Overall, customer service received mixed reviews; while some praised staff for being helpful and friendly, others reported rude or unprofessional behavior from certain employees.
Product Selection
Customers noted a decent selection of items, but some expressed disappointment with the limited variety, particularly in men's and plus-sized clothing.
Pricing
Many customers appreciated the great deals and affordable prices, although some felt certain items were overpriced for a discount store.
Store Organization
The store was generally described as clean and organized, but some reviews mentioned disorganization and a chaotic atmosphere during busy times.
Shopping Experience
Most customers enjoyed their shopping experience, highlighting the ease of returns and the pleasant environment, though a few had negative experiences that affected their overall impression.
EA
Elaine Alvarez
3 days ago
3.0
Feels like a TJMaxx or Marshalls with more designers offerings. The shoe section is huge. The jewelry section is also quite substantial. Wish they had a bigger home section.
ST
Sonna Thomas
Nov 17, 2025
5.0
I came in at the end of the night to do a return and to pick-up 2 orders. The lady at the cash register, Towanda, was so kind and helpful. A lot of times, employees can be tired and/or annoyed at the end of a shift when a customer comes in with a ton of needs. Thankfully, she wasn’t rude or unpleasant at all. I really appreciate the customer service. Thanks for being friendly.
CF
Chelsea F.
Nov 16, 2025
1.0
Rude cashier. She blew me off when I tried to ask about the Nordstrom rewards program. She bypassed the screen to find my account. Usually I can select my account then when I purchase something I get a copy of the receipt in my email. Now, I have something to return and can’t find the paper receipt. Hire staff that actually want to be there
MR
max Rack
Nov 7, 2025
5.0
Norma and quetta were very great with helping me out today
TT
TerminalxGrunt
Nov 6, 2025
5.0
Great selection and very good prices! Suits for all budgets, great sales for top brand names. I got multiple times a week!
Frequently Asked Questions About Nordstrom Rack Canton Crossing
What is Nordstrom Rack Canton Crossing and what do they offer?
Nordstrom Rack Canton Crossing is the off-price division of Nordstrom, Inc., offering fashion for the whole family and home with up to 70% off on top brands and trends.
What are the regular store hours for Nordstrom Rack Canton Crossing?
The store is open Monday through Saturday from 10:00 AM to 9:00 PM, and on Sunday from 11:00 AM to 7:00 PM.
Does Nordstrom Rack Canton Crossing offer in-store pickup services?
Yes, Nordstrom Rack Canton Crossing offers in-store pickup services for customer convenience.
What payment options are accepted at Nordstrom Rack Canton Crossing?
They accept a variety of payment options including Afterpay, American Express, Apple Pay, Cash, Check, Discover, Mastercard, Samsung Pay, Visa, and contactless payments.
Where is Nordstrom Rack Canton Crossing located?
It is located at 3967 Boston St, Baltimore, MD 21224, United States.
Is Nordstrom Rack Canton Crossing temporarily closed?
Yes, there is a featured message indicating that the store is temporarily closed, with details available on their website.
Which nearby stores can I visit along with Nordstrom Rack at Canton Crossing?
Nearby stores include SKECHERS Warehouse Outlet, J.Crew Factory, Athleta, and Petco for your shopping convenience.
Are there any nearby dining options close to Nordstrom Rack Canton Crossing?
Yes, you can find nearby dining options such as Red Robin Gourmet Burgers and Brews, Chick-fil-A, UNO Pizzeria & Grill, and Samos Greek Island Grill near the store.
What nearby services are available if I need health or wellness treatments near Nordstrom Rack?
Nearby wellness services include The Joint Chiropractic, Ideal Image Canton (medical spa), AddVance Massage Therapy, and Restore Hyper Wellness.
What types of clothing and products can I find at Nordstrom Rack Canton Crossing?
You can find women's, men's, and children's apparel including dresses, suits, accessories, handbags, jewelry, beauty and cosmetics, shoes, home goods, and baby essentials.