons are nearby for haircuts and skin care treatments.
Where can I find nearby places to eat or relax around Nordstrom Rack Maine Crossing?
Applebee’s Grill + Bar and Barnes & Noble cafe are nearby spots for dining or enjoying a coffee.
How can nearby stores like T-Mobile or GameStop complement a visit to Nordstrom Rack Maine Crossing?
You can conveniently shop for clothing at Nordstrom Rack Maine Crossing and visit nearby stores like T-Mobile for mobile needs and GameStop for video games, making it a versatile shopping trip.