We're an independent toy store that believes play is not only fun but also integral to physical, social, and mental growth. For over 45 years, we’ve been scouring the world to bring you high-quality, developmentally appropriate toys and games that inspire creativity, imagination, and exploration.
July/25 - I’m still angry just thinking about this. My partner was genuinely excited to buy a toy—something they carefully picked out, clearly marked with a specific price on the box. But when we got to the register, the employee rang it up for 20% more. When my partner calmly pointed out the price on the sticker, the employee didn’t even flinch—she ripped the sticker off the box right in front of us and claimed the higher price was “correct.”
It was one of the most blatantly dishonest things I’ve seen in a retail store. My partner was shocked and upset—caught completely off guard and put in a position where speaking up felt pointless. Watching someone I care about get taken advantage of like that, with zero apology or accountability, was absolutely infuriating.
This store clearly doesn’t care about its customers. If you value fairness, honesty, or basic decency, do not shop here. There’s no excuse for what they did. We left feeling scammed, disrespected, and completely disgusted. You should too.
KS
Khaytmurod Shernazarov
Jul 25, 2025
1.0
SCAM! I had an incredibly frustrating and frankly infuriating experience at this toy store. I picked out an item clearly marked with a lower sticker price—only to be charged 20% more at checkout. When I politely pointed out the discrepancy, the store representative ripped off the original price sticker right in front of me and claimed the higher price was correct. No apology, no explanation—just blatant deception.
This wasn’t a simple mistake; it was a sketchy bait-and-switch move that left me feeling scammed. It’s deeply concerning that a children's toy store would operate with such dishonest practices. If this is how they treat customers, I strongly urge you to take your business elsewhere. Don’t reward this kind of shady behavior. They lost my trust—and my business—for good.
WR
Will Richardson
Jun 20, 2025
5.0
This store is full of high quality toys for kids of all ages. It’s a must visit if you are looking for gifts kids will actually use. Staff is incredibly friendly and knowledgeable- thanks for the help Asia!
Frequently Asked Questions About Henry Bear's Park
What is Henry Bear's Park and what do they specialize in?
Henry Bear's Park is an independent toy store in Charlestown, MA, specializing in high-quality, developmentally appropriate toys and games that inspire creativity and exploration, operating for over 45 years.
What are the regular business hours of Henry Bear's Park?
They are open Monday through Saturday from 10:00 AM to 7:00 PM, and Sunday from 10:00 AM to 5:00 PM.
Does Henry Bear's Park offer in-store shopping and pickup options?
Yes, Henry Bear's Park offers both in-store shopping and in-store pickup services.
Is Henry Bear's Park accessible for individuals with disabilities?
Yes, the store has a wheelchair accessible entrance to accommodate all customers.
What types of payments are accepted at Henry Bear's Park?
They accept debit cards, credit cards, and mobile NFC payments; cash is not required exclusively.
Does Henry Bear's Park have parking available for customers?
Yes, they offer both free and paid parking in a parking garage for customer convenience.
Can you recommend some nearby places to visit before or after shopping at Henry Bear's Park?
Nearby you can visit Hood Park, a public plaza and park ideal for relaxing, or enjoy a meal at Sweetgreen, a vegan restaurant offering fresh options.
Are there local cafes near Henry Bear's Park where customers can grab a coffee?
Yes, nearby cafes include Corporate Cafe, Caffe Rosta Coffee Shoppe, and Tradesman Coffee Shop and Pizza Bar, offering coffee and food options.
Is there convenient parking available near Henry Bear's Park?
Yes, SP Plus Parking, a transportation parking facility, is located nearby, providing additional parking options.
How can customers contact Henry Bear's Park if they have questions or need support?
Customers can reach out via email at Customer_Care@henrybear.com or call the main phone number at +1 617-286-7792.