Theory Wellness is a medical and recreational dispensary located in Chicopee. It offers an array of products from flower, vaporizers, edibles, and infused Hi5 seltzers!
Location
Theory Wellness Chicopee: Recreational & Medical Cannabis Dispensary
Many customers expressed dissatisfaction with the high prices compared to other dispensaries, feeling that they were being overcharged.
Customer Service
The staff received mixed reviews; while many praised their friendliness and helpfulness, others reported poor service and unprofessional behavior.
Product Quality
Feedback on product quality was varied, with some customers praising the selection and quality, while others complained about receiving old or subpar products.
Cleanliness and Atmosphere
The dispensary was frequently noted for its clean and organized environment, contributing to a positive shopping experience.
RL
Roland Lee
May 9, 2023
1.0
Terrible weed... the growers are horrible... customer service from "the owner" is horrible and selective...the weed on sale is a bad batch... and what they said was top notch is even worse... never again... go to green gold group in Charlton MA instead and thank me later!!!..
And they responded to every review but mine🙄
ZW
Zach Willshire
Sep 16, 2022
2.0
Bud has seeds in it & oil I bought was pretty much liquid and advertised incorrectly.. I’m not sure what’s happening over there but you guys used to be good.
NG
Nicholas Garcia
Oct 9, 2021
1.0
Good dispensary with a big selection, but the prices have become beyond greedy. Every product is marked up HEAVILY compared to other Mass dispensaries. Any flower with a TC (not thc but TC) over 30% is automatically $60/eighth. Theoryx flower is $65/eighth. To give an example of the mark ups, a 1/4 of bountiful farms flower with a TC over 30 is $120 at theory wellness, but if you go to bountiful themselves, you pay $95 for the same exact product, regardless of thc level. Good greens cannabis, which aims to make cannabis more accessible by providing popcorn nugs for much cheaper prices, are marked up to the point where the mission of the company is lost. This is what putting profits over people looks like.
Update: downgrading to 1 star after less than adequate response that disregards the greed, and directs me to try another product created out of greed