Nordstrom Rack Canton Crossing

4.2
691 reviews

About

Clothing StoreOutlet StoreDepartment StoreShoe StoreCosmetics StoreWomen's Clothing StoreMen's Clothing StoreChildren's Clothing StoreBaby Clothing Store

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable

Location

Nordstrom Rack Canton Crossing
3967 Boston St, Baltimore, MD
21224, United States

Hours

Reviews

4.2
691 reviews
5 stars
371
4 stars
167
3 stars
93
2 stars
24
1 star
36

What are people saying?

AI-generated from recent customer reviews

Customer Service

Overall, customer service received mixed reviews; while some praised staff for being helpful and friendly, others reported rude or unprofessional behavior from certain employees.

Product Selection

Customers noted a decent selection of items, but some expressed disappointment with the limited variety, particularly in men's and plus-sized clothing.

Pricing

Many customers appreciated the great deals and affordable prices, although some felt certain items were overpriced for a discount store.

Store Organization

The store was generally described as clean and organized, but some reviews mentioned disorganization and a chaotic atmosphere during busy times.

Shopping Experience

Most customers enjoyed their shopping experience, highlighting the ease of returns and the pleasant environment, though a few had negative experiences that affected their overall impression.
  • EA
    Elaine Alvarez
    3 days ago
    3.0
    Feels like a TJMaxx or Marshalls with more designers offerings. The shoe section is huge. The jewelry section is also quite substantial. Wish they had a bigger home section.
  • ST
    Sonna Thomas
    Nov 17, 2025
    5.0
    I came in at the end of the night to do a return and to pick-up 2 orders. The lady at the cash register, Towanda, was so kind and helpful. A lot of times, employees can be tired and/or annoyed at the end of a shift when a customer comes in with a ton of needs. Thankfully, she wasn’t rude or unpleasant at all. I really appreciate the customer service. Thanks for being friendly.
  • CF
    Chelsea F.
    Nov 16, 2025
    1.0
    Rude cashier. She blew me off when I tried to ask about the Nordstrom rewards program. She bypassed the screen to find my account. Usually I can select my account then when I purchase something I get a copy of the receipt in my email. Now, I have something to return and can’t find the paper receipt. Hire staff that actually want to be there
  • MR
    max Rack
    Nov 7, 2025
    5.0
    Norma and quetta were very great with helping me out today
  • TT
    TerminalxGrunt
    Nov 6, 2025
    5.0
    Great selection and very good prices! Suits for all budgets, great sales for top brand names. I got multiple times a week!

Frequently Asked Questions About Nordstrom Rack Canton Crossing

What is Nordstrom Rack Canton Crossing and what do they offer?

Nordstrom Rack Canton Crossing is the off-price division of Nordstrom, Inc., offering fashion for the whole family and home with up to 70% off on top brands and trends.

What are the regular store hours for Nordstrom Rack Canton Crossing?

The store is open Monday through Saturday from 10:00 AM to 9:00 PM, and on Sunday from 11:00 AM to 7:00 PM.