Business Details
About
Clothing StoreMen's Clothing StoreWomen's Clothing StoreChildren's Clothing StoreWork Clothes Store
Carhartt Legacy Place opened on November 21, 2011 and became the first Carhartt owned and operated retail store located in “The Bay State.” We are conveniently located at exit 15 off interstate 95/128 in the town of Dedham, a suburb directly bordering the city of Boston, Massachusetts. This proximity to Boston, Cape Cod, and Worcester make our location an ideal spot for the state’s union workers (Electric, Gas, Iron, Plumbers) as well as our hardworking fishermen.
Carhartt appeals to these men and women of the workforce who rely on a durable product to do their everyday jobs without sacrificing durability for comfort. Since 1889, we have manufactured clothing that not only withstands the hardships of a New England winter year after year, but most importantly, our gear holds up to the long hours our working men and women put in every day.
Details
- DeliveryNot available
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
4.7
272 reviews
5 stars
219
4 stars
40
3 stars
6
2 stars3
1 star4
What are people saying?
AI-generated from recent customer reviews
Customer Service
Staff consistently received high praise for being friendly, knowledgeable, and attentive, with many customers highlighting specific employees like Ben, Frank, and Ashley for their exceptional service.
Store Environment
Customers noted the store was clean, well-organized, and had a large selection of products, contributing to a positive shopping experience.
Product Availability
While many customers appreciated the variety of items available, some expressed disappointment when specific items were out of stock.
Return and Exchange Policy
The store's return and exchange process was described as accommodating and hassle-free, with staff going above and beyond to assist customers.
Overall Experience
Many reviews reflected a strong likelihood of returning to the store due to the positive experiences, with customers recommending it to others.
- BGBeckett Gray6 days ago4.0Although I’m not completely impressed with the quality of the material, because I’ve had a couple instances of cheap ripping causing tears at the seams(even though it’s mostly good), the customer service is always excellent! My best and most recent experience came from Frank and Ben. They were super friendly, extremely professional, and very helpful.
- DFDavid FisherNov 14, 20255.0Friendly, helpful staff
- SSSofiaNov 11, 20255.0Frank was super helpful getting my boyfriend the right size shirt and belt. Awesome time!
- LGlauren gervaisOct 28, 20255.0Just went in to get a jacket and the customer service was amazing. John, Frank and Ben were all amazing and such big helpers. Thank you again, will definitely be back!!
- ENEllen NadlerOct 1, 20255.0Amidst the constant deluge of company-solicited requests for employee reviews — for which I don’t choose to fall prey — it’s not often that I initiate writing a Google review. That said, I am, in fact, doing just that in this instance for an employee named ‘Ben’ at the Carhartt store located at Legacy Place in Dedham, Massachusetts. I visit this Carhartt establishment several times each year. In addition to selectively buying their familiar monogrammed items for my personal use, I consistently buy an array of their clothing items for my furniture restoration business workforce. Once purchased, each garment is monogrammed with my Company’s business name and logo (Restorers Without Borders). Ben has and continues to be OUTSTANDING in every respect. HE’s exceptionally knowledgeable about all the garments — colors, sizes, fits, and availability. Moreover, he’s personable and attentive thus making each customer interaction responsive and enjoyable. .Ben represents the definition of ‘customer responsiveness.’ He’s truly the prototype for the ideal employee representative who makes a distinct difference in turning a retail establishment’s shopping experience into a satisfying experience.
Frequently Asked Questions About Carhartt - Legacy Place
Where is Carhartt - Legacy Place located?
It is located at 552 Legacy Place, Dedham, MA 02026, USA, near exit 15 off interstate 95/128.
What are the regular operating hours for Carhartt - Legacy Place?
The store is open Monday to Thursday from 10:00 AM to 8:00 PM, Friday and Saturday from 10:00 AM to 9:00 PM, and Sunday from 11:00 AM to 6:00 PM.
Is Carhartt - Legacy Place accessible for wheelchair users?
Yes, the store has a wheelchair-accessible entrance.
What types of products does Carhartt - Legacy Place offer?
Products include work clothes, men's, women's and kids' clothing, flame resistant clothing, outerwear, footwear, big and tall clothing, and high visibility clothing.
Which payment options are accepted at Carhartt - Legacy Place?
They accept American Express, Android Pay, Apple Pay, cash, check, contactless payments, Discover, MasterCard, Samsung Pay, and Visa.
Are the fitting rooms currently open at Carhartt - Legacy Place?
No, fitting rooms are currently closed.
Does Carhartt - Legacy Place offer in-store shopping or require appointments?
The store offers in-store shopping and does not require appointments.
What are some nearby clothing stores where I can shop alongside Carhartt - Legacy Place?
Nearby clothing stores include Aerie & OFFLINE, Victoria's Secret & PINK, Aritzia, Athleta, Banana Republic, and Gap.
Are there any dining options close to Carhartt - Legacy Place?
Yes, nearby dining options include Kings Dining & Entertainment, Studio 3 restaurant and bar, Wicked Restaurant and Wine Bar, Tezmecal Mexican restaurant, Temazcal Tequila Cantina, and Shake Shack.
What entertainment options are available near Carhartt - Legacy Place?
Nearby entertainment includes Showcase Cinema de Lux Legacy Place and The Escape Game Dedham escape rooms.