Business Details
About
Clothing StoreOutlet StoreMen's Clothing StoreWomen's Clothing StoreChildren's Clothing Store
Shop the Polo Ralph Lauren Factory Store for timeless styles and new arrivals for men, women, and kids. Featuring Polo shirts and fine leather goods, discover the latest assortment of high-quality pieces from a lifestyle brand grounded in comfort and authenticity.
Details
- DeliveryNot available
- DebitAvailable
- Mobile paymentsAvailable
- Cash onlyNot available
Location
Polo Ralph Lauren Factory Store
6800 Oxon Hill Rd, National Harbor, MD
20745, United States
Hours
Reviews
4.3
796 reviews
5 stars
463
4 stars
204
3 stars
72
2 stars
24
1 star
33
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on staff is mixed; while some customers praised friendly and helpful service, others reported rude or unprofessional behavior.
Store Experience
Many customers enjoyed the store's atmosphere and cleanliness, but some experienced issues with staff attentiveness.
Product Quality
Customers generally appreciated the quality of the clothing, noting it as a strong point of the brand.
Pricing Concerns
Several reviews mentioned that prices were high for an outlet store, with some feeling that discounts were not substantial enough.
Diversity and Inclusion
There were reports of racial profiling and unwelcoming behavior towards certain customers, raising concerns about inclusivity.
- EBEstelle Bonney-AndrewsNov 4, 20255.0Great offers join their rewards scheme to get more savings if you have a US number!
- XEXaQaRa EquinoXOct 28, 20254.0I was not shopping but was with someone who was
- ELEddie LoydAug 21, 20255.0One of the nicer Polo outlet stores. The staff are quite friendly, especially a young man named Ethan.
- NRNathan RiddleAug 19, 20255.0My recent visit to Ralph Lauren was nothing short of outstanding, thanks to the incredible service I received from Kim Jones. I came in with a very specific need and a high standard in mind, and Kim not only met those expectations,she exceeded them in every way. From the moment I walked into the store, Kim was attentive, welcoming, and professional. She took the time to understand exactly what I was looking for, offered thoughtful suggestions, and guided me through the selections with genuine care. Her knowledge of the brand, attention to detail, and ability to match pieces that reflected both my style and professional role made the experience effortless and enjoyable. What stood out most was Kim’s dedication. She didn’t just help me find items—she ensured I left with a complete look, perfectly tailored to the image I need to uphold as a U.S. diplomat. Her patience, professionalism, and personal touch turned what could have been a stressful shopping trip into a smooth, enjoyable experience that left me feeling fully prepared and confident. Ralph Lauren prides itself on elegance and excellence, and Kim Jones embodies those values. Her commitment to customer satisfaction and her ability to go above and beyond are what make customers like me loyal to the brand. To Ralph Lauren leadership: Kim Jones is an exceptional asset to your team and deserves recognition for the way she represents both the brand and the customer experience. Because of her outstanding service, I will absolutely continue to shop here in the future.
- AAAmanda AnohAug 18, 20255.0Everyone was helpful and nice at this store.
Frequently Asked Questions About Polo Ralph Lauren Factory Store
What types of products does Polo Ralph Lauren Factory Store offer?
The store offers timeless styles and new arrivals for men, women, children, including Polo shirts and fine leather goods.
Where is Polo Ralph Lauren Factory Store located?
It is located at 6800 Oxon Hill Rd, Suite 290, National Harbor, MD 20745, in Tanger Outlets-National Harbor/Washington DC.
What are the Polo Ralph Lauren Factory Store's hours of operation?
The store is open Monday through Saturday from 10:00 AM to 9:00 PM, and Sunday from 11:00 AM to 7:00 PM. It is closed on November 27, 2025.
Does the Polo Ralph Lauren Factory Store offer in-store pickup or delivery?
The store offers in-store pickup but does not provide delivery services.
Is the Polo Ralph Lauren Factory Store wheelchair accessible?
Yes, the store has wheelchair accessible parking and supports in-store shopping.
Can I pay with mobile NFC or debit card at Polo Ralph Lauren Factory Store?
Yes, the store accepts payments via debit card and mobile NFC payments; cash-only payments are not required.
What concierge or virtual services are available at Polo Ralph Lauren Factory Store?
They offer Phone Concierge and Virtual Video Appointments to assist customers.
Are there other popular stores nearby Polo Ralph Lauren Factory Store at National Harbor?
Yes, nearby stores include Cole Haan Outlet, Under Armour Factory House, Kate Spade Outlet, and Movado Company Store, among others.
What nearby places can I visit after shopping at Polo Ralph Lauren Factory Store?
You can visit nearby attractions like National Harbor Hollister Co., Deli Express Factory for sandwiches, and The Children’s Place for children's clothing.
How can nearby stores like Coach or Kate Spade Outlet complement my shopping experience at Polo Ralph Lauren Factory Store?
Coach and Kate Spade Outlet offer fashion accessories and women's clothing, perfect complements for customers looking to complete their outfits after shopping at Polo Ralph Lauren.