Carhartt - National Harbor

4.5
230 reviews

About

Clothing StoreMen's Clothing StoreWomen's Clothing StoreChildren's Clothing StoreWork Clothes Store
National Harbor is home to more than 150 diverse shops and boutiques and over 30 unique dining locations, showcasing everything from major retail storefronts to funky specialty shops. Perched right on the sparkling Potomac, guests can watch movies on the large screen TV on one of the center’s many family movie nights or soar 180 feet above the Waterfront catching glimpses of the White House and Capitol from The Capital Wheel's 42-closed, climate controlled gondola cars on National Harbor’s own Ferris wheel. From yoga classes to family fun nights, National Harbor has something for everyone. National Harbor enjoys a large trade area locally throughout the DMV (DC, Maryland and Virginia areas), while also taking advantage of the proximity to the expansive Gaylord Convention Center. Carhartt at National Harbor enjoys visits from customers across the 50 US states and abroad, making returning customers from as far as Japan. Our customers range from construction workers and architects to military officers and weekend warriors. National Harbor has a unique location showcasing how diverse the Carhartt customer can be.

Details

  • DeliveryNot available
  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable

Location

Carhartt - National Harbor
142 Waterfront Street, Oxon Hill, MD
20745, United States

Hours

Reviews

4.5
230 reviews
5 stars
172
4 stars
35
3 stars
3
2 stars
4
1 star
16

What are people saying?

AI-generated from recent customer reviews

Customer Service

Overall, customers praised the staff for being friendly, helpful, and attentive, with specific mentions of employees like Malcolm, Steven, and Grace for their exceptional service.

Store Cleanliness

The store was frequently described as clean, organized, and well-maintained, contributing to a positive shopping experience.

Product Availability

While many customers appreciated the selection of products, some expressed disappointment with the inventory, particularly regarding specific items like dog blankets and footwear.

Location Issues

Several reviews highlighted difficulties with parking and the store's location, suggesting it may not be ideal for all customers.

Mixed Experiences

While many reviews were positive, there were notable complaints about rude staff and poor customer service in certain instances, indicating inconsistency in service quality.
  • JJ
    Jennifer
    Oct 16, 2025
    4.0
    Good sale & friendly staff!
  • AB
    Adam Burke
    Aug 24, 2025
    5.0
    Easy exchange
  • JM
    Josie Marcelle
    Jul 30, 2025
    5.0
    5 Stars – Exceptional Service from Steven! I had such a wonderful experience at the store yesterday thanks to the Assistant Store Manager, Steven. I was looking for work pants for my husband, and Steven truly went above and beyond to help me. He took the time to search thoroughly and managed to find two perfect pairs that fit our needs. But what really stood out was the surprise at the register – Steven gave me 50% off every item I purchased! His kindness, professionalism, and genuine attitude made a lasting impression on me. He was incredibly welcoming and friendly from start to finish. In a time when great customer service is hard to come by, Steven reminded me that it still exists. I’m so grateful for his help and just wanted to say – thank you, Steven! You made my day.
  • TC
    Thomas Clement
    May 30, 2025
    5.0
    Jennifer is an excellent sales person. She helped my daughter with several pairs of pants and even looked on line. She was kind and patient. She deserves a raise! Vonnie C
  • JS
    Jake Schneider
    May 26, 2025
    1.0
    Arrived at the store on a weekend. Difficult location to park or maneuver. No customers in the store (red flag). Had to ask where inventory was for dogs I just told the girl with the nose ring what I wanted dog bed and blanket, took me the corner. All there was was dog leashes and treat bags. I was just looking for a dog blanket. They don't carry that in inventory and suggested I pick it up online. Not even an effort was given to call into the local store or the check inventory. Overall lousy customer service and poor location, no inventory, no boots or footwear, not even for working class! I won't be back or recommend it.

Frequently Asked Questions About Carhartt - National Harbor

What are the regular operating hours for Carhartt - National Harbor?

Carhartt - National Harbor is open Monday through Saturday from 10:00 AM to 9:00 PM, and on Sundays from 10:00 AM to 6:00 PM.

Is Carhartt - National Harbor closed on any major holidays?

Yes, the store is closed on Thanksgiving Day (November 27, 2025), Christmas Day (December 25, 2025), and New Year's Day (January 1, 2026).