Clothing StoreOutlet StoreMen's Clothing StoreWomen's Clothing StoreChildren's Clothing Store
Shop the Polo Ralph Lauren Factory Store for timeless styles and new arrivals for men, women, and kids. Featuring Polo shirts and fine leather goods, discover the latest assortment of high-quality pieces from a lifestyle brand grounded in comfort and authenticity.
I had a very unpleasant experience at this store. While trying on a cardigan, I was deciding between two colors and discussing it with my friend. In the middle of our conversation, a store associate interrupted us and asked if she could take one of the sweaters I was still deciding on and button it up.
I politely explained that I had just tried it on and needed a bit more time to choose. Instead of simply giving us space, she started talking about how “some customers roll clothes into balls and hide them on shelves.” It was a strange and condescending comment that made me feel unfairly judged for doing nothing wrong. My friend had to step in and tell her we were going to buy one before she finally left us alone.
I did purchase the sweater, but the experience left me feeling extremely uncomfortable. Shopping should be enjoyable and respectful — no customer should be interrupted or treated with suspicion while simply making a purchase decision. I hope the store takes this as constructive feedback and provides better training on how to interact with customers professionally and courteously.
And btw, we were dressed appropriately and behaving respectfully, yet we were still treated with suspicion. It made me wonder whether bias might have played a role…
YS
YINGAN SHI
Jul 6, 2025
1.0
Worst experience ever. Avoid shopping here.I was first in line, but someone was allowed to cut ahead of me. I waited patiently and went to the next available cashier, but he walked away and was gone for over 10 minutes. During that time, no one told me what was going on or whether he was coming back. I eventually had to switch lines just to finish my payment. If I hadn’t been buying a gift for a friend, I would’ve walked out.
GF
Grace Fu
Jul 1, 2025
5.0
Very big store to shop. They also have kids’ clothes in this location.
MH
Minh Nguyễn Hữu
Jun 21, 2025
5.0
Lisa, Lucas are great employees for supporting me good shopping experience.
Frequently Asked Questions About Polo Ralph Lauren Factory Store
What products can I find at the Polo Ralph Lauren Factory Store in Wrentham?
The store offers timeless styles and new arrivals for men, women, and children, including Polo shirts and fine leather goods.
Where is the Polo Ralph Lauren Factory Store located?
It is located at 1 Premium Outlets Blvd, Ste 651, in Wrentham Village Premium Outlets, Wrentham, MA 02093.
What are the store hours for the Polo Ralph Lauren Factory Store?
The store is open Monday to Thursday from 10:00 AM to 8:00 PM, Friday and Saturday from 10:00 AM to 9:00 PM, and Sunday from 10:00 AM to 6:00 PM.
Does the store offer any special services like virtual appointments?
Yes, the store offers Phone Concierge and Virtual Video Appointments services.
Is the Polo Ralph Lauren Factory Store wheelchair accessible and what payment methods are accepted?
Yes, the store has wheelchair accessible parking and accepts debit cards and mobile NFC payments. It does not require cash only.
Does the Polo Ralph Lauren Factory Store offer in-store shopping and pickup?
Yes, the store has in-store shopping available and offers in-store pickup for your convenience.
Is the Polo Ralph Lauren Factory Store open on holidays?
The store is closed on November 27, 2025, and may have other holiday hours; it is best to check ahead on their website.
What nearby stores can I visit along with Polo Ralph Lauren Factory Store?
Nearby stores include Tommy Bahama Outlet, ALDO Outlet, Converse Factory Outlet, Lacoste, Nike Factory Store, and Lucky Brand Wrentham Village Premium Outlets among others.
Are there food options near the Polo Ralph Lauren Factory Store?
Yes, you can visit Auntie Anne's for bakery and fast food, and Carvel for ice cream and frozen yogurt nearby the store.
How can I use nearby points of interest when planning my visit?
You can explore other nearby stores like Gymboree Outlet for children's clothing or visit Yankee Candle for gifts before or after shopping at Polo Ralph Lauren. Nearby shops and eateries make your visit more enjoyable.