Business Details
About
Outlet StoreClothing StoreFashion Accessories StoreJeansMen's Clothing StoreT-Shirt StoreWomen's Clothing StoreWork Clothes Store
Express is a fashion-forward apparel brand and styling community whose purpose is to create confidence and inspire self-expression. Shop Express for new jeans, dresses, suits, blazers and more! Come visit us at 6800 Oxon Hill Rd..
Your local Express store has everything you need to be your most confident. Looking for a clothing stores near me? Need some formal outfit inspo for date night? Our dresses and suits make the perfect first-impression. Looking for a work outfit? Our tailored blazers and dress pants give you the ultimate confidence boost. Are casual outfits more your thing? Find the comfiest jeans ever and the trendy tops to match.
Stop by in store, or shop the latest arrivals online.
Details
- DebitAvailable
- Mobile paymentsAvailable
- Cash onlyNot available
- Accepts checksNot available
Location
Hours
Reviews
4.1
290 reviews
5 stars
163
4 stars
61
3 stars
25
2 stars
11
1 star
30
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted poor customer service, with reports of rude and unprofessional staff, particularly from management.
Product Availability
Customers expressed disappointment with the limited selection and sizing options available in the store.
Store Cleanliness
Some customers noted that the store was cluttered and not well-maintained, impacting their shopping experience.
Positive Experiences
Despite negative feedback, there were several positive reviews praising specific employees for their helpfulness and dedication.
Pricing and Deals
Many customers appreciated the good deals and pricing available at the outlet, although some felt prices were higher than other outlets.
- ISIsabel Santos-caseOct 3, 20255.0A few good deals
- MMMichelleSep 25, 20251.0I bought a pair of pants from this outlet store a couple weeks ago. After I took them home, I noticed that the sensor was still on them. After emailing, calling the store, and messaging on their website, they all told me the same thing - I have to return to the store to either remove the sensor or return the item. They gave me no other options even though I live nowhere near an outlet store. Very disappointed that I bought something I can’t even wear.
- NRNathan RiddleAug 19, 20255.0I rarely take the time to write reviews, but my recent experience at Express truly deserves acknowledgment. I came in needing something very specific and important—two suits suitable for my role as a U.S. diplomat. From the moment I walked in, Cam Evans at the register and Ian (i didnt get his last name, he had dreadlocks) went above and beyond to ensure I not only found exactly what I needed, but that I walked away with confidence in how I would be presenting myself. Both Cam and Ian displayed professionalism, patience, and an incredible eye for detail. They didn’t just point me in the right direction—they listened carefully, offered honest input, and worked tirelessly to make sure the fit, style, and look matched the level of professionalism my role requires. It wasn’t just customer service; it felt like having two personal stylists genuinely invested in helping me succeed. What really impressed me was their dedication. They could have stopped once I found a good option, but instead, they went the extra mile—double-checking sizes, suggesting accessories, and making sure I had a complete look that fit both my needs and my personality. That level of effort is rare, and it made all the difference. As someone who represents my country abroad, appearance matters and because of Cam and Ian’s guidance, I left with two perfect suits that I am proud to wear. Their professionalism, attention to detail, and genuine care for customers set the standard for what service should look like. Express leadership: Cam Evans and Ian deserve to be recognized and promoted. They don’t just sell clothes—they build customer loyalty, and they represent the brand at the highest level. I will absolutely be returning to this location, and it’s because of the dedication and service of these two outstanding employees.
- MQMonserrath QuijanoAug 3, 20255.0Excelente
Frequently Asked Questions About Express Factory Outlet
What is the return policy at Express Factory Outlet?
We will accept returns and exchanges for items purchased in our Express Factory Outlet stores based on the following requirements. We will not accept a return or exchange if requested more than 30 days after the purchase. We will also not accept returns and exchanges that were purchased in Express or Express Men stores or online. Some items have a “Do Not Remove” tag or a “Keep This Tag Attached” tag, which must still be attached to the item in order to request a refund or exchange. Please decide if you are completely satisfied with your item before you remove such a tag.
Where can I buy an Express gift card?
Gift Cards can be purchased in Express retail stores, Express Factory Outlet stores, and on express.com.
Is Express Tanger Outlet – National Harbor hiring?
Please visit Visit https://www.express.com/g/careers/ to view and apply for open positions.
How to do I contact Express customer service?
We would like to hear your comments, questions and suggestions. You can reach us at 1-888-397-1980.
Can online orders be returned to any Express store?
Online orders can be returned or exchanged within 30 days at any Express store. Online returns are not accepted at Express Factory Outlet stores.
What sizes does Express Factory Outlet offer?
Express Factory Outlet offers sizes ranging from 00-14 and XS – XL in women's and XS-XXL in Men's (Pant W28-38, L:30-34 and Jacket 36S-44L).
What is the return policy at Express Factory Outlet?
Returns and exchanges are accepted within 30 days of purchase only for items bought at Express Factory Outlet stores. Items purchased online or at Express Men stores cannot be returned here. Tags marked 'Do Not Remove' must remain attached for a refund or exchange.
Where can I purchase an Express gift card?
Express gift cards can be bought at Express retail stores, Express Factory Outlet stores, and online at express.com.
What are the store hours for Express Factory Outlet?
The store is open Monday to Saturday from 10:00 AM to 9:00 PM, and on Sunday from 11:00 AM to 7:00 PM.
Does Express Factory Outlet offer wheelchair accessible entrances?
Yes, the store has wheelchair accessible entrances to ensure access for all customers.
What payment methods are accepted at Express Factory Outlet?
Payments can be made using American Express, Cash, Diners Club, Discover, MasterCard, Visa, debit cards, and mobile NFC payment options. Cash-only is not required.
What sizes does Express Factory Outlet offer?
Women's sizes range from 00-14 and XS to XL. Men's sizes include XS to XXL, with pant sizes W28-38 and lengths 30-34, jacket sizes 36S-44L.
Can online orders be returned at Express Factory Outlet?
No, online orders cannot be returned at Express Factory Outlet stores, but they can be returned or exchanged within 30 days at any Express retail store.
Is Express Tanger Outlet – National Harbor hiring?
You can view and apply for open positions by visiting https://www.express.com/g/careers/.
What nearby shopping centers can I visit along with Express Factory Outlet?
National Harbor Tanger Outlets and Tanger Outlets on Oxon Hill Road are nearby shopping centers offering a variety of stores to explore before or after visiting Express Factory Outlet.
What other clothing and fashion stores are close to Express Factory Outlet?
Nearby stores include American Eagle & Aerie Outlet, Charlotte Russe, Swarovski, Hollister Co., H&M, Michael Kors Outlet, and Perry Ellis, providing extensive fashion options for visitors.
Are there dining options near Express Factory Outlet?
Yes, you can enjoy meals at nearby restaurants like Mr. T's Bustaraunt, Johnny Rockets, The Friendly, and grab treats at Cinnabon or Papa Tios food truck.