Business Details
About
Clothing StoreOutlet StoreMen's Clothing StoreWomen's Clothing StoreChildren's Clothing Store
Shop the Polo Ralph Lauren Factory Store for timeless styles and new arrivals for men, women, and kids. Featuring Polo shirts and fine leather goods, discover the latest assortment of high-quality pieces from a lifestyle brand grounded in comfort and authenticity.
Details
- DeliveryNot available
- DebitAvailable
- Mobile paymentsAvailable
- Cash onlyNot available
Location
Polo Ralph Lauren Factory Store
1811 Village West Parkway, Kansas City, KS
66111, United States
Hours
Reviews
4.2
224 reviews
5 stars
136
4 stars
45
3 stars
13
2 stars
7
1 star
23
What are people saying?
AI-generated from recent customer reviews
Customer Service
Mixed reviews on staff friendliness; some customers reported helpful service while others felt ignored or uncomfortable due to being followed by security.
Security Concerns
Several customers expressed discomfort with the presence of security personnel, feeling they were treated as potential shoplifters.
Product Selection
Customers noted a good selection of clothing, but some mentioned a lack of options in specific sizes and categories.
Pricing
While many appreciated the discounts and sales, others found prices to be high for outlet items.
Store Experience
Feedback on store layout and cleanliness was generally positive, but some customers reported issues with long checkout lines and staff availability.
- CTCale TownsendNov 7, 20255.0💚🥬
- ___Aug 4, 20251.0Won't be back at this location anymore. Security was outside then came in when I came in to look around. I spent quite a bit of money but if you get that type of vibe that your going to shoplift I'll spend my money elsewhere. Felt the same vibe from some of the employees as well. 👎
- TAT AJul 30, 20251.0I certainly didn't appreciate your new security guard looking up from his cell phone long enough to stop me for smelling your cologne on my way out of your store after spending good money on my children for back to school shopping! Focus on those stealing from you!!! NOT the people who literally purchased from you & are walking out with said purchases! Security needs additional training for sure
- BHBee HJun 1, 20254.0Was able to take advantage a log a nice promo but the staff were a little dry… not as friendly as I’m accustomed to but not bad either.
- JCJennifer CaldwellMay 31, 20255.0Thank you all for being so helpful getting my son exactly what do you want it. Everyone in the store was so helpful and friendly why we love coming to the City.. thank again we'll be back soon
Frequently Asked Questions About Polo Ralph Lauren Factory Store
What are the operating hours of the Polo Ralph Lauren Factory Store in Kansas City?
The store is open Monday through Saturday from 10:00 AM to 8:00 PM, and on Sunday from 11:00 AM to 6:00 PM. It is closed on November 27, 2025 for the holiday.
Where is the Polo Ralph Lauren Factory Store located?
It is located at 1811 Village West Parkway, Suite O-135, Legends Outlets Kansas City, Kansas City, KS 66111.
What types of clothing does the Polo Ralph Lauren Factory Store offer?
The store offers timeless styles and new arrivals for men, women, children, and big & tall sizes, including Polo shirts and fine leather goods.
What shopping services are available at the Polo Ralph Lauren Factory Store?
They offer phone concierge, virtual video appointments, in-store appointments, and curbside pick-up services.
Does the store accept mobile payments and debit cards?
Yes, the store accepts debit cards and mobile NFC payments and does not require cash only.
Is the Polo Ralph Lauren Factory Store wheelchair accessible?
Yes, the store has wheelchair accessible parking and in-store shopping available.
Can I pick up my Polo Ralph Lauren Factory Store order curbside?
Yes, the store offers curbside pick-up service for customer convenience.
What popular dining options are near the Polo Ralph Lauren Factory Store?
Nearby places to eat include Panera Bread, Auntie Anne’s Pretzels, Chipotle Mexican Grill, and Granite City Food & Brewery, offering a variety of bakery, fast food, Mexican, and American cuisine that you can enjoy before or after your shopping trip.
Are there other clothing stores near the Polo Ralph Lauren Factory Store at Legends Outlets?
Yes, nearby clothing stores include Spencer's, adidas Outlet, H&M, Jockey Outlet, Nike, American Eagle Outlet, Banana Republic Factory, Chico’s Off The Rack, and Maurices, giving you plenty of options for fashion shopping in the same area.
What nearby shops and services can complement my visit to Polo Ralph Lauren Factory Store?
You can visit Helzberg Diamonds or Zales Outlet for jewelry, M. Vincé Nail Spa and Nails So Happy for beauty treatments, and Books-A-Million for books and music, all conveniently located near the store.